A slight confusion due to cultural differences with our daughter. For westerners if you expect an extra mattress in the room then you need to state that specifically and not think that putting a four year old will necessarily ensure placement. The confusion was resolved quickly and certainly to my satisfaction.
The place was as expected eg it was down a side street with a combined sitting area, reception and dining area. The room was clean, serviceable and respectable. And safe. We were kindly given an upgrade and the room was interestingly decorated and it took us awhile to work out how to turn the lights off for the head board.
Best of all was the return trip nearly a week later where we had even better service. We arrived with a bag of clothes covered in vomit as our daughter had been travel sick and they took them away to be laundered at a great rate. They even played down the expectation and I was expecting them back wet.
When our car service let us down they had someone available immediately and if I'd known they had a car I would have done that from the start. And at a very reasonable rate.
Thank you. A real pleasure.
- Official Description (provided by the hotel):
- We are in the area of karol bagh in new delhi,Karol bagh is the centerally located i.e. heart of delhi. karol bagh is 16km from international airport, 12km froom domestic airport & 3km from new delhi railway station.We are quality focused,great in service,one of the three star amenities rooms.We have super deluxe rooms with EUROPEAN styles,with contemporary comforts to create a luxurious ambience. ... more less
- Reservation Options:
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- Also Known As:
- Wood Castle Hotel New Delhi