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“Good hotel, decent location.”

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Crowne Plaza Today New Delhi Okhla
Ranked #29 of 713 Hotels in New Delhi
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Good hotel, decent location.”
Reviewed 4 July 2014

Stayed for a night recently on a business trip to Delhi. Check in was a breeze, special mention of the curtsey and welcome given by Marcus Cardoza at the front desk. Also he quickly mentioned all the benefits of being a IHG Rewards Club member.
Room was large, immaculately clean. Breakfast had a wide spread and service was good. Will certainly stay again here on my next trip. Good security at the outer gate and lobby as well.

Room Tip: Request for a room with no connecting door to another room. this will be ideal if you want total qui...
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 135a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review, 7 July 2014
Dear Guest,

It was a pleasure to be of service to you and a heartfelt thank you for the glowing appreciation of our features and staff services.

I am happy to know that our seamless check-in upon arrival was a success and that we were able to uphold our service promise throughout the remainder of your stay with us. Great to hear that Marcus Cardoza gave you a well brief about the benefits of being a IHG Rewards Club member.

Your wonderful review is the true testament to our daily efforts and the team at The Crowne Plaza Today New Delhi Okhla and I am looking forward to welcoming you back as our patrons soon.

Warm regards,

SHASHI RAZDAN DIRECTOR SALES & MARKETING
E: shashi.razdan@ihg.com M: +919582227001
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Pune, India
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 30 June 2014

Though okhla is not a great place to stay, its conveniently located if you have work on either sides of
Delhi - Gurgaon and Noida.
Staff is very helpful, good food, especially buffet dinner : Variety of stuff to eat
Rooms are nice and spacious.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank agexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review, 7 July 2014
Dear Guest,

Thank you for sharing your wonderful review with us and I am happy to learn that you enjoyed your stay with us.

It is a pleasure to read your compliments on our overall facilities and staff services. Our award-winning culinary team is also happy that you liked our food & beverage offerings during the dinner and thank you for that.

I appreciate your kind comments on your experience at Crowne Plaza Today New Delhi Okhla and look forward to welcoming you back soon.

With best regards,
SHASHI RAZDAN DIRECTOR SALES & MARKETING
E: shashi.razdan@ihg.com M: +919582227001
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INDIA
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 June 2014

Always thought that Crowne Plaza was a business hotel but staying with the family was a welcome surprise. Inspite of the lavish buffet the Chef was more than happy to serve whatever we could think of. The entire hotel smells fresh. If you enjoy Japanese cuisine you will feel you are food heaven. The level of hospitality is better than what you have experienced in some of the best properties in India. Would love to visit again. Would like to specially mention Mr Nitine Soni, Chef Amit, Chef Dharmendar, Abhimanyu, Ashwani Goela.....

Room Tip: Suites are excellent for families
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VIKRAM V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review, 26 June 2014
Dear Guest, At the onset, I would like to thank you for choosing Crowne Plaza Today New Delhi Okhla as your preferred hotel to stay in the Capital city of Delhi. We are really delighted to receive your kind words about our hotel facilities, staff and restaurant & food variety. we have shared your comments with our entire team members. Your encouragement motivates us to continue to perform at the high standards, which are expected of us.
Thank you once again and we look forward to having you back with us soon. Warm Regards, SHASHI RAZDAN DIRECTOR OF SALES & MARKETING E: shashi.razdan@cpokhla.com M: +919582227001
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New Delhi, India
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 June 2014

The property is really secluded from the main hustle and bustle of the city. If you're planning to go see an attraction during the weekdays during the duration of your star, please go before noon and try to return only after the evening. The Traffic is terrible in New Delhi

If you wish to spend a peaceful time. Then you can surely go there... The staff is very professional and helpful. The good thing is they know what they are doing! : ) ... The restaurant in the hotel...I would say is an average. Not that good!! But Its OK!!! It has 2 or 3 cafes but its fine!!!You'll love the ambiance around and the rooms are really very good!!! Room Service Great!! by the way its lie 20- 25 Kms away from the airport

