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“Great hotel on the market”
Review of Hotel Universe Inn

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Hotel Universe Inn
Ranked #110 of 932 Speciality Lodging in New Delhi
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel on the market”
Reviewed 5 July 2012

I was treated in a great way, the room was nice and clean, the staff very friendly, had the opportunity to meet the owner of the hotel Mr. Rajeev. They treat every single occupant very nicely. I would recommended everyone to stay there.

Room Tip: Ask the receptionist, their all room are good.
See more room tips
  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sunil N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelUniverse, Manager at Hotel Universe Inn, responded to this review, 6 February 2015
Dear Guest ,

Greetings From Hotel Universe inn !!!


Thank you for taking the time to write a review about the hotel. We are delighted to know that you have enjoyed your stay with us.We are happy to note that your stay was comfortable and our facilities & services were to your liking and expectation We do believe in personalized and exceptional service and your kind comment does motivate us, we at ( Hotel Universe inn ) value your patronage and sincerely look forward to your next visit to serve you.

Warm Regards

Bharti Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

49 reviews from our community

Traveller rating
    20
    11
    9
    3
    6
See reviews for
12
10
1
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Benoni, South Africa
Level 6 Contributor
251 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 May 2012

I booked this hotel through Agoda, as we arrive the staff was not expecting us and run around to fix the room, I had my hotelvoucher with me, which I found they did not understand and wanted me to pay again, the room was not that clean and I was glad I only booked one night...

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Itchytwiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New Delhi hotels

Gothenburg, Sweden
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 March 2012

I stayed here 4 days in February and I really felt "at home" here. Nice room,very clean and helpful,friendly staff. I liked the location,Karol Bagh, with many shops,cafes and restaurants outside. A pity I didn't see the fridge,hidden in a cupboard under the TV, until my last day there - 'cause I used to buy nice cakes in a bakery close by. I look forward to stay here next time I'm in Delhi and I really recommend it !

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Anita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelUniverse, Manager at Hotel Universe Inn, responded to this review, 17 January 2015
Dear Guest,

We really appreciate such a generous review about our services by you shared over TripAdvisor.

We are glad that we could live up to your expectations and make your stay a pleasant experience.

Our helping & attentive staff, our special attention to our guests with special needs, our clean and beautiful rooms, our delicious food and our prime location in the city that is conveniently connected through all modes of transport helps you relax and unwind in one of the most soothing ways.

Looking forward to your next visit.

Best Regards
Team Universe inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 February 2012

I have been traveling in India for approx 2weeks and by far the people working at this hotel are the most unfriendliest and useless people I have met. They speak minimal English, and were not able to understand simple requests such as wifi password and when hot water was or was not available. People in India have been so lovely and friendly so far and I am disappointed that this was my experience at the universe inn. I would not recommend staying here.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Traveltheworld2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp, Belgium
Level 4 Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 29 June 2011

Our stay at the Universe Inn was at the end of June 2011 and recommended to us by a local guide. I think as a tourist it is a safe bet. Not 2 expensive, value for money and it is clean. Staff is polite (especially the doorman) and the food is ok. All in all i cannot say anything really bad about this hotel; except for the smell in the bathroom, which was a bit funky to us.

As we were staying here, there were still works going on, but it is not annoying, and staff does their best to make you feel comfortable. Their english is understandable if you really concentrate on what they are saying.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Miggi1907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelUniverse, Manager at Hotel Universe Inn, responded to this review, 6 February 2015
Dear Guest ,

Greetings From Hotel Universe inn !!!


Thank you for taking the time to write a review about the hotel. We are delighted to know that you have enjoyed your stay with us.We are happy to note that your stay was comfortable and our facilities & services were to your liking and expectation We do believe in personalized and exceptional service and your kind comment does motivate us, we at ( Hotel Universe inn ) value your patronage and sincerely look forward to your next visit to serve you.

Warm Regards

Bharti Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, Maharashtra, INDIA
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 June 2011

We (me, wife and two daughters) coincidently found out this hotel and to my utter surprise what a hotel it is ! Excellent, CLEAN and very very nice and co-operative staff. Hats off to the maintainace of rooms. Totally insect free for sure. We all liked it very much and has decided to stay in Universe Inn only, whenever we visit Delhi.Our stay was for 6 nights. Genuinly family hotel. We all felt like at home, service and food too was excellent and tasty. Manager Mr. Pandey was very very helping and polite and personally looked after our stay arrangements including Taxi services, which was very prompt and never missed decided time.

  • Stayed April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Prasant G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelUniverse, Manager at Hotel Universe Inn, responded to this review, 6 February 2015
Dear Guest ,

Greetings From Hotel Universe inn !!!


Thank you for taking the time to write a review about the hotel. We are delighted to know that you have enjoyed your stay with us.We are happy to note that your stay was comfortable and our facilities & services were to your liking and expectation We do believe in personalized and exceptional service and your kind comment does motivate us, we at ( Hotel Universe inn ) value your patronage and sincerely look forward to your next visit to serve you.

Warm Regards

Bharti Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suva, Fiji
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2011

I visit the hotel for the first time recommend by my friend .it was excellent as per it was budget class hotel. The friendly staffs and hospitality were very excellent. The friendly Staffs in front desk ,.they welcome most generosity way when you enter the hotel from their desk, very excellent. I recommend others to visit this hotel for a stay as it is just in city. All amenities are provided at your door even hotel don’t have it. Its room with breadfast so nice and fresh indian food to taste in the morning. Tariff is reasonable. Please book in advance . plan to go every year there. It’s pleasant and hygienic. ….it in shopping market of Karol Bagh that is well know to the World .Pickup service from Airport and sight seeing also available on request by hotel Management.It is worth staying according to my experinces .

Ezna Stephna Suva Fiji

Room Tip: All rooms are best in this hotel
See more room tips
  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank glacier25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelUniverse, Manager at Hotel Universe Inn, responded to this review, 6 February 2015
Dear Guest ,

Greetings From Hotel Universe inn !!!


Thank you for taking the time to write a review about the hotel. We are delighted to know that you have enjoyed your stay with us.We are happy to note that your stay was comfortable and our facilities & services were to your liking and expectation We do believe in personalized and exceptional service and your kind comment does motivate us, we at ( Hotel Universe inn ) value your patronage and sincerely look forward to your next visit to serve you.

Warm Regards

Bharti Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Universe Inn

Property: Hotel Universe Inn
Address: Ajmal Khan Road | Near Karol Bagh Metro Station, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #110 of 932 Speciality Lodging in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Universe Inn 2*
Number of rooms: 21
Official Description (provided by the hotel):
We are a new hotel by the name of HOTEL UNIVERSE INN in the Karol Bagh, one of Asia's biggest shopping areas. We have 21 new luxury rooms available in many categories with complete facilities for our esteemed guest. Amenities & Facilities: 22 rooms with full AC, Internet Access, 32" LCD TV, Wi-Fi facilities, 24 hours room service travel. Our hotel rooms are all very spacious, comfortable, and hygienic & designer decorated. NOTE: - Tariff & Taxes are subject to change without prior Notice CHECK OUT TIME-12 NOON ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, TripOnline SA, 5viajes2012 S.L., Agoda, Priceline, Booking.com and HostelWorld so you can book your Hotel Universe Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Universe New Delhi

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