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“Could have been better.”

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Crowne Plaza Today New Delhi Okhla
Ranked #31 of 713 Hotels in New Delhi
Certificate of Excellence
New Delhi, India
1 review
“Could have been better.”
Reviewed 9 October 2013

Nice hotel, set in the prime location of Delhi. A little crowded but good for a short visit. Food is amazing, rooms are nice, staff is pretty helpful and polite. Hotel has got great potential to improve in terms of services. Short but sweet stay!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sujithgl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, 15 October 2013
Dear Sujithgl,

Thank you for all the kind words you have for your experience at the Crowne Plaza Today New Delhi Okhla, specially the prime location along with the rooms and food and beverage offering. We are pleased to learn you found our staff polite and helpful. While reviewing the response, we noticed your comment with regards to improvement in services. It is our constant endeavor that we meet the expectations of our guests. We are certain you will experience a difference in your future visits.

Looking forward to welcoming you soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018
Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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830 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Witney, United Kingdom
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 October 2013

We were on the Golden Triangle tour of Northern India, Delhi, Jaipur and Agra.
Our first stop was the Crown Plaza, about 30-40 minutes from the airport and about 30 minutes from the centre of Delhi. It is not somewhere you can go out of the hotel for a stroll, not did it have any gardens of note. The room was modern functional and well apportioned. The unique feature was a large free standing bath that had a screen that opened to reveal the main room.
Breakfast in the main restaurant was ok, typical business buffet style plenty of choice, but not outstanding.
The great treat was the Chinese/Italian restaurant on the ground floor.
The first night we had Chinese and started with Deep fried prawns and garlic prawns, both of which were great. For the main course, sea bass and duck, both good, the high spot was the chocolate fondant, superb. In fact the meal was that good we went again on the second night. This time were shared the deep fried prawns, which were very good and for the main courses we had chicken and cashew dish, which was delicious and the stand out dish was sweet and sour pork which was like small pieces of belly pork, it was a melt in the mouth.
We both agreed it was the best Chinese meal we had eaten.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RodJill250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, 8 October 2013
Dear RodJill250,

Thank you for choosing to stay with the Crowne Plaza Today New Delhi Okhla amongst many options available to you in New Delhi. We hope you enjoyed the Golden Triangle tour of India – Delhi, Jaipur and Agra. Thank you for the kind words you have for our well appointed guest rooms and specially the bath experience.

We are pleased to know you consider your meal at our multiple awards winning restaurant ChaoBella to have been your best so far. The team is delighted to hear you enjoyed the prawns, duck and pork preparations.

Thank you once again for all the wonderful words you have for your stay with us. Your encouragement motivates us to continue to perform at the high standards which are expected of us. We look forward to having you back soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level Contributor
127 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 28 September 2013

I stayed in this excellent hotel as part of a wonderful escorted tour by The Travel Dedpartment. The loction is in an unattractive industrial area with shanty town set-up close by. However this does not matter a jot on such a tour. The hotel is excellent in every way, and I would not hesitate to recommend it. I just took one point away because of its location.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DublinFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, 3 October 2013
Dear DublinFlyer,

Thank you for considering staying with Crowne Plaza Today New Delhi Okhla. We are glad to know you had an excellent stay with us and enjoyed the hotel ambiance. We are strategically situated in heart of South Delhi within close proximity to key commercial hubs of Okhla, Nehru Place, Jasola, Mohan Cooperative, New Friends Colony, Faridabad and offers easy access to key business districts Noida and Greater Noida.

We look forward to welcoming you soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018
Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 September 2013

Located at a driving distance of 25 kms from the Airport is this Grand Cowne Plaza Hotel.. Fairly new in the locality.. Hotel was extremely well maintained.Rooms are spacious with all modern amenities..Breakfast spread was lavish and food was really good.Staff was courteous & Helpful especially Megha from the front desk.. Overall a great Business Hotel..

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandeep W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, 18 September 2013
Dear Sandeep W,

We appreciate you taking the time to write for Crowne Plaza Today New Delhi Okhla on Trip Advisor. Thank you for all the wonderful words you have for your stay with us. We are pleased to know you liked our well appointed spacious guest rooms, lavish breakfast spread at Edesia – Global Cuisine Restaurant and specially staff attitude. Your feedback for our colleague Megha, motivates her to continue to perform at the high standards.

Thank you once again for choosing to stay with us. We look forward to having you back.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, Delhi, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2013

it was an excellent experience as nice ambience, landscapping, lightening system, the good quality of material provided by them in bathroom kit etc....
Best Experience: bathroon services
Hotel of standards and luxury for International Corporates. Neat, clean, maintained to a great level.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raghu1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, 18 September 2013
Dear raghu1966,

We are very happy to know you had an excellent experience during your stay with us and liked the hotel ambiance. Thank you for sharing your feedback with regards to the bathroom amenities, as we recently upgraded the same. The team is happy to learn you appreciate the quality of the new amenities and the upkeep, standard being maintained.

Crowne Plaza Today New Delhi Okhla is a business hotel and we believe in creating confidence for our guests that encourages success.

Look forward to welcoming you soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 September 2013

Hotel is modern, clean and professional. Rooms are large and spacious with all modern amenities.
Good food and staff is well appointed. Only major drawback is location, it's not near to any tourist attraction. Heavy traffic on delhi road as it's a capital.
Overall pleasant stay!
Recommended!!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZEKAKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, 18 September 2013
Dear ZEKAKA,

Thank you for choosing to stay with the Crowne Plaza Today New Delhi Okhla. We are delighted to know you had a nice and comfortable stay with us. Thank you for all the kind words you have for our product, facilities and staff which combined together, delivered a pleasant experience. Hotel is situated close to major tourist attractions like Lotus Temple, Qutub Minar and Akshardham Temple, all conveniently located within 20 minutes drive from the hotel.

We look forward to welcoming you soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mumbai
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 August 2013

A very well maintained hotel with clean and comfortable room. The restaurant served amazing food with the staff was very attentive. The chef customized the dishes as per our special requests.

However the room service was not upto expectations and needed to be reminded multiple times.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ankitagarwal1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza_Okhla, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, 30 August 2013
Dear ankitagarwal1983,

We are pleased to know you had a nice and comfortable stay with us. The food and beverage team is happy to learn you enjoyed the services and food and beverage offerings. We are glad our team was One Step Ahead with customizing dishes and delivered great experience.. However, we have also noted your comment with regards to room service; the matter has been escalated to the respective head of department. We are certain, you will experience a difference in your future visits.

Look forward to having you back with us soon.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018

Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi - 110020
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Today New Delhi Okhla

Property: Crowne Plaza Today New Delhi Okhla
Address: 1 Community Centre Plot No, New Delhi 110020, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in New Delhi
#22 Luxury Hotel in New Delhi
#23 Romantic Hotel in New Delhi
#34 Business Hotel in New Delhi
#42 Family Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Official Description (provided by the hotel):
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 
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Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi

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