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“Decent hotel”

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Classic Diplomat - New Delhi
Ranked #562 of 777 Hotels in New Delhi
Reviewed 14 April 2014 via mobile

Hi, I visited & stayed in this hotel for a night. Located nearby to IGI airport New Delhi, this is a decent hotel. Although its just beside the MG road and heavy traffic to Gurgoan is their still you don't hear much of this noise inside hotel. In short you can sleep peacefully. Rooms are decent and reasonably priced. Basis things like toothbrush, paste etc are included and provides comfort. Food is available- Roomservice & at restaurant. Food is tasteful according to your taste. You can ask if anything you want to include in your dish. Overall the stay in this hotel was comfortable and staff friendly.

Stayed: December 2013, travelled solo
2  Thank Yogeshupadhyay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vimal K, Public Relations Manager at Classic Diplomat - New Delhi, responded to this reviewResponded 16 April 2014

Dear Reviewer., Thank you for the review. We, sincerely hope that you enjoyed your stay at Classic Diplomat - New Delhi New Delhi,

We do not believe in confining our reach merely as a hotel but as a concept of hospitality and leisure. With a 360 degree perspective, towards excellent comfort and service efficiency, the brand can be identified as a one-stop solution for one’s travel needs. Located close to transport hubs and commercial areas, we are an ideal venue for weddings, theme parties and entertainment and special parties as well as business events.
Once again, we would like to thank you for the review. We extend our warm regards and hope that you will provide us with a chance to host you again.
Once again we are eager to welcome you at our all time favorite units at Haridwar, Nainital and Chamba. Happy Staying...

Thanks and Regards
Dhaval Patel
+91 8527055441

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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147 - 153 of 277 reviews

Reviewed 14 April 2014

I am using this hotel from the last 2 years Staff is very helpful ,The food is excellent & above all Location of this Hotel is Best Very Near To Airport.Its the best hotel in this airport Locality in this Budget . We Cover all the Location in Delhi & gurgaon Easily from this hotel .

  • Stayed: April 2014, travelled on business
    • Value
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1  Thank Anurag S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vimal K, Public Relations Manager at Classic Diplomat - New Delhi, responded to this reviewResponded 16 April 2014

Dear Reviewer, Thank you for choosing Classic Diplomat - New Delhi for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, Guest Feedback encourage us in improving our service. It is our endeavor to provide you best of the services while you stay in our hotel. As our guest's satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at our hotel.
Once again we are eager to welcome you at our all time favorite units at Haridwar, Nainital and Chamba. Happy Staying...

Thanks and Regards
Dhaval Patel
+91 8527055441

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014

We arrived here for a one night stay between flights. The hotel is located along a very busy strip of other transit hotels.

The booking had been made via late rooms, but the hotel had no record of it and after lots of messing about with phone calls they decided to assign us a room.

The swipe access to the room didn't work properly, so everytime we wanted to go out we had to goto reception and ask them to come up and let us in.

The room as small and had a window that looked out onto a concrete wall and ventilation shaft.

I wouldn't stay again and would recommend staying somewhere else.

Stayed: April 2014, travelled with friends
1  Thank mcrste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vimal K, Public Relations Manager at Classic Diplomat - New Delhi, responded to this reviewResponded 16 April 2014

Dear Reviewer., Thank you for the review. We, sincerely hope that you enjoyed your stay at Classic Diplomat - New Delhi New Delhi,

We do not believe in confining our reach merely as a hotel but as a concept of hospitality and leisure. With a 360 degree perspective, towards excellent comfort and service efficiency, the brand can be identified as a one-stop solution for one’s travel needs. Located close to transport hubs and commercial areas, we are an ideal venue for weddings, theme parties and entertainment and special parties as well as business events.
Once again, we would like to thank you for the review. We extend our warm regards and hope that you will provide us with a chance to host you again.
Once again we are eager to welcome you at our all time favorite units at Haridwar, Nainital and Chamba. Happy Staying...

Thanks and Regards
Dhaval Patel
+91 8527055441

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

Just stayed 2 nights, the room was just too small and without light. The restaurant food was average and the service kind and always helpfull. The area (just next to a big highway) is not nice either.

Room Tip: Ask for a bigger room with a window if possible
See more room tips
  • Stayed: March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
2  Thank Karsten R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vimal K, Public Relations Manager at Classic Diplomat - New Delhi, responded to this reviewResponded 16 April 2014

Dear Reviewer., Thank you for the review. We, sincerely hope that you enjoyed your stay at Classic Diplomat - New Delhi.

We do not believe in confining our reach merely as a hotel but as a concept of hospitality and leisure. With a 360 degree perspective, towards excellent comfort and service efficiency, the brand can be identified as a one-stop solution for one’s travel needs. Located close to transport hubs and commercial areas, we are an ideal venue for weddings, theme parties and entertainment and special parties as well as business events.
Once again, we would like to thank you for the review. We extend our warm regards and hope that you will provide us with a chance to host you again.
Once again we are eager to welcome you at our all time favorite units at Haridwar, Nainital and Chamba. Happy Staying...

