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“Going the extra mile”

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juSTa Panchsheel Park, New Delhi
Ranked #56 of 713 Hotels in New Delhi
California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Going the extra mile”
Reviewed 15 May 2014

Everything was just right, a couple of extras stick in my mind. At 11pm I found the restaurant closed and asked the waiter to cut me up a fresh pineapple, which he did and brought it to my room; then I needed a printer to print out my boarding pass and they made the laptop at the front desk available to me for about a half hour while I figured it out; then they stored our luggage for free when we went up north for 10 days and finally changed our Euros for a reasonable exchange rate.
My only regret is that they are a bit far from the Meto,we walked it once and took a bike cap for 50 rupees another time.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hsmukler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Panchsheel Park, New Delhi, responded to this review, 27 June 2014
Dear Guest,

It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honored to note that you liked the service provided by our Staff members. We have conveyed the same to them. We are truly pleased to read such detailed appreciation about our product and service.

It is appreciation such as yours that motivates them to go extra mile and ensure a wonderful experience to all the guests. On behalf of our team at juSTa, we look forward for the opportunity to host you at our Hotels & Resorts across the country.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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588 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 May 2014 via mobile

Very good service. Especially Top Singh and Laxman. Love this place. Very close to a number of markets and not far from airport. They make you feel very very comfortable. Have stayed at other justa hotels earlier. They are all veru good.

Stayed May 2014, travelled on business
Helpful?
Thank Vaibhavtiwari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Panchsheel Park, New Delhi, responded to this review, 27 June 2014
Dear Guest,

We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation.

We are extremely glad to note that jüSTa has always been your choice. Thank you for your support and patronage. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one has been achieved. We are glad to had a great time at jüSTa.

Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Prairie, Texas
Level Contributor
166 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 5 May 2014

We just had a 3-day stay here and really enjoyed it. The room was kept clean and was very comfortable at this hotel. The location is very good, not too far from the airport and within easy access to some other places like Qutab Minar. The staff are super. The cost is very good too. I've seen raves in the reviews about their restaurant and really enjoyed the breakfasts and ginger ghobi for dinner. We would definitely stay here again.

Room Tip: I liked where we stayed toward the back.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wokabaut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Panchsheel Park, New Delhi, responded to this review, 13 May 2014
Dear Guest,

We thank you for taking out time to write such fantastic review about our hotel and share your experience with the Tripadvisor community.

It is heartwarming to know that we were able to make your stay an enjoyable experience. Our team members are glad to note that their efforts to provide you with highest quality of service has been recognized and appreciated. The team is tremendously inspired.

All of us at juSTa thank you once again for your gracious compliments of our product and service and look forward to the delight of welcoming you back to our hotel.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mlada Boleslav, Czech Republic
2 reviews
Reviewed 4 May 2014

This hotel, in the middle of New Delhi is the best option you can have for your money.
The staff is perfectly trained and polite, the cooks make a good food, internet prices for WiFi are reasonable and the experience in total was very good. Next time I will come to New Delhi I will definitelly stay there again. The only thing which was not pleasant was a construction site of Subway, but after they will finish it, you will be able to reach all New Delhi directly from the hotel.

Stayed April 2014, travelled on business
Helpful?
Thank MajloCZE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Panchsheel Park, New Delhi, responded to this review, 13 May 2014
Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found our hotel to be valuable for money and liked the product and service provided to you.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service.

We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riga, Latvia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2014

I can honestly suggest this hotel because of the staff friendliness - both in the reception and in the restaurant. It's located in the place you can easily reach from the airport and metro is nearby. Very good breakfast!

Room Tip: If available, ask for a room with windows not facing a street. It will be more quiet then
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank JanisT1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Panchsheel Park, New Delhi, responded to this review, 13 May 2014
Dear Guest,

Our team joins me in thanking for your gracious comments about our hotel and Staff members. We are honored to note that we were able to live up to your expectation on all the parameters.

