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“Horrible experience. Avoid this company at all cost.”
Review of Exotic Adventures - CLOSED

Exotic Adventures
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Attraction details
Recommended length of visit: 2-3 hours
Reviewed 25 July 2013

Last July 9 we bought a car tour around Rajasthan with this company. Everything started bad from the beginning. Our idea was to take the train from Delhi to Agra. Once at the train station, we could not find the office where to buy the tickets for foreign tourists. Someone who looked like was working in the station told me that the office was closed and the only way to buy ticket was going to this company because according to him was “the official office from the government to sell tickets”. Then he helped us to take a tuk-tuk to get to the agency. Originally was close to the station but then we could find out that it was in a different part of the city. Once in the office, all the workers told us that it was an “official office”. They told us that there were no sits available in the train for the next days so they offered us a car and a driver to visit all the cities we planed to see. The man, who’s name is Mustaffa, was insisting very much and hard.

We paid 830 US Dollars, which was a lot comparing with other agencies. IN the invoice it says that we paid 730 US Dollars. According to this person, the other 100 US $ was for gas, parking and tolls but the true is that he put the bills in his pocket and the rest in the cash machine. The tour started the same day and ended on July 21.

They gave us a very old bad car. In order to avoid paying the taxes for the good road, the driver took the long road to Agra, with lots of traffic and noise, and it is also very dangerous. It took us almost 7 hours to get to Agra instead of 3 (Mustafa promised us that we would reach Agra in 3 hours from the agency). Mustafa also told us that during the time we hired the car and the driver we could do as much as we wanted to do around Rajasthan but the driver was very rude and told us that some places were “too” far from the company’s route, and that they were not include it. This “far” places were only 10 to 15 km from the cities we went, like the Monsoon Palace in Udaipur, etc.

The driver was also a bad person. He tried to take us to expensive touristic restaurant where he would get commission. He also tried to take us to hotels where he would also get commission. He commented our plans with negative words such as “this place is not interesting”, “do no go there”, “the hotel you want to go is really bad”, etc. He tried to be the leader in the trip and we had several discussions with him. We were thinking to get a different driver but it was too difficult to do it in the middle of the trip.

We are very disappointed with this company in all terms. We hope that other tourist could avoid going with them. Otherwise they will be rip off and the service than will get also it will he horrible.

1  Thank Ferio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (21)
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13 - 17 of 21 reviews

Reviewed 22 March 2013

I agree with alll that is written above. The DTTDC is at very least a very very expensive option. They have a team of commission agents at the Railway station and across the auto drivers that are channelling unsuspecting tourists to their shop (for a commission).
Do the research - the train is the cheapest option to travel to Agra. The Indian Train ticket office is above Platform No 1 in Delhi railway station. It is not closed it is not under repair or any other stories). Go there and book a ticket - as I understand it they hold tickets for foreigners.
If you want to hire a car - understand the "going rate" currently (March 2013) it is 7000IDR for a two day trip - The DDTDC and Exotic quoted 16,000IDR for a small car and 24,000IDR for a larger car. So as you can see their prices are exotic!
They will say that they include entrance to the TM and Agra fort (this totals less than 1000 IDR per person) and a guide - better to hire an audio guide.
Please no more tourists being ripped off

3  Thank AnnaLOrchard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2012

This is one of the scammer tourist places in Connaught Place where many of the "locals" will tell you is the official DTTDC. It even has a sign that says DTTDC in front. Their "runners" use all kinds of stories and emotions to get you to trust them. The hotels and transport left much to be desired. Thanks for ruining my vacation.

