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“Decent property in the middle of nowhere” 3 of 5 bubbles
Review of Crowne Plaza New Delhi Rohini

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Crowne Plaza New Delhi Rohini
Ranked #23 of 705 Hotels in New Delhi
Certificate of Excellence
Bangalore
Level Contributor
116 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Decent property in the middle of nowhere”
3 of 5 bubbles Reviewed 25 October 2013

Unless you want to travel to North West Delhi from Airport, for an overnight stay, this hotel is not convenient. It is definitely not well located for business travelers. However, having said so, the property seems to be new. And you have a mall, which seems to be under construction. The metro station, Rithala, is walking distance from the hotel. But you may want to use it for business travel as the route to central Delhi, goes through a very crowded corridor (Kashmere Gate). Rooms are well appointed. The only complaint is, they are not very practical. They have housed the coffee kettle inside a cabinet, which will damage the wood, in a few months. The light master switch adjacent to the bed, does not switch off all lights. You have to manage the bathroom lights separately. Finally, this hotel does not have anything joints nearby, where you can catch quick bite. And it isn't safe to venture out out of the hotel, in the night. Be prepared to eat, in the premises only.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Subrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjan B, General Manager at Crowne Plaza New Delhi Rohini, responded to this review, 30 October 2013
Dear Guest,

Greetings from Crowne Plaza New Delhi Rohini!

Thank you for posting your comments online. We apologize you were not satisfied with the services offered. Your feedback is very important to us as this assists us in continually improving the services and facilities we have to offer to our guests.

We look forward to welcoming you to the hotel on your next visit to the city.

Best regards,
Ranjan Banerjee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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506 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Bengaluru, India
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

Stayed here for a night on a business trip. The hotel is located opp. the rithala metro station so connectivity is not a problem, you can get to anywhere in delhi by the metro. The hotel sits on top of a mall. The check in was quick and smooth. The rooms are huge and well equipped so are the bathrooms. The food is good. They have a huge convention centre in the basement where we had our business meet which was very well organised.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank abdul k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjan B, General Manager at Crowne Plaza New Delhi Rohini, responded to this review, 30 October 2013
Dear Guest,

Greetings from Crowne Plaza New Delhi Rohini!

Thank you for staying with us and sharing your feedback online. We are pleased to know that you liked the hotel and the services. Your appreciating comments are really helpful for us and travelers across the globe.

We look forward to welcoming you again at the hotel.

Best regards,
Ranjan Banerjee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 September 2013

I hardly ever write reviews, but this was a must!..starting with- all thanx to guest relation staff JASMINE and DIKSHA..incredibly nice and friendly, acute to every fine details...both of them makes it their mission to ensure that you have the most pleasant and comfortable stay.i have gifted first night after marriage to my brother over here. couple had a very gud time infact they have msged me in d evening that its the best place they have ever stayed in. they informed me dat The check in was efficient, SPECIAL thanks to JASMINE for doing aarti tikka on their arrival ..they really felt special with her kind gesture.. the room was clean,quite and comfortable,room had beautiful crafted shower area with bath tub along side,,they took breakfast on d final day and, whilst fantastic choice and quality, they were treated equally well in CONNECTION ( BAR ) & MOSAIC .you guys have delivered what was xpected from you infact par high than what i xpected.. from TRANSPORTATION to CHECK IN , from room CLEANLINESS to FOOD u guys have delievered excellent service..on a scale of 5 u guys deserves complete 5..my brother came back happy, the couple had an awsummm time over here,that was the best gift i have got from your side. thanks guys for making there stay SPECIAL... n KUDOS to ur staff ( DIKSHA n JASMINE ) thank a lotttttttt....

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank varun271984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjan B, General Manager at Crowne Plaza New Delhi Rohini, responded to this review, 1 October 2013
Dear Guest,

Greetings from Crowne Plaza New Delhi Rohini!

Thank you for choosing to stay with us amongst the many choices available in the city. We are delighted to know that you had a memorable experience at the hotel and that you liked the courteousness of the staff, the rooms, the food and beverage outlets. Your motivating comments have been shared with the team.

We look forward to welcoming you again.

Best regards,
Ranjan Banerjee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 26 September 2013

I'm writing this review as i really liked the service this hotel provides.Located close to the metro station.The staff is always smiling and greets you everytime u walk past them.Very beautifully crafted, this hotel serves you the best food and showers you with the best services around.I'll give it a 4/5. :)

Room Tip: Do mention if you need a smoking room at check in.
See more room tips
  • Stayed August 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Blueeyedboy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjan B, General Manager at Crowne Plaza New Delhi Rohini, responded to this review, 1 October 2013
Dear Guest,

Greetings from Crowne Plaza New Delhi Rohini!

Thank you for choosing to stay with us and sharing your feedback online. We are glad to know that you liked the hotel and the warm hospitality of the staff here. Located adjacent to the metro station, the hotel ensures that the guests remain connected to the pulse of Delhi.

We look forward to serving you again.

