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“Not The Radisson Touch at All !!”

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Radisson Blu Hotel New Delhi Paschim Vihar
Ranked #60 of 728 Hotels in New Delhi
Reviewed 24 June 2012

This is the first time I am writing a review about any hotel while staying in there. I have never come across such a disaster in the name of service, the most horrible staff absolutely no courtesy and zero in name of service. To start with the list of disaster the Television did not work in the room and after making two phone calls somebody turned up and after fifteen minutes of fumbling decided to change the whole set. My bag was lying on the table in front to the T.V the guy overturned the whole thing and said "sorry i didn't know your bag was open". The air - condition in the room never worked properly and despite of several complaints and checking by the staff nothing could be done about it. I wake up early morning and the flush stopped functioning another half an hour taken by the plumber to repair the thing. I have literally stayed with technicians repairing my room throughout my stay. The water provided by the hotel has some stench and i heard several guest complains about this, the hotel staff least bothered. The food ordered in the room service was horrible and cold. In one of the post cards provided in the rooms the general manager has mentioned "If we can't get any problem resolved guest does not pay for the stay" Mr. Manger your Hotel is full of flaws and needs a complete revamp though its a new property. Guys avoid this hotel big time.

  • Stayed: June 2012, travelled with family
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3  Thank Pankaj15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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935 - 941 of 1,023 reviews

Reviewed 23 May 2012

Although having visited the city previously I had never stayed at this location.

Chosen initially due to its proximity to my appointment, I was pleasantly surprised by the standard of this hotel. I was greeted with the usual pleasantries and shown to the room.
It was spacious, well kitted out and clean, as was the bathroom, so no complaint here.

The restaurant served good food from various geographical areas and the staff, whilst attentive were not over powering.
The food was almost without exception very good.
The restaurant was again clean and well laid out so I didn't feel as though I was sitting on the next table as well as my own.

I didn't have the time to use any of the leisure facilities so I am afraid I cannot comment on the pool of the gym.

So a really pleasant short stay, lovely staff, and in a hotel that I shall be using again. Thanks

  • Stayed: May 2012, travelled on business
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2  Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2012

a radisson in west delhi!
yups ... thats the first thought in everyone's mind ... but its true also.nicely built n located just on the outer ring road makes it quiet easily accessible.
not stayed there as yet but been to 2 of their restaurants ... Level 2 and more recently Indyaki!
Level 2 will serve you regular "buffet" stuff with both its ups and downs ... but its Indyaki that actually takes the cake!
nicely n neatly decorated restaurant gives u the chic appeal and the food is quiet awsome.the starters though not warm initially were promptly changed and were every penny... with the mutton tikka just out of this world!
main course was also pretty good ..
a must visit restaurant in this part of delhi!

  • Stayed: April 2012, travelled with family
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1  Thank kbahal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2012

We went to india in April 2012 and stayed at the Radisson Blu. This was a very enjoyable stay, the Staff was very Friedly, The Breakfast was great, The Room was Comfartable and Clean.
We also enjoyed a Few Dinners at 2 of the restaurants in the Hotel. It is a Bit expensive but the food was great.
The hotel is a bit far from anything and we needed to spend up to an Hour every day to get to an attraction using the Busses and Metro.
We also found that the Pool Closes at 20:00 which is quite a disapointment as India only starts living at 6 in the evening.

  • Stayed: April 2012, travelled as a couple
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1  Thank GrAv3n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2012

Found this hotel by fluke as Hilton in West Delhi was fully booked for my initial travel with wife and infant daughter.

All up i stayed 10 nights with the hotel over a 4 week period.

Initial stay in a superior room with family for 6 nights was more then excellent. Baby cot, warm up baby food, milk in middle of night everything was provided very efficiently. Small things made our stay very very comfortable for our first travel to India with an infant. One of the nights the Air-Conditioning crapped out but it was fixed immediately.

I made several one night stay's there on for my travels to Delhi. And used there business class rooms

Was upgraded to a suite one of the nights which made me feel very special and most definitely appreciated the extra space.

