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Bill

Hilton at Saket, great place to stay

5.0 of 5 bubblesReviewed 9 Jan 2020
One of the best Hotel in Delhi, the team working there, is very professional,from the reception , the service, the kitchen, the cleaning & the security.
For example people like Omnaraya, Balmiki, Divya, Aditya, Komal and all of the security team, they are doing ecxallent job, nothing gets inside without inspection
everybody was safe inside the hotel because of this people.
Thank you
Date of stay: January 2020
Room Tip: Higher floors have less noise from the sreet
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review
Responded 10 Jan 2020
Dear Valued Guest,

Greetings of the day!

Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Kind Regards
Sujith Herbert
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 8 January 2020 via mobile

Location : located in Select City mall in Saket , south Delhi . Upmarket mall , well located in south Delhi as most the region is well within reach . Distance to both airport & rail station is about one hour , same as down town Connaught Place .
Room : Standard room with a working bathroom . I guess just fine to stay although do not expect high standard of a Hilton . Wifi works in the room .
Staff : a huge negative as they need to be trained to be sensitive , polite and efficient .
Breakfast : The spread was quite elaborate but the quality, taste & service was missing .
Overall it’s stay not really worth remembering. I will only return to this property if the tariff is discounted heavily or I do not get an accommodation elsewhere .

Date of stay: December 2019
Trip type: Travelled as a couple
2  Thank Tanuj R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 9 January 2020

Dear Valued Guest,

Greetings of the Day !

Thank you for taking a moment to share your experience.It is most unfortunate that we were unable to provide you the seamless experience and we are very regretful for that.Please be rest assured that your feedback is duly noted and will be acted upon.

We hope you will consider staying at Hilton Garden Inn,New Delhi/Saket again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Warm Regards,
Sujith Herbert
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2020

Chandan & Ajay were good at their security job. The restaurant was good the meal was good we’ll. The administration was good. The reception was warm. However, the fridge lacked the commodities I required.

Date of stay: January 2020
Trip type: Travelled with family
1  Thank Update7532
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 10 January 2020

Dear Valued Guest,

Greetings of the day!

Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Kind Regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2020

Had a good time during my stay
Specially the security staff at the hotel was courteous (Khushbu, Ajay, Chandan)
Must try place
Restaurant is good
Clean rooms, helpful staff
Swimming pool on the terrace

Date of stay: January 2020
Trip type: Travelled on business
1  Thank HarshvKalro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 10 January 2020

Dear Valued Guest,

Greetings of the day!

Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Kind Regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2020

Indu chandan and Ajay security is very nice service , restaurant India grill restaurant service is nice I stay in Hilton garden inn saket Delhi stay was very compartable near mall select city walk is so nice.

Date of stay: January 2020
Trip type: Travelled on business
1  Thank Satwinder G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 6 January 2020

Dear Valued Guest,

Greetings of the day!

Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Kind Regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2020 via mobile

Had a wonderful stay at the Hilton Garden Inn. Location couldn’t be better for New Delhi. Quick access to Uber’s, Metro, and a short walk to the Select City Walk Mall and lots of restaurants. Great for international and domestic travelers alike. Hotel security and check in staff made our trip fun and enjoyable each morning!

Date of stay: January 2020
Trip type: Travelled with friends
1  Thank Justin448399
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 6 January 2020

Dear Valued Guest,

Greetings of the day!

Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Kind Regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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