Best regards,
Ranjan Banerjee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gandhidham, India
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 24 September 2013

Crowne plaza is one of the best 5-star chains in the world that totally satisfy you everywhere. This hotel has a beautiful room and the view from its window makes a city like New Delhi look like Singapore. Very beautifully crafted, this hotel serves you the best food and showers you with the best services around. It has its own lounge which might turn into a club on saturday nights and if crowd chips in.

I would rate this hotel 4/5.

  • Stayed November 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank nimish131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjan B, General Manager at Crowne Plaza New Delhi Rohini, responded to this review, 1 October 2013
Dear Guest,

Greetings from Crowne Plaza New Delhi Rohini!

We thank you for sharing your comments with us. It is indeed a pleasure to know that you liked the restaurants and the bar serving delicious delights, the room and the services. Your comments are motivating.

We look forward to welcoming you again!

Best regards,
Ranjan Banerjee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manado, Indonesia
Level Contributor
190 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 20 September 2013

located in district 10, Rohini, Delhi, a bit far from the airport and seems like taxi drivers still not famiiliar with the hotel. perhaps because this is one of the latest hotel developments in Delhi?
been here for a workshop, booked by our Delhi's office and for sure this is the most luxury hotel our office has ever booked!
room is spacious, new, and modern but far from that boring minimalist type kind of room, it's just a perfect room. breakfast has lots of choices from Indian, european to chinese food, and the taste is good. wifi internet available for free and good reception from inside my room. the hotel is quite famous for their function halls, there many large halls that can accomodate upto 1000 guests.
in the same complex, there is a small shopping mall where you can buy clothes, shoes, etc.
service was very good, staff were attentive and friendly, definitely would stay here again on my next visit to Delhi.
this is probably the best hotel I've stayed so far.

  • Stayed March 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BillyGabriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjan B, General Manager at Crowne Plaza New Delhi Rohini, responded to this review, 1 October 2013
Dear Guest,

Greetings from Crowne Plaza New Delhi Rohini!

We would like to thank you for taking out time and sharing your delightful experience during your stay with us.

We sincerely appreciate your thoughts and are delighted to know that the warm hospitality, food quality and room amenities at the hotel were as per your liking. The hotel has one of the largest meeting spaces in the city and the shopping complexes nearby does add on to the guest's experience. Your valued comments will surely be shared with our team and they’ll continue to strive for excellence in every guest experience.

We look forward to another opportunity of welcoming and serving you again at the hotel.

Best regards,
Ranjan Banerjee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 September 2013

Well a great hotel to stay at. the day i checked in was my birthday. It seemed as if my family members pampering me, it was such kind of an experience. Food was awesome , the pool was great so was the fitness centre. There was although a technical outage cause of which i found the phone lines didn't work that night, however i would like to say it didn't make any difference to my experience. They served me what ever and whenever i needed anything on time. whenever there is a outage like that at other hotels you will find it takes at-least half an hour to do the check in formalities. where as i was in my room with in 5 minutes of my arrival.
I will like to take few names who I want should get a hike for their customer service quality. Ankur at front desk, Priyanka from guest relations. I forgot the guys name who came to make my room seems like he was a newly hired employee however even he did a excellent job. There was this Bengali guy at their Mosaic restaurant even he did a great job.
And friends if you visit Crowne Plaza Rohini and you face any problem i am sure you wont but i would say these two Ankur and Priyanka at front desk know their job pretty well you can surely approach them.

Room Tip: Go for the Pool view rooms, you will also get a nice view of the adventure island ...and please do t...
See more room tips
  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank loverboy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjan B, General Manager at Crowne Plaza New Delhi Rohini, responded to this review, 1 October 2013
Dear Guest,

Greetings from Crowne Plaza New Delhi Rohini!

Thank you for your comments online. We are happy to know that you liked the products, services and the warm hospitality of the staff members. It is our constant effort to position ourselves as 'Great Hotels Guests Love' and we are sure we have been successful yet again with you.

We look forward to welcoming you at our hotel again.

Best regards,
Ranjan Banerjee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza New Delhi Rohini

Property: Crowne Plaza New Delhi Rohini
Address: Twin District Centre, Sector 10, Rohini, New Delhi 110085, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 705 Hotels in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza New Delhi Rohini 5*
Number of rooms: 183
Official Description (provided by the hotel):
A promising landmark of North West Delhi, Crowne Plaza New Delhi Rohini offers facilities and amenities ensuring seamless conduct of business requirements, by extending warm service to business and leisure travellers. The hotel has 50,750 sq. ft. meeting space, one of the largest in Delhi/NCR, with an attractive choice of indoor / outdoor venues. These venues are ideal for conferences, events, weddings and other social functions accommodating up to 2000 people. The 183-room hotel offers modern in-room facilities along with a wide range of dining and relaxation options. The hotel has an award winning Indian specialty restaurant, Spice Art, an all-day dining restaurant, Mosaic, a bar ConneXions with an exclusive wine cellar and a pastry shop, Deli. It also has a relaxation spa, Adya (specializing in Asian and European therapies) comprising of therapy rooms, a unisex salon, a well-equipped gym and an outdoor swimming pool. The hotel's close proximity to shopping complexes, local entertainment attractions and educational institutions makes it the North West Delhi’s preferred destination to meet and celebrate. ... more   less 
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