Thanks and Regards
Dhaval Patel
+91 8527055441

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014

We stayed here one night while transitting through Delhi on the way home. My impressions of the hotel are very mixed. Firstly, structurally the hotel is very nice. The rooms are well decorated, tasteful, nicely furnished. The bed is extremely comfortable with good bedding. The rooms are well soundproofed which is a necessity this close to the airport and a very busy road. The restaurant is excellent: really tasty food and with very good service. The room had a kettle and tea/coffee making facilities.
The reason for my mixed review is that unfortunately the management of the hotel seems to be completely chaotic. We booked via their own website and paid extra for airport pickup and delivery. I sent them the flight details. All of this was confirmed in writing by the hotel. I also emailed them again 24 hours before arrival to confirm out arrangements. Nonetheless when we arrived there was no one to meet us. I rang the hotel and they couldn't find our booking at all. We then waited 30 minutes while the hotel car was sent to the wrong terminal. Arriving at the hotel, our booking could not be found but luckily I had the paperwork showing it and our payment receipt. No explanation was given for the mxup. However, 2 other parties at the reception were also being told their bookings could not be found so it was a big problem. It took them about 90 minutes to get us the wifi password correctly. We booked the morning delivery to the airport and saw the reception clerk jot it down. However, when we came down the next morning there was no car booked and the night receptionist had to flag someone down outside to get us to the airport. soo...... not sure what's going on there but the hotel is being let down by the organisation and management.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
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2  Thank alliebdive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vimal K, Public Relations Manager at Classic Diplomat - New Delhi, responded to this reviewResponded 17 April 2014

Dear Reviewer., Thank you for the review. We, sincerely hope that you enjoyed your stay at Classic Diplomat - New Delhi.

We do not believe in confining our reach merely as a hotel but as a concept of hospitality and leisure. With a 360 degree perspective, towards excellent comfort and service efficiency, the brand can be identified as a one-stop solution for one’s travel needs. Located close to transport hubs and commercial areas, we are an ideal venue for weddings, theme parties and entertainment and special parties as well as business events.

Madam as per your response we check with our Central Reservation Team regarding lack of email support you are telling, which we don't get any problem from our side.
Though in your mail everything was responded very well and mention each and everything regarding pick up schedule also & you were assisted nice on the phone call.

Once again, we would like to thank you for the review. We extend our warm regards and hope that you will provide us with a chance to host you again.
Once again we are eager to welcome you at our all time favorite units at Haridwar, Nainital and Chamba. Happy Staying...

Thanks and Regards
Dhaval Patel
+91 8527055441

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2014

A great place to stay close to the airport. The staff is helpful and adjusted to short stays, early departures and late arrivals. Questions are adequately answered, but service is not proactively offered as access to wifi.

Room Tip: After breakfast, the boiler is off. On request, it is turned back on and it takes about 5 minutes be...
See more room tips
  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tosca_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vimal K, Public Relations Manager at Classic Diplomat - New Delhi, responded to this reviewResponded 17 April 2014

Dear Reviewer., Thank you for the review. We, sincerely hope that you enjoyed your stay at Classic Diplomat - New Delhi.

We do not believe in confining our reach merely as a hotel but as a concept of hospitality and leisure. With a 360 degree perspective, towards excellent comfort and service efficiency, the brand can be identified as a one-stop solution for one’s travel needs. Located close to transport hubs and commercial areas, we are an ideal venue for weddings, theme parties and entertainment and special parties as well as business events.
Once again, we would like to thank you for the review. We extend our warm regards and hope that you will provide us with a chance to host you again.
Once again we are eager to welcome you at our all time favorite units at Haridwar, Nainital and Chamba. Happy Staying...

Thanks and Regards
Dhaval Patel
+91 8527055441

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

luxury hotel easy on pocket very affordable, location is perfect airport hotel free airport drop big plus point only 10 minutes from t 3 100% yes for transit construction is new , staff is perfect on their duty

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
2  Thank Gaurav K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vimal K, Public Relations Manager at Classic Diplomat - New Delhi, responded to this reviewResponded 23 April 2014

Dear Reviewer, Thank you very much for staying with us and a Four * review I’m glad that you love our facilities, interior design, the house keeping and breakfast. Your compliments are really encouraging! Sorry to hear that you are not satisfied with Transfer pricing but that is a quality concern. Once again thank you for your support and we hope to see you again in the future. We are eager to welcome you at our all time favorite units at Haridwar, Nainital and Chamba. Happy Staying...

Thanks and Regards
Dhaval Patel
+91 8527055441

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Classic Diplomat - New Delhi

Address: A-4, Mahipalpur | NH-8, Near IGI Airport, New Delhi 110002, India
Region: India > National Capital Territory of Delhi > New Delhi > Mahipal Pur
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #562 of 777 Hotels in New Delhi
Price Range: £27 - £58 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Classic Diplomat - New Delhi 3.5*
Number of rooms: 88
Official Description (provided by the hotel):
A luxurious property having 90 well appointed rooms which suits to every needs and desire. Diplomat is famous and well known for its Courteous Hospitality. Hotels is owned and manager by Classic Group of Hotels( A leading chain of Hotels and Resorts in North India since a long time). ... more   less 
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Also Known As:
Classic Diplomat - New Delhi Hotel New Delhi

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