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Sadhna T
Lexington, Kentucky

Comfortable hotel in a convenient location

5.0 of 5 bubblesReviewed 18 Jan 2020
The Hilton Garden Inn New Delhi/Saket was the first place we went upon our arrival in India after a very long flight. We were greeted warmly by the staff, who took care of our luggage, accompanied us to the room, and made sure we had everything we needed. Whenever we were in the lobby, the staff recognized us and treated us like old friends. We had two rooms and both were well-furnished, clean and comfortable. We were visiting Delhi during a cold snap, and we had central heating in one room and a portable heater in the other. The breakfast buffet was really wonderful, offering so many different kinds of food as well as many made-to-order items. The level of security in the hotel contributed to our feeling of safety. As Hilton Honors members, we felt that this hotel was superior to the quality of a typical Hilton Garden Inn in the United States. We thoroughly enjoyed our stay.
Date of stay: December 2019
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review
Responded 20 Jan 2020
Dear Valued Guest,

Greetings of the day!

Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Kind Regards
Sujith Herbert
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,053)
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Reviewed 14 January 2020

I used this hotel many times during 2019. I think that its most positive aspect is the kindness of the staff. I would like to remember many of them, but at the moment only the name of Tania comes to mind (but others are equally good!). The hotel is clean and the rooms are comfortable. The only suggestion that I would like to give to the hotel management would be to introduce some changes to the restaurant menu, just to include other dishes of international cuisine. I know that in 2020 my visits to Delhi will continue, and I will certainly return here with pleasure.

Date of stay: December 2019
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank E5751XFmarcop
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 16 January 2020

Dear Valued Guest,

Greetings of the day!

Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Kind Regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2020

Excellent stay. Very pleasant staff. Excellent hospitality. Security staff, Bimal, AnKesh, Aditya and Indu were very pleasant with greetings. Enjoyed the stay at the hotel.. Will definitely visit again.

Date of stay: January 2020
Trip type: Travelled with family
1  Thank NIKKHILSUJANANI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 16 January 2020

Dear Valued Guest,

Greetings of the day!

Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Kind Regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2020

Wanna make your vacation luxury and comfortable? It Hilton Garden Inn, Saket. Your luxury stay at the pearl of the city with the best management team. Pearl, is a great team leader and the employees well dedicated to your comforts.

Date of stay: January 2020
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank AtifKamal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 16 January 2020

Dear Valued Guest,

Greetings of the day!

Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Kind Regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2020 via mobile

The staff at the Hilton Garden Inn Saket were very helpful. They helped organize tours and even the delivery of food. A couple of the staff including Om Naryan was very helpful in giving my father and I travel tips throughout the city

Date of stay: January 2020
Trip type: Travelled with friends
1  Thank Jared W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 16 January 2020

Dear Valued Guest,

Greetings of the day!

Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Kind Regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2020

From the registration to check out me and my family had an excellent experience. Very efficient, courteous and helpful. I used the hotel cars for airport transfers and city tours service was excellent. They had WiFi in the car very convenient for looking up things on road.
I highly recommend the hotel

Date of stay: January 2020
Trip type: Travelled with family
1  Thank Emvplayer1730
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 16 January 2020

Dear Valued Guest,

Greetings of the day!

Thank you for taking a moment to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at the hotel we thank you for your business and we hope to see you again when your travels bring you back to the area!

Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

Kind Regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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