This hotel has some of the best trained and delightful staff I have come across anywhere in the world. They are all concerned with giving their Guests the best possible experience and care deeply that you enjoy your stay at the hotel. We booked a Club room and from the moment we were met off our flight and escorted to the waiting car, until the moment we had checked our bag in on departure, the staff were exceptional. Our room was spacious, luxurious and spotlessly clean. In the Club lounge, drinks and snacks are served by personable and welcoming staff. We ate in the Indian restaurant, where once again, we experienced fantastic service but felt that the ambience and food quality did not do the hotel justice. We happened to mention this to a member of staff back in the Club lounge a little later in the evening, when asked about our dining experience. Within a few minutes, we were asked if we would spare a few minutes to have a discussion with the Executive Chef to express our thoughts about where improvements could be made . This is a testament to how much all the staff care about their Guest's experience and their concern for the reputation of the hotel. The Leela Palace was truly a 5 star experience and I would have no hesitation in recommending it.
- Official Description (provided by the hotel):
- The Leela Palace New Delhi at Chanakyapuri is located in the exclusive Diplomatic Enclave and has room sizes starting from 520 Sq ft. The hotel is close to the seat of government and houses four specialty restaurants and three bars, a multilevel spa with a fully equipped fitness center and the city's only rooftop temperature-controlled swimming pool. The hotel offers five complimentary food & beverage presentations round the clock, round trip airport transfers in our luxury BMW fleet and complimentary use of meeting rooms up to 2 hours for its Royal Club guests. ... more less
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- Also Known As:
- The Leela Palace New Delhi Hotel New Delhi