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Kanchan Bhattacharyya

Safe, clean, friendly

5.0 of 5 bubblesReviewed 8 Oct 2020
I stayed at the Hilton Garden Inn for 4 nights. The experience was great - right from check in to check out. All staff are wearing masks. Everything is kept clean and sanitized. The rooms are very clean. The housekeeping and service is prompt. The staff were very helpful and friendly. The breakfast was delivered to the room, well covered. All the food was fresh and tasty - not too oily and not too spicy. I really enjoyed my stay and will definitely be back! Special mention to Pappu Rai, the doorman, who always greets you enthusiastically but also makes sure everyone entering has a safe Arogya Setu status and has sanitized their hands. It's a brave job to undertake in these times. But kudos to the entire staff. Thank you for a lovely, comfortable and safe stay in these trying and unsure times.
Date of stay: October 2020
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sujith Herbert, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this review
Responded 11 Oct 2020
Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols, undertaken to provide you with a safe and secure experience.

The team and I, ardently look forward to the pleasure of welcoming you back.

Warm Regards
Sujith Herbert
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 7 October 2020

South Delhi does not have too many options of five star hotels and the Hilton Garden Inn stands out for its location. It is located very close to the malls in Saket and it is ideal for business or leisure travelers. The hotel is well-maintained.

Date of stay: February 2020
3  Thank seeker_here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sujith Herbert, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 7 October 2020

Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols, undertaken to provide you with a safe and secure experience.

The team and I, ardently look forward to the pleasure of welcoming you back.

Warm Regards
Sujith Herbert
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2020

One of the finest stay in Delhi. Security personnel Mr Changiz and Security Incharge Ms Sonia Monga are through professional and amazing people. Working in Covid era is a tough job and they are the best 👍

Date of stay: October 2020
Trip type: Travelled on business
1  Thank naushmalik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sujith Herbert, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 7 October 2020

Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols, undertaken to provide you with a safe and secure experience.

The team and I, ardently look forward to the pleasure of welcoming you back.

Warm Regards
Sujith Herbert
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2020

I would like to appreciate their staff efforts especially Sarabjeet who went an extra mile, displayed his sole discretion and extended his support in Covid times. Hilton mgmt f you are reading this then do pass ma best wishes to your employee and tell tht he is one good human who turned out to be ma saviour angel on that day. His efforts are highly appreciated 🙏

Date of stay: October 2020
Trip type: Travelled solo
1  Thank BraveBrownGal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sujith Herbert, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 5 October 2020

Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols, undertaken to provide you with a safe and secure experience.

The team and I, ardently look forward to the pleasure of welcoming you back.

Warm Regards
Sujith Herbert
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2020

I have been staying here for nearly a week now, and I cannot help by applaud the extremely courteous behaviour I've seen from the staff.

They ensure that you have a comfortable stay and go out of their way to ensure that.

I should mention about this fine gentleman, Rohit, who has been extremely perceptive and pay attention to any needs I may have had during the stay.

The room itself is clean and large, and the location just adds to the whole thing, since it is located right next to all major retail outlets.

Date of stay: September 2020
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Seaside311915
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sujith Herbert, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 5 October 2020

Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols, undertaken to provide you with a safe and secure experience.

The team and I, ardently look forward to the pleasure of welcoming you back.

Warm Regards
Sujith Herbert
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2020 via mobile

Room service and cleaning services are good especially Mr Shyaam veer ji and Mr Rishabh for the in room dining .
In room dining is on time and they don't make u wait for long. As far as cleaning is concerned it's done very professionally by the staff , Mr Shyam Veer.
Rishabh is the one who serves the food mostly and does it with great smile and wishes.
The custodian of the room I stayed in listened and fixed the problem which arose during my stay.

Date of stay: October 2020
Trip type: Travelled solo
Thank srishteeg2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sujith Herbert, General Manager at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 5 October 2020

Dear Valued Guest

Greetings of the day!

It was a pleasure to have you stay at Hilton Garden Inn, New Delhi/Saket and pen down a heartening review.

It is indeed very heartwarming to learn of your enjoyable stay and that our service and facilities exceeded your expectations. We thank you for your valuable feedback and take great pride in sharing it with the team.

We would like to take this opportunity to thank you for adhering to and cooperating with our hygiene and sanitization measures and protocols, undertaken to provide you with a safe and secure experience.

The team and I, ardently look forward to the pleasure of welcoming you back.

Warm Regards
Sujith Herbert
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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