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“Thanks for three great nights”

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juSTa Greater Kailash, New Delhi
Ranked #25 of 716 Hotels in New Delhi
Certificate of Excellence
Perth, Australia
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Thanks for three great nights”
Reviewed 9 December 2013 via mobile

Stayed for three nights as part of a tour. Rooms large and well-appointed with aircon, TV, plenty of power points. Bathroom clean, shower excellent. WiFi Internet is not free but inexpensive. Restaurant was marvellous - Indian and Western options, bountiful breakfast and great dinners. Attentive service, thanks to Jaspal and Arjun and all the staff.

Stayed December 2013, travelled as a couple
Helpful?
2 Thank Sheeba4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 14 December 2013
Dear Guest,

We thank you for taking out time to write such fantastic review about our hotel and staff members through the Tripadvisor community.

It is heartwarming to know that we were able to make your stay best during your visit to Delhi. Our team members are glad to note that their efforts to provide you with highest quality of service has been recognized and appreciated. The team is tremendously inspired.

All of us at juSTa thank you once again for your gracious compliments of our product and service and look forward to the delight of welcoming you back to our hotel.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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755 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
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English first
Chennai, Tamil Nadu, India
1 review
Reviewed 25 November 2013

We got one night stay at this hotel as a package with our flight from Chennai to Delhi. It was very good as per our standards. Luxurious i would say... The facilities were good. Especially the Bathroom.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Purushothaman G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 30 November 2013
Dear Guest,

My team and I are truly honored to read such fantastic review. Thank you so much for sharing your experience in tripadvisor.

We are happy to note that you found our hotel to be Luxurious and liked the amenities. We take this opportunity to thank you once again and On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 November 2013

I have been to this property to conduct trainings organised by our organisation and have to admit that the staff is more than courteous especially Ramesh and Harsh. The rooms look very comfortable (matching international stnds) and have mostly foreigners occupying with a preference to re-visit.

  • Stayed November 2013, travelled on business
    • Value
    • Service
Helpful?
Thank RadhikaV943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 30 November 2013
Dear Guest,

Your appreciation is our greatest reward. we are truly honored to read your kind and encouraging review about the service our team provides to our guests.

We sincerely appreciate your compliments. Mr. Ramesh, Mr. Harsha and all of our staff members were delighted to note that their efforts were recognized and so well appreciated. It is our constant endeavor to provide warm, efficient and discrete service to our guests.

We are delighted to note that you have had a comfortable stay and look forward for the delight of welcoming you back in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland
Level 4 Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 18 November 2013 via mobile

We stayed here for two nights in October as part of a tour programme and it was OK. But you get what you for. A fairly basic hotel by western standards, with smallish dining room, tiny lift to accommodation floors and fairly non-descript rooms. Room cld have done with a clean, but it was comfortable enough, with fridge, air con and wifi. The area wasn't the greatest - safe enough, but not much in the way of restaurants etc. When we came back to Delhi, we booked an upmarket place - which Trip Advisor reviews rated lower than the Justa. But there was no comparison really. People who review hotels tend to base their judgment on what they get for the money they pay. On that basis, the Justa (at about $NZ75 a night, from memory) was good enough value. But another $40-$50 lifts you into an entirely different class.

Stayed November 2013, travelled as a couple
Helpful?
Thank oldkiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 23 November 2013
Dear Guest,

We thank you for taking out your precious time to share your feedback through tripadvisor. we are glad to note that you have had a comfortable stay. however you feedback with regards to cleanliness has been noted and discussed with concerned department to action.

We would like to take this opportunity to inform you that we follow standardized procedure in upkeep of every rooms hygiene, periodical fumigation, Repairs & Maintenance through our chains of Hotel & Resorts. However as you have brought this to our notice we assure you that your feedback will be taken up on a serious note and we will intensify our training session to all our staff members to take extra care in cleaning. We will also arrange for inspection of all the rooms and our hotel post cleaning by the supervisors on a regular basis.

On behalf of our team, we look forward for another opportunity to host you as our esteemed guest and serve you to exceed your expectation on all the parameters.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 November 2013 via mobile

We were booked in for 3 nights, we should have checked out after the first night stay. Our room was a depressing place to be in and having no bar and just a very basic dining room there was little escape. The food was nice but the atmosphere in the dining room was none existent. The real issue came in the morning with the smell from the drains, it was fowl and made using the bathroom impossible. We requested a room change for when we returned from the Grand Prix that evening. The room we were moved to was next door and obviously suffered the same issues as the room was drenched in a lemon scented chemical which was overpowering. We spent most of the evening with our door open in the hope of it disappearing. We woke up at 2am to the dripping sound of the a.c unit leaking all over the tv. We checked out in the morning and moved to another hotel. The staff didn't seem bothered about fixing the issues with the hotel so I doubt these problems will be sorted anytime soon. I would not recommend this hotel to anyone and was the only bad thing that happened during our whole stay in India.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Jessica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 23 November 2013
Dear Guest,

Thank for sharing your feedback as it is important for us to understand the areas where we have missed out and to work upon the same to meet every guests expectation. Please accept our profound apologies for the inconvenience caused to you during your stay in our hotel. We would like to assure you that this is not our standard practice. We would like to confirm to you that the issues have been rectified and resolved.

Your feedback is very valuable for us and is treated with high priority. we yet again apologies and hope you give us another opportunity to host you. We assure you that during your next visit you will notice changes and we will serve you to exceed your expectation.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jaipur
1 review
Reviewed 4 November 2013

It was comfortable stay at justa , I stayed here for 2 day's, rooms/bathrooms are clean and best part is the staff who are very hospitable , especially ronak george , Thanks ronak for warm hospitality. I recommend my friends to stay at justa the residence whenever they travel Delhi.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Farhan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 23 November 2013
Dear Guest,

We thank you for sharing your experience through Tripadvisor. It is indeed pleasure to note that you like our hotels, amenities and the service provided by our staff members. We have shared your feedback with our team especially to Mr. Ronak, who is encouraged after reading your review as all their efforts to satisfy every guests need and requirement is recognized and also appreciated.

On behalf our team, we yet again thank you for your positive words and look forward to welcome you in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, Karnataka, India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 October 2013

It was a comfortable stay and met my expectation and it was value for money. Rooms wre up to the mark. morning breakfast has good mix of very healthy veg fruits and has the right mix. Room service is also good and upto the expectation.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ravindranath G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 23 November 2013
Dear Guest,

It was an absolute pleasure to have had the opportunity to serve you during your visit to Delhi. Thank you for taking out time to share your positive feedback through Tripadvisor.

It is indeed a pleasure to note that you found our hotel to be value for money and also that you have had a comfortable stay. Every guests appreciation is our reward and plays a very important role in encouraging us to achieve more.

We greatly appreciate your recommendation and look forward to host you as our esteemed guest in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about juSTa Greater Kailash, New Delhi

Property: juSTa Greater Kailash, New Delhi
Address: R - 53, New Delhi 110048, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
#17 Business Hotel in New Delhi
#31 Family Hotel in New Delhi
#34 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — juSTa Greater Kailash, New Delhi 3.5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Justa The Residence Greater Kailash Hotel New Delhi

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