This is a comfy hotel with very nice, conscientious staff who make a big effort. The food is very nice. the location is excellent. There are some big issues with it though. Considering that it's only about Rs 2000 per night cheaper than some of the 5 star hotels, the following should be fixed:
Quality of internet and computer equipment - I had to wait 40 mins for reception to download a 40kb file and print it. Internet speeds generally quite slow
Mad wiring in room - In my room, if you turned off the lights, all but one of the electricity sockets would also be turned off making it very difficult to charge your phone and other devices over night.
Some of the reception staff need significant training - I had to ask 4 times for my bill to be prepared and this was still done wrong. Reception staff generally had a problem with speed and with requests to prepare things in advance. The only way to get some of them to do anything is to sit and watch them do it (slowly).
Otherwise, a pleasant stay. Special thanks to the restaurant staff, bell boys and house keeping.
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- Also Known As:
- Justa The Residence Greater Kailash Hotel New Delhi