I had over-stayed my visa in India which was quite trouble-some to rectify. Traveled to Delhi several times as an over stayer to try and get my visa sorted. Hotel was very very accommodating and understood my situation as it took close to a fortnight to get it sorted. I was refused accommodation at another 5star hotel in Delhi because of my overstayer status. Booked a cab straight to this hotel and they were more then happy to accommodate me again sigh.

Free wifi in room.
Excellent breakfast which is beautifully spread. ( very accommodating with infant requirements )
Outstanding staff which is always smiling and willing to help.
World class Gym with excellent trainers willing to help you with your workout and give excellent dietary and workout advice.
Nice swimming pool with excellent lifeguard who is more then willing to give swimming tips.

Accommodation is quite reasonable in price and usually has free breakfast included with most rooms and some with free airport pickup nd drop off.

Only negative thing was lighting in room didn't seem adequate for rooms usually dark colored decor.
Hotel services can seem a bit overpriced but they are at par with similar hotels in Delhi.

Room Tip: Hotel is quite far away from main business centers, shopping area, tourist attractions, airport etc...
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  • Stayed: March 2012, travelled with family
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Thank Ash_84nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

excellent hotel, but very very far from the city and take 1:30 hour to reach most of the tourist destination...rooms are clean but there is no heather for swimming pool and even in hot weather you cant use it

  • Stayed: March 2012, travelled as a couple
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Thank flour n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2012

This is an excellent hotel, but very far from the city. Will take approx 1 hour to reach most of the tourist destination and railway station etc. But since we already had pre booked travel arrangement with a tour operator we had no issue. Check in check out is very smooth and fast. It’s a typical star hotel cannot complain of anything except the fire alarm/smoke detector on top of the bed was blinking green which was a great annoyance.

Room Tip: Book Early to avail the early bird discount. Quality of the hotel at that rate is unbeatable.
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  • Stayed: March 2012, travelled with family
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Thank jilfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel New Delhi Paschim Vihar

Address: Plot No. D, District Centre | Paschim Vihar, New Delhi 110063, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 728 Hotels in New Delhi
Price Range: £71 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel New Delhi Paschim Vihar 4.5*
Number of rooms: 178
Official Description (provided by the hotel):
Located in the heart of West Delhi, Radisson Blu Hotel New Delhi Paschim Vihar is an upscale hotel by Carlson Rezidor HoteL Group. The Carlson Rezidor Hotel Group – born in early 2012 – is one of the world’s largest and most dynamic hotel groups.Nestled in the heart of West Delhi, Radisson Blu Hotel New Delhi Paschim Vihar offers a harmonious blend of contemporary design and upscale interiors. The hotel has been developed in a Neo-Gothic theme; the majestic décor reincarnates the ancient splendor giving it a matchless nerve. The theme is a revival of the dominant style of the medieval architecture that incarnates richness to the interiors. The hotel features meticulously planned guestrooms to exude warmth and comfort to the guests.The hotel offers distinctive dining options with fresh concepts such as live Indian food counters, show kitchens and extensive Tea menus. Level 2, an all day dining restaurant offers world cuisine and interactive kitchens; Indyaki, an Indian specialty theme restaurant imparts a truly global appeal; ORO, The Bar for the discerning guest offers Tapas style snacks and an international range of wines and spirits; Tea Lounge offers surprisingly elaborate tea/coffee menu and Cups Cakes is a Pastry Shop that offers mouth watering range of freshly baked sweet and savoury delights.With an extensive area of approximately 20,000 square feet for social and corporate events and additional benefit of huge parking space, we create an Event for a lifetime. With a highlight of expansive meeting and banqueting area, the hotel features an exclusive meeting and banquets reception and dedicated staff for successful events.The Business Center at Radisson Blu Hotel New Delhi Paschim Vihar is an amalgamation of rich interiors, incomparable service and state of the art technology.Recreational facilities at the hotel includes a well appointed Vyoma Spa offering rejuvenating treatments by trained international masseurs to pamper every element of your body and soul, a 24 hour Fitness Center featuring a careful selection of cardiovascular and weight equipments, an outdoor swimming pool providing the perfect break from a hectic day and a Kids wading pool. ... more   less 
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