Room Tip: Just try and take the 4th or the 5th floor its very nice and quiet
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Das S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review, 23 June 2014
Dear Guest, Thank you for taking the time to share your stay experience at Crowne Plaza Today New Delhi Okhla. We are pleased to know you liked our Hotel, services offering and specially the helpful customer service delivered by our staff.
Crowne Plaza Today New Delhi Okhla is located in the heart of South Delhi with major tourist attractions like Lotus Temple, Qutub Minar and Akshardham Temple located within 20 minutes drive from the hotel. we have shared your comments with our entire team members. Your encouragement motivates us to continue to perform at the high standards, which are expected of us.
Thank you once again and we look forward to having you back with us soon. Warm Regards, SHASHI RAZDAN DIRECTOR SALES & MARKETING E: shashi.razdan@ihg.com M: +919582227001
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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2014

I stay at this property on a regular basis. It is professionally run with staff who genuinely care. The rooms are spacious and well appointed. There is an excellent restaurant on the Ground Floor I would highly recommend. The General Manager :Barum Jolly - is active and very present in the property and this shows EXCELLENT!!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SimonCWL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaDelhi_NCR, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review, 11 June 2014
Dear Guest,

Warm Greetings!

Firstly, we would like to thank you for giving us an opportunity to serve you. I hope you had a comfortable stay experience with us.

We are really delighted to receive your kind words for our General Manager, our team members, hotel rooms and our Speciality Restaurant ChaoBella; we have shared your comments with the entire team and they are thankful to you for the same. Your encouragement motivates us to continue to perform at the high standards, which are expected of us.

It is our constant endeavor that we meet the expectations of our guests.

Thank you once again for all the wonderful words you have for your stay with us.

Assuring you of our best services at all times.

Look forward to meet you in person on your next stay with us.

Warm Regards,
Shashi Razdan
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
3 reviews
Reviewed 4 June 2014

Stayed at this property in May 2014 for two weeks during an official trip.

Rooms: Cozy, sufficient, great view of the city in the night. The bathroom is luxurious.

Ambience of the hotel: Clean, quiet, good looking.

Breakfast: Excellent! The breakfast at their restaurant Edesia started my days on a high note. :) Great variety and quality of cuisines, courteous and efficient service, comfortable seating areas.

Location: A bit far from the nearest shopping/hangout or any other hot-spots. Though the road connectivity is good so travel time to reach the city's main shopping centres isn't much.

Room Tip: Higher rooms afford a great view of the city lights in the night.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gunjan_juyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review, 14 June 2014
Dear Guest, At the onset, I would like to thank you for choosing Crowne Plaza Today New Delhi Okhla as your preferred hotel to stay in the Capital city of Delhi. We are really delighted to receive your kind words for our team members & hotel facilities. we have shared your comments with our entire team members. Your encouragement motivates us to continue to perform at the high standards, which are expected of us.
Thank you once again and we look forward to having you back with us soon. Warm Regards, SHASHI RAZDAN DIRECTOR OF SALES & MARKETING E: shashi.razdan@cpokhla.com M: +919582227001
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Faridabad, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 May 2014

the upgraded room was very spacious and roomy. It had a tiny bar and fridge and the two full size beds were comfortable to sleep on with plenty of space between. The reception staff and bell hop were friendly and personable. The hotel was worth visiting

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Inder3999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaDelhi_NCR, Public Relations Manager at Crowne Plaza Today New Delhi Okhla, responded to this review, 21 May 2014
Dear Guest,

Thank you for choosing to stay with the Crowne Plaza Today New Delhi Okhla. We are happy to know you liked the upgraded room with mini bar facility and found the beds comfortable for a good night’s sleep. Thank you for the wonderful words you have for our reception and bell desk staff who extended friendly and personalized service.

We appreciate you recommending us and look forward to having you back.

Warm Regards,

PALLAVI SINGH
MARKETING & COMMUNICATIONS MANAGER

E: pallavi.singh@cpokhla.com T: +911146462000, 30981000
M: +919582227018
Crowne Plaza Today New Delhi Okhla
Plot No.1, Community Centre, Okhla Phase - l, New Delhi – 110020
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Additional Information about Crowne Plaza Today New Delhi Okhla

Property: Crowne Plaza Today New Delhi Okhla
Address: 1 Community Centre Plot No, New Delhi 110020, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Spa Hotel in New Delhi
#21 Luxury Hotel in New Delhi
#23 Romantic Hotel in New Delhi
#34 Business Hotel in New Delhi
#42 Family Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Official Description (provided by the hotel):
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 
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Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi

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