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“Descent Hotel, Great Location”

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Hotel Kingston Park
Ranked #380 of 716 Hotels in New Delhi
Bangalore, Karnataka, India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Descent Hotel, Great Location”
Reviewed 22 March 2013

This hotel is an average hotel in the 3 star category. Rooms were descent & room service was also very good. The biggest advantage in staying in this hotel is it's location. It is situated in Karol Bag area which is a bustling area & close to the heart of Delhi such as India Gate, Rastrapati Bhawan. Karol Bag metro station is at a walk-able distance from this hotel. Room service boys well behaving & quick in providing the service. They provide a tasty breakfast which is included in the room tariff. The reception & the common dining area need to be better maintained. These areas need a face-lift. Some of common areas of the hotel were not clean.

The proximity to Karol Bagh market. We used to go there by walking for shopping. That area also has tasty fast food joints to relish on.

Near by roads which lead to Karol Bagh market are narrow, dingy.

Room Tip: The ground floor rooms were the best ones.
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ayas_swain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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123 reviews from our community

Traveller rating
    40
    32
    29
    17
    5
See reviews for
27
32
5
24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 March 2013

Stayed in delhi for 10 days with my wife, Love it so much. Location is great, with walking distance from metro station( public transport) , which is the best way to travel delhi . Room was excellent and was really clean, very comfortable, bathroom was spotless clean.Front desk was very friendly and helpful, there is lot of market and food places within walking distance, hotel food is good and clean, Breakfast is great,
Will definately stay at this hotel again.

Room Tip: Stayed in delhi for 10 days with my wife, Love it so much. Location is great, with walking distance...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank dimmy_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 March 2013

Hotel recommended by local travel agent..
Arrived Delhi in night time (Day 1)...and stayed only 1night but experience was not good.
1. hotel room is small (2 beds) for 2 people
2. Hot water for bathing is very weak and toilet was not clean
3. frontdesk staff was not friendly
4. bed sheet and environment was not very clean (not up to minimum standard)
5. No hair dryer ..even not available in the counter (complaint by female friends)
6. breakfast - not too bad
7. Not too far away from Delhi airport
8. no wi-fi at room (only available in lobby)
9. price is expensive in terms of quality, room, services, cleanliness etc (i.e. about HK$4XX/per day)

Note:- Discomfort during visit (very lucky...i just stayed for one night!!~~

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank khchiu88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, 6 March 2013
Dear Guest

Thank you for your feedback. We have taken careful note of your comment.

Please be assured your experience was certainly not reflective of our usual standard of service and I do apologise for the inconvenience. Your feedback has been shared with the relevant department heads and I assure you immediate improvement.

Thank you.

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these New Delhi hotels

Singapore, Singapore
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 February 2013

Plus points - hotel food is simply suberb. Room service is good. Minus point Hotel entrance is on a quite back lane.. doesnt feel safe to walk out at night. Frontsdesk staff not friendly, not even a smile. Breakfast taste gud but starts very late..supose to be 7am.. can drag up to 7;30.. Not sure why there were noise in our room above till late.. Believe it was housekeeping store above our room. Hote water in shower is only available in Mornings which is very bad during winter time.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Premyka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, 17 February 2013
Dear Guest

Thank you for your feedback. We have taken careful note of your comment.

Please be assured your experience was certainly not reflective of our usual standard of service and I do apologise for the inconvenience. Your feedback has been shared with the relevant department heads and I assure you immediate improvement.

Thank you.

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
166 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 9 February 2013

Last two nights of 26 day trip-what a disappointment. Dark,small,grubby room. Anything white was grey,loo seat was detached. No alcohol in hotel for a nightcap,no public rooms and breakfast was very poor and basically cold.Dirty plates piled up in a plastic bowl as you entered dining room.
Staff advised not going out of hotel in the evening. About 3k from centre.
Karim's nearby was a decent eating house.

Room Tip: Find somewhere else.
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donkeede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, 17 February 2013
Dear Guest

Thank you for your feedback. We have taken careful note of your comment.

Please be assured your experience was certainly not reflective of our usual standard of service and I do apologise for the inconvenience. Your feedback has been shared with the relevant department heads and I assure you immediate improvement.

Thank you.

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mold, United Kingdom
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 February 2013

We stayed her for 4 nights. I think it would be a good place to stay if you were on business and out all day but less so if you are on holiday. The room was fairly small although the bed was huge and comfortable but there was limited storage for the 2 of us with luggage for a 3 month trip. This would not have been a problem if staying a few nights on business and indeed many of the guests seemed to be doing a course in the small conference room. The small bathroom was immaculate and the hot water and shower strength good. There was a kettle and refridgerator in the room but no window. Coming back to rest in the afternoon you had no sense of time as to when it got dark and the overall feel was of being in a cell albeit a very comfortable one.
The management were pleasant with good english. We used room service 3 days and it was very good and reasonably priced.
Soundproofing between rooms could be better.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank themaevequeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, 17 February 2013
Dear Guest

Greetings from Hotel Kingston Park !!

Thank you very much for taking the time to share your experience at our Hotel.

We are glad to know that you enjoyed your stay, and hope to welcome you back again in future.

Thanking You

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surat, India
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 February 2013

I have been staying at this property for like around 3 years. I almost feel home now. The staff is helpful and now know me since a while. Not very flashy hotel but nice rooms and breakfast for the price offered. Good value for money. Recommended for frequent travellers. They give free airport transfers too but only one way.

Room Tip: Recommended for frequent travellers.
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  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KhushrooDumasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTEL_KINGSTON_PARK, Manager at Hotel Kingston Park, responded to this review, 17 February 2013
Dear Guest

Greetings from Hotel Kingston Park !!

Thank you very much for taking the time to share your experience at our Hotel.

We are glad to know that you enjoyed your stay, and hope to welcome you back again in future.

Thanking You

Manager
Hotel Kingston Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Kingston Park

Property: Hotel Kingston Park
Address: 8/5 W.E.A, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #380 of 716 Hotels in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Kingston Park 3*
Number of rooms: 24
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