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“Hilton Hotel - New Delhi”

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Piccadily Hotel New Delhi
Ranked #365 of 707 Hotels in New Delhi
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hilton Hotel - New Delhi”
Reviewed 9 October 2013

An excellent hotel offering great service and excellent food, at a very reasonable price in a location which is accessible to shops and transport. Suitable for families and business . The staff were always offering their assistance - gymnasium, reception , business centre were faultless to a 'T'.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Murray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, 14 October 2013
Greetings from Hilton New Delhi/Janakpuri

Thank you for your wonderful feedback. It gives us immense pleasure to note that hotel and its services exceeded your expectations.

We look forward to welcoming you back in not too distant future.

Sincerely, Rubal Chaudhry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,100 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (227)
Date | Rating
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 October 2013

This is a very nice business hotel. The rooms are spacious and nice, very new. The location is a bit off the normal route. It is in a congested part of the city with a Metro line and station right opposite to the hotel. Its a convenience and a disturbance. There is a big shopping center next to the hotel. One can buy everything from clothes to artifacts to groceries and liquor here. Its a good place to stay if you are attending a conference at the hotel or have work in the Dwarka area. Its very far from the standard New Delhi attractions like the India Gate, Parliament house, Connaught place etc.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank aviratm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, 14 October 2013
Greetings from Hilton New Delhi/Janakpuri

Thank you for taking time and sharing your review on Trip Advisor. I am delighted to know that the service by us were to your satisfaction.

We look forward to being of service to you again on your next trip to New Delhi.

Sincerely, Rubal Chaudhry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 October 2013 via mobile

We booked this because we didn't want to stay at the hotels in the delhi airport. This is much better value for money and spacious. Ate at the Italian restaurant which had great service. Food was good but could have been of a higher standard given the price. Wine selection was good.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alaina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, 14 October 2013
Greetings from Hilton New Delhi/Janakpuri

We truly thank you for sharing your valuable time to review us on Trip Advisor.

I'm delighted to know that you appreciate the hotel and its services. It was a pleasure to have you stay with us.

We look forward to welcoming you back.

Sincerely, Rubal Chaudhry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 1 October 2013

Nice property.

Good selection of restaurants including Indian Chinese and Italian as well as international buffet. The food was very good.

Took advantage of a package with airport transfer which i would highly recommend. The airport is on the outskirts of Delhi and it takes about an hour to reach the hotel from the airport at night, and up to 2h during daytime. Though I did not have time to explore the surrounding area, it does not seem very interesting. I had been warned about safety in Delhi being much more of a concern than Mumbai.

I'd behappy to recommend the hotel and would stay there again.

Stayed August 2013, travelled on business
Helpful?
Thank Peter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, 7 October 2013
Greetings from Hilton New Delhi/Janakpuri

We sincerely appreciate your valuable feedback regarding your recent stay at Hilton New Delhi/Janakpuri. It’s great to learn that your experience at the hotel was enjoyable.

Thank you once again for staying with us and for delightful review. We look forward to being of service to you again on your next trip to New Delhi.

Sincerely, Rubal Chaudhry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 September 2013

The hotel is located in business hub of west Delhi. so location wise it scores maximum. I will also go with value for money. the hotel has some of the best foods. Spa was excellent, the pool side massage therapy took away by breath in heaven. Even there are shops once you enter the hotel. Amazing concept and location.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yogendra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, 1 October 2013
Greetings from Hilton New Delhi/Janakpuri

Thank you for sharing your thoughts from your recent stay with us, your feedback is very much appreciated.

We are pleased that you found our location convenient, spa, pool and your dining experience satisfactory.

Truly hope to extend our warm hospitality to you on your next trip to New Delhi.

Sincerely, Rubal Chaudhry, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 September 2013

i had stayed at hilton janak puri , it was a great memorable moment for me and my friends. staff was very help full and ready to help at every moment. food at chynna gold and zune was awesome. special thanx to duty manager amit, for suggesting us very nice place n i wish him all the best for his future.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vinay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, 1 October 2013
Greetings from Hilton New Delhi/Janakpuri

Thank you for your generous review, we are delighted that you enjoyed a comfortable stay at Hilton New Delhi/Janakpuri.

Do come and visit us again, it would be our pleasure to extend our warm hospitality to you!

Sincerely, Rubal Chaudhry, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maharastra
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 September 2013

Frequent visitor, first time to this Hilton at Janakpuri
First impression itself is too bad
Every day I go for breakfast for every need need to wait for long, too many boys and girls walking all over but nothing, not even the required items on a table, if request for one that come, again need to ask (spoon, fork, towel or water), the same experience i felt every day.
Room Service: while sleeping in the afternoon, house keeping boys came...
today morning informed the reception, will be coming back to room after few hours, to clean the room, nothing happend, telephone to reception, informed he will send now, nothing, after one hour i made phone call and request for manager, asking what i wish to talk to him, i said to transfer, fast reply, manager is busy he will call soon, no phone call from the manager also no housekeeping boys to clean the room..............

After requesting more than twice expect some result or a reply that it is not possible at my convenience or something like that,

For payment too many calls, i did not even check out.....

Never to this, staying at Saket - Hilton - good service i felt there

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reghuvw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel New Delhi, responded to this review, 1 October 2013
Greetings from Hilton New Delhi/Janakpuri

We truly value your feedback and wish to personally apologise for your disappointing experience at Hilton New Delhi/Janakpuri.

It’s unfortunate that during your stay our service did not reflect the premium standards which we constantly endeavour to achieve. As per your feedback, I have personally reviewed your case in-depth with the concerned departments and will take necessary corrective actions.

We invite you to continue sharing your valuable feedback about the hotel and our services for further improvement. I sincerely hope that you will grant us another opportunity in the future to extend our true and warm hospitality to you.

Sincerely, Rubal Chaudhry, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Piccadily Hotel New Delhi

Property: Piccadily Hotel New Delhi
Address: Janakpuri District Centre Complex, New Delhi 110058, India (Formerly Hilton New Delhi Janakpuri)
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#75 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Piccadily Hotel New Delhi 5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Hilton New Delhi Janakpuri Hotel New Delhi

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