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Avni

Comfortable and pleasant stay

4.0 of 5 bubblesReviewed 8 Jul 2020via mobile
I stayed at the hotel for 3 weeks and the staff ensured that I was comfortable all the way. Nabina and Pushkar at the front desk, who were all smiles and forever willing to help, made me feel at home, from getting me water at 2 am to running up to my room to provide me something as small as an eraser.
Rishabh Srivastava always provided excellent room service, and served me food with a delightful greeting. Rohit and Farhan went out of their way to ensure that I got what I wanted to eat, as did Chef Deepak, to whom I am truly grateful. Sumit from housekeeping was very polite and diligently performed his duties. Mukesh and Kuldeep also deserve to be applauded for their swift work.
It was a comfortable stay, and even though the facilities such as the restaurant and the pool were closed due to the government guidelines, the cheerful staff more than made up for it !
Date of stay: June 2020
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sujith Herbert, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review
Responded 8 Jul 2020
Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences.

The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay.
The team and I, ardently look forward to the pleasure of welcoming you back.

Warm regards
Sujith Herbert
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 7 July 2020 via mobile

The stay was very hygienic and safe..proper sops on sanitisation We’re followed. Food was delicious services offered by staff Mr Rohit ,Mr Rishabh were really good and commendable would come again for sure

Date of stay: July 2020
Trip type: Travelled on business
2  Thank Travellingdoc1302
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sujith Herbert, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 9 July 2020

Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences.

The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay.
The team and I, ardently look forward to the pleasure of welcoming you back.

Warm regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2020

It's a wonderful hotel with well mannered staff specially Rohit . Definitely will recommend to my friends n family. In future I ll opt for this hotel and would like to enjoy the same experience again .

Date of stay: July 2020
Trip type: Travelled on business
1  Thank Jatinbanal1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 6 July 2020

Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences.

The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay.

The team and I, ardently look forward to the pleasure of welcoming you back.

Warm regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2020

Not to mention, the location is set at a place where everything is available as the whole shopping complex is just right next to it.The rooms were neat,clean,tidy and equipped with the basic amenities required.The staff was very cordially and well behaved.A special mention to Mr Prashant and Mr Pushkar who were very helpful at the need of the hour-pandemic times.All in all had a pleasant experience and would highly recommend it.

Date of stay: June 2020
Trip type: Travelled on business
1  Thank Dasara-24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 6 July 2020

Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences.

The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay.

The team and I, ardently look forward to the pleasure of welcoming you back.

Warm regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2020

The hotel is good!
Interior is very fascinating and comfortable!
Staff are very polite and listen to our problems, they solve the problem on time
Food is reasonable and yummy!
Laundry not an issue!
Overall it's very good and I recommend this hotel for your good stay!

Date of stay: July 2020
Trip type: Travelled on business
1  Thank nipuniova
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 6 July 2020

Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences.

The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay.

The team and I, ardently look forward to the pleasure of welcoming you back.

Warm regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2020

Had a really pleasant stay. The rooms were clean and comfortable. Great hospitality. Mr Rohit in service was so helpful. All the staffs were clean, caring and polite. keep up your good services. Hope to visit again soon.

Date of stay: July 2020
    • Value
    • Location
    • Service
1  Thank AsmitaChand
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HGI_Saket2007, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 6 July 2020

Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols that are a part of our Hilton CleanStay Program, put in place to provide you with safe and secure experiences.

The Hilton CleanStay program puts hygiene and cleanliness at the forefront of our operations, as we protect team members on the front line of hospitality and welcome guests back to our hotel, ensuring complete peace of mind through the stay.

The team and I, ardently look forward to the pleasure of welcoming you back.

Warm regards
Sujith Herbert

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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