We greatly appreciate your recommendation and look forward for the delight of welcoming back.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indore, India
Level Contributor
198 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 23 April 2014

situated in center of Delhi.. a real good place done with taste, service is good and food too. cosy room and welcoming... Warm colors, earthy touch , you feel welcomed.
I liked it. The restaurants serves good tasty food, there a mini bar too..All you can long for during a business trip.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RRajawat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Panchsheel Park, New Delhi, responded to this review, 13 May 2014
Dear Guest,

We are extremely glad to note that you liked our hotel, product and service provided to you. it gives immense pleasure to note that our motto to provide highest quality of service to every guest has been achieved.

We greatly appreciate your recommendation and On behalf of the team, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in the near future

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level Contributor
168 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 21 April 2014

We went to this hotel in the late evening. The check in was bit slow. We were given the room and the size of the room was very small. No place to walk if you get down from the bed. Then there were limited options available for dinner. Breakfast was good. Lot of foreigners in the hotel, dont know why. The outside approach road is dim, there was some construction work going on in the neighbourhood hence the entire service road in front of the hotel was filled with thick slimy cement mud dirtying our clothes. The check out was fast and we were given a drop as promised by the hotel staff..

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SubramanianNatarajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Panchsheel Park, New Delhi, responded to this review, 13 May 2014
Dear Guest,

We truly thank you for sparing time to write your feedback in tripadvisor which is indeed very important for us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel.

We regret the inconvenience you have had to experience due to underground metro construction that is going in the neighborhood.

With regards to food quality, we have taken up your feedback on a serious note and discussed with concerned department. We assure you that this is not our standard practice.

On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future.

Yours Sincerely,

Naveen Vishen
Head of Operations
jüSTa Hotels & Resorts
manager.del@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about juSTa Panchsheel Park, New Delhi

Property: juSTa Panchsheel Park, New Delhi
Address: S-362 | Panchsheel Park, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Family Hotel in New Delhi
#25 Business Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — juSTa Panchsheel Park, New Delhi 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
jüSTa Panchsheel Park is at New Delhi. This Delhi budget hotel is located in the posh locality Pancheel Park in South Delhi. The Domestic Airport is 14km away and the International airport is 18 km away. The nearest railway station is at Nizammudin just 9 km away. Location: Located exclusively in Panchsheel Park on the Outer Ring Road of South Delhi, jüSTa - The Residence is within close proximity of Nehru Place, Okhla and Saket, entertainment malls, five star hotels and various specialty restaurants. Building FeaturejüSTa - The Residence has twenty spacious Luxury rooms and four suites. The interiors have been designed by fashion designer Deepika Govind who is known for her understated luxury & exquisite detailing. Done with wooden flooring, Italian marble, walnut and beach wood furniture, silk curtains, 350 thread count Linen, Micro fiber pillows, Egyptian cotton duvets and handpicked original art work. As one of our esteemed guests, you enjoy a refreshing touch of class and comfort. Apart from rooms and a multi-cuisine restaurant, serving full elaborate buffet breakfast and an ala carte menu is available throughout the day. We at jüSTa assure you of a comfortable stay an uncompromising service and a warm smile, the reason for you seeking us out in the genre of other Small Luxury Hotels across the country. •Rooms: American King Size Beds with Snoozer Mattress, Wardrobes with Electronic Safe, Working Desk with Table Lamps, Mini Bar, Tea & Coffee Making Facility, Telephones with Direct Dial, Herb-Line bath products, DVD Player, Satellite Cable Television with choice of select international channels•Dining: Multi-Cuisine Restaurant, serves American buffet breakfast, choice of Continental, South & North Indian & Chinese Cuisines. Room Service - 24 Hours•Meeting & Conferences: Board Room with up to 20 members seating capacity. Lounge & Banqueting Space•Safety & Security: Round the clock security, CCTV Surveillance in Public Areas, Basic Medical Kit and First Aid Box, Smoke Detectors & Alarms Signals, Fire extinguishers, Exit Signage throughout the hotel, Manned Car Parks•Travel Services: Airport as well as Office Transfers by hotel car Air Ticket bookings and Re-confirmation? Foreign Currency Exchange assistance, Concierge Services•Power Back Up•Laundry Service with option of same day express delivery•24 hours doctor on call with hospital tie ups•Wi-Fi & Hard-Wired Internet Access ... more   less 
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Also Known As:
Justa The Residence Panshcheel Park Hotel New Delhi

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