We arranged a pick up from the airport. I made sure to confirm the pick up before I left home. Upon confirming I got a very nice and clear email about where to meet the driver etc. Although in the email it’s stated not to go outside our driver was just outside the door, because he had to wait so long. Luckily we were emailed the driver’s phone number so we found out in 5 minutes where to find him. So just keep this in mind. Staff of the hotel was very friendly. We made a reservation online for a semi deluxe room. They showed us the room but also the slightly more expensive executive room. That was a smart move. Room was more modern, more quiet (away from the busy main bazaar). We went for the more expensive room and were very glad we did. Very comfy bed, hot shower and a clean room. WiFi also in the room. Would definitely recommend this hotel.