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“Relaxing”

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juSTa Greater Kailash, New Delhi
Ranked #23 of 708 Hotels in New Delhi
Certificate of Excellence
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Relaxing”
4 of 5 bubbles Reviewed 13 January 2014

This was our first hotel in India and it was just what we needed after our long flight from the US. We booked this hotel as part of a larger package through Trinetra Tours (highly recommended) so I can't give an opinion on value. The hotel room was modern with top-notch air conditioning. The restaurant had a wonderful buffet breakfast (came with the room) and awesome kati rolls for the mid-afternoon snack (off regular menu). There wasn't much to see in the local area but I'm guessing that's the case for most of Delhi -- it seems like more of a driving city.

  • Stayed November 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Candace22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 16 January 2014
Dear Guest,

We take this opportunity to thank you for sparing your precious time to write such kind words about our hotel and staff members. Your appreciation is our greatest reward which motivates and gives us an assurance that our intention of providing highest quality of service is achieved.

Our team members join me in thanking you for your valuable feedback and look forward for the delight of welcome you in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

697 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
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English first
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 January 2014

Its a very good hotel. Mr. Sachin, the Sales Manager, is very co-operative person. All staff is very friendly. Service is very good. Cleanliness, Rooms, Sleep Quality, TV Screen, and Small coffee bar all are very good.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Praveshkumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 13 January 2014
Dear Guest,

It was an absolute pleasure having you and your friends stay with us during your visit to Delhi. Thank you for sparing time to write such kind and positive words about our hotel in tripadvisor.

It is indeed a pleasure to note that you liked the Rooms, amenities and the service provided by our staff members especially Mr. Sachin - our Sales Manager. Your feedback has been shared with our team who are highly encouraged.

We thank you for your recommendation and look forward to serve you yet again as our esteemed guest.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darwin, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 January 2014

If you want a classy place, that is clean, in a good area and staffed by trusting individuals, then this is the place for you. I was here for a week and never had any issues, the staff were friendly and the hotel and rooms very extremely clean. Having had my breakfast and dinners in the hotel, I was particularly impressed with the outstanding meals prepared by Chef Arjun Singh. Will definitely stay here again.

Room Tip: Go for a room with a balcony
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shlok S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 13 January 2014
Dear Guest,

My team and I are truly honored to read such fantastic review. Thank you so much for sharing your experience in tripadvisor.

We are happy to note that you found our hotel to be classy and liked the service provided by our team.We are glad to share your apprecation with all our team members who are tremendously motivated.

We take this opportunity to thank you once again and On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
1 review
4 of 5 bubbles Reviewed 2 January 2014

Hotel situated in good area with shops not too far. Rooms were spacious and had all the necessary amenities to make one comfortable.
Had great service from all members of staff .Special thanks to Jaspal,Jaimal, Tilak, Yashwaht.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kanagasabai g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 13 January 2014
Dear Guest,

Your appreciation is our greatest reward. we are truly honored to read your kind and encouraging review about the service our team provides to our guests and also happy to note that you felt "Great Value for Money".

We sincerely appreciate your compliments. Mr. Jaspal, Mr. Jaimal, Mr. Tilak, Mr. Yashwant and all of our team members were delighted to note that their efforts were recognized and so well appreciated. It is our constant endeavor to provide warm, efficient and discrete service to our guests.

We are delighted to note that you have had a comfortable stay and look forward for the delight of welcoming you back in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Millicent, Australia
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 1 January 2014

A pleasant stay. Was here for a few days for a wedding nearby. Friendly staff, clean facilities. Chef Arjun Singh served up a great breakfast every morning. Only negative really was that toilet flush was a bit temperamental at times.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank c3030328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 13 January 2014
Dear Guest,

It was an absolute pleasure to have had the opportunity to serve you during your visit to Delhi. Thank you for taking out time to share your positive feedback through Tripadvisor.

It is indeed a pleasure to note that you have had a pleasant stay and liked the breakfast served by our chef Arjun singh. Every guests appreciation is our reward and plays a very important role in encouraging us to achieve more.

We greatly appreciate your recommendation and look forward to host you as our esteemed guest in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 December 2013

I had a great experience at this hotel using it as a home base while doing interviews in Delhi for about two weeks. Its not just excellent value for the money. After two weeks here I traveled with my wife around the country staying in luxury hotels and I would say that while the facilities are not comparable (though perfectly adequate and comfortable), the service by everyone at the Justa was on par with the best luxury hotels in India. The restaurant manager in particular (though I am forgetting his name) was exceedingly kind and would check in on me periodically if I worked through breakfast to see if he could send something up. The location is also excellent to get around central Delhi and the proximity to M block market for some light grocery shopping, coffee shops, and restaurants, was ideal for me. They provided a very good car service though I'd say it was overpriced. Nevertheless, I could count on it which was helpful when I had important meetings.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sameer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 31 December 2013
Dear Guest,

It is indeed a pleasure to note that we were able to live up to your expectation on most of the parameters. We thank you for sparing your precious time to write such kind and positive words about our hotel and staff members.

Your positive words give us tremendous strength and encouragement to work towards setting new heights for ourselves and achieving them by providing exemplary service to every guest. On behalf of our team, we truly look forward for more opportunities to be of service to you.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 27 December 2013 via mobile

We stayed here on our last night and were impressed. The service was nice and personal. The room was well laid out with very comfortable beds (including spare bed for our daughter) and a good shower. The location is convenient. The breakfast was fine and most of our dinner there was also good. The service was professional and friendly. The only off-beat point was the murg tikka we ordered for dinner, which was so salty we left half of it uneaten - I got the impression the extra salt may have been added to disguise the taste of old chicken. however, the biryiani was very nice as were the other features, so I this was the only real bad point. I would certainly stay here again.

Stayed December 2013, travelled with family
Helpful?
Thank In_vino_veritas25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Greater Kailash, New Delhi, responded to this review, 31 December 2013
Dear Guest,

We truly thank you for taking out time to share your experience with other fellow travelers. It was indeed a pleasure to have had the opportunity to host you and your family during your visit to India. We are glad to note that you liked our hotel, amenities and the service provided by our team members.

Please accept our sincere apologies for the inconvenience caused due to Food Quality. We have shared your feedback with concerned department and would like to assure you that this mistake will not recur.

On behalf of our team, we thank you for your valuable feedback and we are happy to know that you would like to return to our hotel for your future stays which we earnestly look forward.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about juSTa Greater Kailash, New Delhi

Property: juSTa Greater Kailash, New Delhi
Address: R-53, Greater Kailash 1, New Delhi 110048, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
#17 Business Hotel in New Delhi
#31 Family Hotel in New Delhi
#34 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — juSTa Greater Kailash, New Delhi 3.5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Justa The Residence Greater Kailash Hotel New Delhi

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