3  Thank lukeskylightfall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2012

We did a tour of Rajasthan with Exotic Adventures in April 2012. I chose this company based on the suggestion of tour companies in the latest Rough Guide. We didn't have very much time to research different options and as we had just arrived to India and wanted to head out to Rajasthan as soon as we could we thought to get a couple of costings together. We got a quote from the agent at our hotel and thought to head to Exotic Adventures for a comparison. Although the company does state that they are a government tourism agency, they officially aren't, but they have a very clever system in place where they have guys with very good English and they also bang on about how they are a government agency and scare you off to use any other travel agencies by scare tactics on drunk drivers as guides etc. As we got into the office we got lured into booking a tour with a driver for 10 days around Rajasthan. The tour included all sightseeing, driver, tolls, petrol, insurance (no details on this was given, so I am not sure on this, but we had our own travel insurance anyway)accommodation. So we thought it was a package wit nothing else to pay apart from entrance fees to the attractions and food.
Our driver did a great job amongst all the crazy traffic and we felt as safe as we could. But he was extremely pushy and would get upset if we didn't eat at the hotel restaurants or buy from shops he would take us to. He also tried to scare us away from exploring any of the places on our own in the evenings, which was very strange. We figured out that he must have got commission from the hotel, restaurant and shop owners. We met another guy who had booked his travel through the same agency and it was very strange how the drivers tried to separate us and hung around in the evening to almost to try to make sure that we wouldn't get talking and comparing prices etc!

Driver: The driver would also agree on our behalf a walking tour and then expect us to pay without prior agreement and when we questioned this it caused huge upset. He would also take us to 'jewellery' makers, massage places and all kinds of shops even though we said we would just rather explore the local market ourselves. In all these places we would be put in an awkward situation by the shop owners and felt bad for letting them down by not buying anything. He would also mention his tip a few times a day and didn't like at all that we had guide books and questioned his comments and suggestions. Although the office had said that we get a fully English speaking driver ours had really poor level of English and we would have misunderstandings all round!

Accommodation: The rooms were ok, but comparing to accommodation we used elsewhere no better than budget accommodation. Most rooms did have AC but no hot water, which wasn't really an issue as it was so warm, but the hot water was something that the office stated that all the hotels would have. The annoyance with the accommodation was that we were shown all theseleaflets of hotels at the office when we booked the trip, but as we didn't have any of the hotel details written down it seemed like the driver together with the office made their mind up as we went along as well as the accommodation in many places was well out of the city centres. There were 3 of us and we specifically booked a triple room but every time we arrived at the hotels we would be given a double room and then have to wait ages for the 3rd bed to arrive and usually it would be a 'camp' bed that had been kept outside...

Itinerary: Not ensuring that we had a detailed and written down itinerary before setting off was our biggest mistake! We wouldn't be given details on accommodation until we arrived to each hotel and it was difficult to try to discuss any of the activities with the driver as his English was so poor. Having done research after we did the trip we also realised that we paid far too much for the trip. We also found out that some other people paid even more for their trip and our trips were very similar.

We did see all the sights we had wanted and had great experiences, but the way were lured into booking a tour with this company left a sour taste. I would not be booking through them again and wouldn't recommend the company for anyone else. Be aware, that they do play their 'trusted government agency' card but in reality are just a private company making a huge amount of money from tourists who have just arrived to the country!

1  Thank Anna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2012

We suffered the same bad experience as Aldis O. and tenny 500. In the morning after arrival in India we went to N Block on Connaught Circuit to the office of Delhi Tourism (map in German guidebook). From outside it seemed to be a government agency. We wanted to inquire about the situation of Kingfisher Airline which was in serious troubles. Mr.Naz urged us to cancel our confirmed ticket immediately and rapidly drafted an itinerary along our own plans instead, including train tickets and hotel reservations for about 18 days along Kolkata, East Coast to Kerala. Relieved to get train tickets without any hassle and delay we accepted and signed the draft, which turned out to be the bill of Exotic Adventure (instead of Delhi Tourism) with a total much more than double the real worth. The real bad end showed, when I became sick and stuck for days in Varanasi. We called Mr.Naz to cancel or postpone at least all hotel room reservations and train tickets, but he definitely declined. Thus a big amount was diverted into their own pockets (due to our own failure, we know). Keep off that office!

1  Thank Reinhard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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