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Shreshtha & Ankush

Perfect birthday at Hilton

5.0 of 5 bubblesReviewed 23 Jun 2021via mobile
Hi, I'd like to express my gratitude towards all the staff of Hilton Saket. The way they follow safety protocols including sanitization and social distancing is truly commendable. I went there for a staycation on my wife's birthday and trust me it was The best decision. From the midnight celebration at their restaurant with the yummiest cake to the mouth watering food everything was so perfect.
The best part was buffet breakfast where the manager himself was so helpful in serving and suggesting as per our taste. I even needed milk for my daughter many a times during night and sent it within minutes understanding the priority.
Please try their handmade Pizza and veg cheese burger , you will thank me later.
The housekeeping staff, chefs, managers,guards, receptionist,admin staff,cleaners, bartenders each of them were so humble , generous and doing their job wonderfully with a smile on their face. I really recommend to visit with your friends and family for a wonderful experience!
Date of stay: April 2021
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sahil Joshi, Guest Services / Front Office at Hilton Garden Inn New Delhi / Saket, responded to this review
Responded 23 Jun 2021
Dear Valued Guest,

Greetings of the day!

We are thrilled to learn of your delightful stay and to know that you enjoyed our services and amenities. Our dedicated team is trained to ensure that each stay is not only a safe and secure one but also a memorable experience for every esteemed guest. Your encouraging words mean a lot to us and we are elated to share the same with our team.

Our number one priority as always remains the safety and well-being of all our guests. Thank you for abiding by and cooperating with our hygiene and sanitization standards and protocols put in place to ensure a safe and secure experience for you.
We look forward to your continued visits and to welcoming you back soon at the Hilton Garden Inn, New Delhi/Saket.

Warm Regards
Sahil Joshi
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,053)
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Reviewed 23 June 2021

It's too good, with plush, comfy rooms, excellent service and cleanliness.. Maintaining proper social distancing norms, loved stay here and would recommend in future too.. Mr.Kunal at reception was very helpful, Mr. Shyambir was very kind and helpful and rest of the Hilton team too.. Kudos to the team.. Keep up ur good work

Date of stay: June 2021
Trip type: Travelled on business
1  Thank Rishikesh99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sahil Joshi, Guest Services / Front Office at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 23 June 2021

Dear Valued Guest,

Greetings of the day!

We are thrilled to learn of your delightful stay and to know that you enjoyed our services and amenities. Our dedicated team is trained to ensure that each stay is not only a safe and secure one but also a memorable experience for every esteemed guest. Your encouraging words mean a lot to us and we are elated to share the same with our team.

Our number one priority as always remains the safety and well-being of all our guests. Thank you for abiding by and cooperating with our hygiene and sanitization standards and protocols put in place to ensure a safe and secure experience for you.
We look forward to your continued visits and to welcoming you back soon at the Hilton Garden Inn, New Delhi/Saket.

Warm Regards
Sahil Joshi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2021

The location and rooms are good. But a definate praise to the hotel staff who are very friendly and helpful , especially Ms Muri and main food manager Mr Chandna in-charge of restaurant and in room dining who are doing a great job in customer care and satisfaction. Also in these COVID times the place is kept neat and sanitized by Mr Ashish and mr raghuvendra who are in charge of housekeeping. And the boys giving room service for food are always taking care of covid precautions. Great job guys.👍

Date of stay: June 2021
Trip type: Travelled on business
1  Thank gurjots537
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sahil Joshi, Guest Services / Front Office at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 23 June 2021

Dear Valued Guest,

Greetings of the day!

We are thrilled to learn of your delightful stay and to know that you enjoyed our services and amenities. Our dedicated team is trained to ensure that each stay is not only a safe and secure one but also a memorable experience for every esteemed guest. Your encouraging words mean a lot to us and we are elated to share the same with our team.

Our number one priority as always remains the safety and well-being of all our guests. Thank you for abiding by and cooperating with our hygiene and sanitization standards and protocols put in place to ensure a safe and secure experience for you.
We look forward to your continued visits and to welcoming you back soon at the Hilton Garden Inn, New Delhi/Saket.

Warm Regards
Sahil Joshi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2021

This hotel is great ...be it facilities be it staff service everything about this hotel makes it special ....this is my 4th stay in this hotel and every time i feel honoured to be here .... this time Ashish was there in my service and he really did a great job I would like to thank him and other staff as well everyone is perfect in what they do... I highly recommend this hotel

Date of stay: June 2021
Trip type: Travelled solo
1  Thank Dr H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sahil Joshi, Guest Services / Front Office at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 23 June 2021

Dear Valued Guest,

Greetings of the day!

We are thrilled to learn of your delightful stay and to know that you enjoyed our services and amenities. Our dedicated team is trained to ensure that each stay is not only a safe and secure one but also a memorable experience for every esteemed guest. Your encouraging words mean a lot to us and we are elated to share the same with our team.

Our number one priority as always remains the safety and well-being of all our guests. Thank you for abiding by and cooperating with our hygiene and sanitization standards and protocols put in place to ensure a safe and secure experience for you.
We look forward to your continued visits and to welcoming you back soon at the Hilton Garden Inn, New Delhi/Saket.

Warm Regards
Sahil Joshi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2021 via mobile

Pleasant stay and very spacious room. Excellent housekeeping done specially by Ashish and his supervisor Raghvendra. Fast room service and very good and humble behaviour of all the staff. No issues during entire stay.

Date of stay: June 2021
Trip type: Travelled on business
1  Thank 177raghvendrab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sahil Joshi, Guest Services / Front Office at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 23 June 2021

Dear Valued Guest,

Greetings of the day!

We are thrilled to learn of your delightful stay and to know that you enjoyed our services and amenities. Our dedicated team is trained to ensure that each stay is not only a safe and secure one but also a memorable experience for every esteemed guest. Your encouraging words mean a lot to us and we are elated to share the same with our team.

Our number one priority as always remains the safety and well-being of all our guests. Thank you for abiding by and cooperating with our hygiene and sanitization standards and protocols put in place to ensure a safe and secure experience for you.
We look forward to your continued visits and to welcoming you back soon at the Hilton Garden Inn, New Delhi/Saket.

Warm Regards
Sahil Joshi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2021 via mobile

I will be feel great full to be here if you make more south Indian dishes. My kind request is please reduce the laundry charge. It seems more than purchasing the new cloth.
New things at Hilton is staff's reply and securities responses specialy Mr.deeshpal and receptionist Mr.faisan and Mr.Gunal.

Date of stay: June 2021
Trip type: Travelled on business
1  Thank ThivakarSankarlal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sahil Joshi, Guest Services / Front Office at Hilton Garden Inn New Delhi / Saket, responded to this reviewResponded 25 June 2021

Dear Valued Guest,

Greetings of the day!

We are thrilled to learn of your delightful stay and to know that you enjoyed our services and amenities. Our dedicated team is trained to ensure that each stay is not only a safe and secure one but also a memorable experience for every esteemed guest. Your encouraging words mean a lot to us and we are elated to share the same with our team.

We would take your suggestions and work on it.

Our number one priority as always remains the safety and well-being of all our guests. Thank you for abiding by and cooperating with our hygiene and sanitization standards and protocols put in place to ensure a safe and secure experience for you.
We look forward to your continued visits and to welcoming you back soon at the Hilton Garden Inn, New Delhi/Saket.

Warm Regards
Sahil Joshi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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