I stayed at this hotel as I wanted to use the spa mainly so also booked an Executive club room. Having booked an Exec room means you should have a 24 hour butler service and access to the Exec lounge. I was very disappointed to how slow the service was when we ordered beers to our room, it took them 45 mins. The Exec lounge offers you nothing, everything is cold breakfast to cold lunch and snacks. There is a happy hour but to my dismay with your free drinks they gave us salted almonds and old crisps, which we said were disgusting and brought us pringles. What really was pathetic that breakfast offered is cold buffet, they did not even suggest that we can eat downstairs in the main restaurant should we desire a nice hot breakfast. This then resulted me to order a hot breakfast to my room which of course is at a cost of 900 rupees and they were also late delivering that. In all honesty no one can deny that this hotel is made of exquisite beauty and is just luxury. But this is all it offers, the service to anything special is just not included and for the price you can stay anywhere. I stayed here once and consider that the hotel gave me nothing additional to say that I can return again. However, the Spa was excellent along with the staff inside. I definitely recommend the Hilton, they offer you much more at less a cost and the service there is much better.
- Official Description (provided by the hotel):
- The Leela Palace New Delhi at Chanakyapuri is located in the exclusive Diplomatic Enclave and has room sizes starting from 520 Sq ft. The hotel is close to the seat of government and houses four specialty restaurants and three bars, a multilevel spa with a fully equipped fitness center and the city's only rooftop temperature-controlled swimming pool. The hotel offers five complimentary food & beverage presentations round the clock, round trip airport transfers in our luxury BMW fleet and complimentary use of meeting rooms up to 2 hours for its Royal Club guests. ... more less
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- Also Known As:
- The Leela Palace New Delhi Hotel New Delhi