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“Personal touch at Justa” 4 of 5 bubbles
Review of juSTa Greater Kailash, New Delhi

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juSTa Greater Kailash, New Delhi
Ranked #20 of 706 Hotels in New Delhi
Certificate of Excellence
Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Personal touch at Justa”
4 of 5 bubbles Reviewed 21 February 2013

During a recent visit to Delhi with my family, we were bumped off a flight due to weather/Fog. My daughter also took terribly ill and I needed a hotel room urgently. Brijesh at Justa Reception not only provided a room, he upgraded us to a suite room at the same charge when he learnt we had a sick child. He also arranged for some medicines that we needed in an emergency.
This personal initiative is missing even in large hotel chains. My congratulations to Justa for having people who still go out of their way to help, without throwing the rule book at their guests.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gaurav A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 23 November 2013
Dear Guest,

We are extremely glad to have had the opportunity to serve you during your Stopover at Delhi . It is indeed a pleasure to note that you liked the our hotels and the service extended by our team. Thank you so much for your kind words of appreciation which plays a vital role in encouraging all our staff members especially Mr. Brijesh to go extra mile and ensure a great stay to every guest.

It is our motto to provide best quality of service and ensure every guest has a comfortable stay. On behalf of the team at juSTa, we look forward to serve you again as our esteemed guest.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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679 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 6 February 2013

On the whole the experience was Average but have a good chance to really become a Very Good Option in the future if the Quality & Taste of food served is improved that's the only thing lacking for the kind of monies charged.

The Staff is very Warm & Kind they put up there very best at Work.

Looking forward for a trip again in February Hope to see some changes.


Thank You ...

Thank You ...

  • Stayed January 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rajhate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 23 November 2013
Dear Guest,

It was an absolute pleasure having you and your friends stay with us during your visit to Delhi. Thank you for sparing time to write such kind, positive and encouraging words about our hotel in tripadvisor. It is indeed an pleasure to note that you liked four hotels and the service provided by our staff members.

Your feedback with regards to food has been noted and we assure you that we will definitely discuss with concerned personnel and work on improvising the quality of food served.

We thank you for your recommendation and look forward to serve you yet again as our esteemed guest.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mt Coolum Queensland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 February 2013

I found your residence to be a very clean, and a friendly place to visit. The rooms were fantastic. Best mattress ever and the pillows sensational. Rooms were roomy and the shower hot. We had a balcony which was lovely to have. The food was excellent and the staff helpful and friendly. We were part of a group of 23 and as such our needs such as late meals and early breakfasts were catered for. We were even given a wonderful send off with a beautiful cake. was very special. We were looked after exceedingly well. Thank you for making our stay such a nice one.

  • Stayed January 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Linda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 23 November 2013
Dear Guest,

Your appreciation is our greatest reward. we are truly honored to read your kind and encouraging review about our hotel, its amenities and most of all about the service our team provides to our guests. We sincerely appreciate your compliments. all of our staff members were delighted to note that their efforts were recognized and so well appreciated. It is our constant endeavor to provide warm, efficient and discrete service to our guests.

I would like to inform you that the beds and pillows at all our hotels across the chain are specially designed with best quality of materials to provide every guest with comfort. It is indeed a pleasure to note that you liked it. We are delighted to note that you liked our gesture of arranging cake. On behalf of our team we look forward to welcoming you back again.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 February 2013

good hotel, good service.When i arrived, people where taking care of me. The location of the hotel is pretty good.The room is clean and seems renovate not that long .The guy at the reception Gaurav is very nice, friendly and available

  • Stayed February 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank marek05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 23 November 2013
Dear Guest,

We thank you so much for taking your precious time to write such encouraging review about our team and their efforts especially about Mr. Gaurav. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation.

Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kanpur, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 February 2013

The ambience of your hotel was very nice. The internet facility was quite fast.
I was very much satisfied b y the service provided by the staff of your hotel.Especially the service of the gentleman Mr.Vilal Ahmad, he did good personalize service to me and give the more information about the delhi and tourist destinations
keep up the good work!

Room Tip: the hotel location and staff service is the Assets of this hotel .
See more room tips
  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 667805Ankita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 23 November 2013
Dear Guest,

We truly thank you for taking out time to write such kind and positive words about our hotel and our staff members. Your compliment has been shared with our team members, who are tremendously inspired as their efforts are being recognized. Our endeavor remains to continuously engage in guest satisfaction and service.

We greatly appreciate your recommendation and look forward to having more opportunities to be of service to you.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Sth Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 February 2013

I stayed in January with a group of 23 women friends. The room was nice and large and the beds soooo comfortable. The food was excellent and the staff were so friendly and helpful. We were part of a much larger group with the others staying at more expensive hotels. I am sure that they were not looked after better than us. I have no hesitation in recommending this hotel.
Andrea.

  • Stayed January 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Andrea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 23 November 2013
Dear Guest,

We thank you for sharing your experience through Tripadvisor. It is indeed pleasure to note that you like our hotels, Cleanliness we maintain and the service provided by our staff members. We have shared your feedback with our team who is encouraged after reading your review as all their efforts to satisfy every guests need and requirement is recognized and also appreciated.

On behalf our team, we yet again thank you for your positive words and look forward to welcome you in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mangalore, Karnataka, India
1 review
5 of 5 bubbles Reviewed 2 February 2013

I stayed in the Month of December 2012, January and February 2013 and had pleasant stay. The Hotel has the Good Staff (Mr. Gaurav) and Cab Arrangements at Delhi and Gurgaon.. Special Thanks to Mr. Omprakash for good service of Cab. in all Its a Good Destination to stay with.

  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ashok M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 23 November 2013
Dear Guest,

It was an absolute pleasure to have had the opportunity to serve you during your visit to Delhi. Thank you for taking out time to share your positive feedback through Tripadvisor and also for appreciating our staff members especially Mr. Gaurav and Mr. Om Prakash who are extremely happy to be recognized.

Every guests appreciation is our reward and plays a very important role in encouraging us to achieve more. We look forward to host you as our esteemed guest in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about juSTa Greater Kailash, New Delhi

Property: juSTa Greater Kailash, New Delhi
Address: R-53, Greater Kailash 1, New Delhi 110048, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
#17 Business Hotel in New Delhi
#31 Family Hotel in New Delhi
#34 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — juSTa Greater Kailash, New Delhi 3.5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Justa The Residence Greater Kailash Hotel New Delhi

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