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“Elegance At Its Best”
Review of The Visaya

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The Visaya
Ranked #105 of 779 Hotels in New Delhi
Reviewed 5 July 2013

I wasn't aware of this property personally. Have booked it for few of my clients but never asked for a review. But I got a taste of it personally a month back. And I was blown over by its simplistic beauty.

Very well maintained hotel having it's ethos in place.

Spacious Rooms, terrific location, yummy food, courteous management,

The ONLY downside is, it could have been priced a bit less, but nonetheless, I guess, it expects only people with good sense of stay.

Keep up :)

  • Stayed: May 2013, travelled on business
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Thank jvikaskataria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded 26 July 2013

Dear Guest,

Thank you very much for sparing time to send us such a positive review of your experience in our hotel. Thank you for appreciating each aspect and courteous service of the hotel including the location, décor, food and room appointment .

It is feedback like yours that encourages us to better our services and facilities at all times and indeed is a big encouragement for our team who always strive for seamless service.

We look forward to your next visit to Delhi and The Visaya!!!

Best Regards,

Sunil Johar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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266 - 272 of 434 reviews

Reviewed 17 June 2013

the services are average but i wanted to share one of the bad experience. The signals of mobile are poor in the area where hotel is situated. i used landline telephone of the hotel for STD and i paid 220 rs for 2-3 minutes call.Now std calls are becoming cheaper day by day , i felt like i am paying this big amount in 2013 as we used to pay in the initial days when there trunk calls through post offices. hotel should charge realistic amount for the services provided.

Room Tip: never use landline phone for your personal call
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  • Stayed: June 2013, travelled on business
    • Service
Review collected in partnership with this hotel
1  Thank vandana m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded 26 June 2013

Dear Guest,

Thank you very much for taking the time to write your review.

In reference to your comments about the telephone charges please accept my apologies for the inconvenience caused and do allow me to explain.

We follow the same pricing structure as the rest of the hotels in this segment for the telephone charges. However, we have taken your feedback very seriously and subsequently revised the charges and lowered the rate. I would like to assure you that on your next visit you will notice the change as per your feedback and requirements.

We sincerely hope to welcome you back soon to The Visaya and request you to please allow us another opportunity to change the impression of our hotel.

Please feel free to contact me directly at gm@thevisaya.com should you require any assistance making any reservations.

Best Regards,

Sunil Johar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2013

wow - what a hotel in true sense they do know how to take Care of you.
well decorated lobby and amazing rooms with all aminities like - weighing machine,soaps, face wash , dental kit etc with only 5 stars provide.
the rooms are well decorated and very clean.
the staff very helpful and warm.
the best part is the amazing food. we ordered the veg kababs , Biryani and the thali and were more than happy with the quality and quantity.
the hotel is is Panchsheel and 2 mins walk to the closest metro and very centrally located.

Room Tip: all rooms are good , need a room with a bathtub book the garden wing.
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  • Stayed: June 2013, travelled on business
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Thank sbhatnagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded 26 June 2013

Dear Guest,

Thank you for staying with us and sharing your great experience. I'll let Chef Pandey know how much you loved your meal with us. Nothing makes our Chef happier to see people smile when they have had such a tremendous experience.

We are happy to know that you consider our location to be excellent especially with our closeness to the metro station and other areas of business and tourist interest.

On behalf of the entire team at The Visaya I would like to thank you for your encouraging comments and we look forward to your return soon.

Best Regards,

Sunil Johar
General Manager

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Reviewed 4 June 2013

Good value for money hotel. Convieniently located from airport and lot govt offices and counsulates. Service was good. Room was large (for the charges) and well appointed. Bathroom was clean. No bathtub.

  • Stayed: May 2013, travelled on business
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Review collected in partnership with this hotel
Thank Manasvi_Sh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded 6 June 2013

Dear Guest,

Thank you very much for your feedback in connection with your stay at our property. We are delighted to know that you consider our location to be excellent especially with our closeness to the embassy areas and government offices. I am also pleased to note that you liked your room.

I will share your feedback with the rest of the team and we sincerely hope to welcome you back soon to The Visaya and improve your already good impression of our hotel.

Best Regards,

Sunil Johar
General Manager

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Reviewed 4 June 2013

Stayed at Visaya for 5 nights for a business visit and the best part of the stay was the courtesy of the staff. The rooms are clean and compact and the service is fast and unobtrusive.
I broke the glass in the shower cubicle and would be most willing to pay for it but they were more concerned about my safety and immediately changed my room. I was bowled over by this gesture of theirs.
Thankyou Visaya for your hospitality. I shall always remember this and recommend your hotel to others.

Room Tip: Choose the rooms overlooking the club...have a very serene quality about them....
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  • Stayed: May 2013, travelled on business
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Review collected in partnership with this hotel
Thank anjunel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded 7 June 2013

Dear Guest,

Thank you very much for your feedback on our hotel and we are delighted to hear about your positive experience.

It is indeed a matter of pride to learn that you were happy with the room, the services, the staff and also the ability of the hotel to resolve your predicament and make your stay an unforgettable one.
We are happy that our constant efforts have been reflected in our services and we always strive to improve this further.

Thank you for your patronage and we look forward to welcoming you back to The Visaya.

Best Regards,

Sunil Johar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2013

We stayed here for one night because we are doing an round trip. We had a really good sleep in a luxury room with excellent service. Its in a quiet neighbourhood, perfect for business or an weekend stay. We would definitely come back again. Greets from the Netherlands

  • Stayed: June 2013
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Thank RonaldHofstra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded 3 June 2013

Dear Guest,

Thank you very much for the very positive comments on your stay with us and am happy to learn that you found our services excellent which is extremely satisfying for us . We are very proud of our professional staff and constantly ensure that their personalized service makes the stay of our guests a memorable one.

Thank you again for taking the time to write this review as your feedback is very important to us. Looking forward to welcoming back to The Visaya.

Best Regards,

Sunil Johar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2013

very good to stay. good breakfast. nice interior decoration all over the hotel,
very hygienic foods, very good room service, superb gym and then peaceful location and also very near to the airport of delhi

  • Stayed: May 2013, travelled on business
    • Value
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Review collected in partnership with Cleartrip
1  Thank honeykkm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm-thevisaya, General Manager at The Visaya, responded to this reviewResponded 27 May 2013

Dear Guest,

Thank you for your comments!

We are delighted to hear that you had a pleasant experience during your last visit. We strive to exceed our guests’ expectations and it is very rewarding to hear comments like yours that inspires us to excel even further.

We look forward to welcoming you back again soon.

Best Regards,

Sunil Johar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Visaya

Address: N- 82, Panchshila Park, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #105 of 779 Hotels in New Delhi
Price Range: £52 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Visaya 4*
Number of rooms: 34
Official Description (provided by the hotel):
‘The Visaya’ is the premiere boutique hotel of New Delhi (India) providing a holistic and luxurious hospitality experience. Panchshila Park is a prime and centrally located area in heart of South Delhi, just 20 minutes away from domestic & international airports, enjoying convenient driving distances from every commercial, industrial and leisure zone of the capital city. ... more   less 
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