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Piccadily Hotel
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Reviews (1,397)
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Reviewed 29 April 2013

The Hilton hotel was lovely, with delicious food and extremely accomodating and helpful staff. I did not like the location, which was not convenient to sights and markets which I would have preferred to be closer to. I was on a tour, so unable to choose my hotel and location. If this hotel was centrally located, I would have been completely thrilled with it.

  • Stayed: April 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank travelyngal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel, responded to this reviewResponded 3 May 2013

Greetings from Hilton New Delhi/Janakpuri

Thank you for taking the time to share your valuable feedback regarding your recent stay with us. It is a pleasure knowing that you enjoyed the services provided by the hotel and would like to thank you for your positive comments about your experience at Hilton New Delhi / Janakpuri.

Sincerely, Rubal Chaudhry, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2013

When we arrived to Delhi. An came to the hilton thought it looked lovely and flash from outside an inside the lounge / restaurant area.
We then went to our rooms and noticed every little mark that hasn't been clean , the bathroom showers weren't clean , floors , carpets and curtains haven't been dust free . The room is out of date , its not a five star hotel its a 4 star. its even making our baby cry all day as she hates the room . There have Also been Mosquitos in the rooms an as having a young baby it's not safe. The staff aren't that good an not very good at speaking English. -MAYUR VIHAR IS THE BEST HILTON IN DELHI .
HILTON JANAKPURI IS THE WORST EVER
NEVER COMING HERE AGAIN AN WONT RECOMMEND IT TO ANYONE

The cost of things to use or buy are over expensive for the most little things . We asked for some bottle of water they wanted to charge us , also the cot was 1000rs = $20.00 , Mosquito net 1000rs=$20.00

Room Tip: Please upgrade the rooms an make it a five star hotel - rooms
  • Stayed: April 2013, travelled with family
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Thank ChloeJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel, responded to this reviewResponded 3 May 2013

Greetings from Hilton New Delhi/Janakpuri

Thank you for staying with us. I am very sorry to learn that your experience with us fell below your expectations.

I wish to assure you that your detailed feedback and insights are very valuable to us. My team is referring the points you have brought up to take necessary corrective actions to improve on our products and services.

Once again, thank you for your review.

Sincerely, Rubal Chaudhry, General Manager

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Reviewed 28 April 2013

We were visiting family in New Delhi and decided to stay at the Hilton which is relatively close to their home. We live in NYC and frequently stay in 5 star properties around the world, so were curious to see the standard of a hotel in a middle-class neighborhood like Janakpuri. Happy to say - we were pleasantly surprised. Our executive suite was large, with lots of light and had all the comforts you would expect in an international standard hotel, but significantly less expensive. The staff was attentive, without being over-bearing.

The highlight of the stay was our breakfast in the lobby restaurant, TWENTY-9 (we paid extra for the breakfast package). The restaurant manager Umesh and his crew were very friendly with our 2.5 year old daughter and met all her needs. The food was delicious and a had good variety- freshly prepared eggs, dosas and an assortment of other buffet-style food. None of us had any digestive issues.

We used the spa/massage and the gym multiple times during our 1-week stay and really enjoyed it. We highly recommend this property and will definitely stay here again.

  • Stayed: April 2013, travelled with family
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1  Thank BuenaVidaNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel, responded to this reviewResponded 30 April 2013

Greetings from Hilton New Delhi/Janakpuri

Thank you for staying with us and sharing your delightful feedback. We are glad to hear that you enjoyed the services provided by the hotel and would like to thank you for your positive comments about your experience at Hilton New Delhi / Janakpuri.

Thank you once again for your patronage. We look forward to being of service to you again on your next trip to New Delhi.

Sincerely, Rubal Chaudhry, General Manager

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Reviewed 27 April 2013 via mobile

I have taken weekend stay at the hotel with my family . It started with delayed check in inspite of advanced intimation . They have refused to provide safe potable drinking water after 2 small bottles. Providing drinking water is basic service that a hotel can offer don't expect all to buy highly overpriced bottled water. Over that I felt discrimination being Indian in my own country as they were preferring to serve only foreigners.

  • Stayed: February 2013
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Thank RaviDua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel, responded to this reviewResponded 30 April 2013

Greetings from Hilton New Delhi/Janakpuri

Thank you for sharing your candid feedback.

We sincerely apologise for your disappointment with your recent stay with us. Would like to assure you that the points highlighter by you are very important to us and helps us take the necessary corrective action.

Sincerely, Rubal Chaudhry, General Manager

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Reviewed 26 April 2013

Service and hygiene need to be paid attention to, mosquitoes are a biggest turn off. Also after a party by the pool, there was so much trash floating on the water, it puff me off going swimming. Also lack of parasole on tables was something i did not understand as it was hot during the day.

  • Stayed: April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Ekta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel, responded to this reviewResponded 7 June 2013

Greetings from Hilton New Delhi/Janakpuri

Thank you for your candid review, providing all necessary information. I sincerely regret the inconveniences you experienced during your recent stay and it was not as per your expectations.

Would like to assure you that this is not indicative of the standards that the hotel maintains. We hope to see you back at the hotel during your next visit to Delhi, so that you are able to restore your confidence in us.

Sincerely, Rubal Chaudhry, General Manager

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