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“Good rooms but below average on everything else.”

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Alpina Hotels & Suites
Ranked #157 of 708 Hotels in New Delhi
Certificate of Excellence
Melbourne, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good rooms but below average on everything else.”
3 of 5 bubbles Reviewed 27 April 2014

We've stayed here twice now and both times we had the same experience. Although the room is pretty comfortable, the bed is good and shower good, and it is clean, all other experiences in the hotel let it down. The reception staff are sullen and grumpy, the waiters are slow and not very helpful. The breakfast is bland and very boring, there is not fruit available. The porters are e only staff who managed to smile. The worst part is the awful panpipe music that they play throughout the hotel all bloody day. If you want to sleep in or perhaps return to the hotel for an afternoon nap, good luck as you can hear this terrible elevator music even over the television. It's completely unnecessary and when I asked the reception staff to please turn the music down they shrugged. There are plenty of other options in South Delhi, don't bother.

Room Tip: Level 1 is the worst level as it is on the same level as reception and the restaurant which is very...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarlyDZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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108 reviews from our community

Traveller rating
    48
    23
    20
    9
    8
See reviews for
20
14
9
39
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Pune, India
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 10 March 2014

The hotel is located at a very decent place with lot of eateries around. The best thing is every room has an opening to the sky which is rare thing nowadays. The rooms are cozy & staff very friendly. I have not tried the food as the stay was not long. The prices are decent. The air conditioing is central but did not experience the same as the weather outside was very pleasant.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vijay1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 January 2014 via mobile

We descended on The Alpina for a one week stay for our friends wedding. At all times the staff were super friendly and helpful. Even allowing us to take over the rooftop as a party space one night and staff kept bringing us ice and glasses until 5am!! Breakfast was fantastic and the room service also excellent, order the chicken tikka masala for sure! The staff were great in organizing cars for day trips - nothing was ever a bother. The manager was so helpful when I had my phone stolen in Delhi and he organised a meeting for me with the police inspector of the district so made it so much easier. It's a great, easy and convenient place to stay! Thanks Alpina for all the beautiful memories...Gen and Sarah

Stayed November 2013, travelled with friends
Helpful?
Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perth wa
Level Contributor
82 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 21 November 2013

this is a very nice small hotel in delhi. the location is good close enough to most things but not too busy an area. the rooms are well equipped and everything is kept clean and tidy. the staff were very friendly and very helpful. meals were good but there is no bar.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chnnang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
222 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed 23 September 2013

Nice cosy hotel with perfect location.
Rooms are nice and comfortable. Spacious and well furnished.
Bathrooms are also very good.
Small restaurant with good menu.
Breakfast simple with about 4 to 5 options. Sufficient and well prepared.

Then what is the issue?
1. Cockroaches. All over. In bathroom. On the bed. This is just not happening.
Managment needs to really look in to this. ASAP.
2. Staff at the recption was indiffernet. Not too keen to help. This was on 28th August on checkin in evening. The next day they were quite nice. Can ignore this as an aberration.

If they clean up the rooms, its great place.

Room Tip: Check the bathrooms, Fridge and bed for roaches before accepting the room.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dhruvdp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
131 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 3 September 2013

Very clean, which is a vital point in India.
The best receptionists ever. 2 people, each work for 3 continuous days(day and night) and then change with the other. And both are working hard to solve any problem you might face, even with the taxi drivers.
Nice rooms, nice bathrooms, great room cleaning.
Horrible breakfast, made only to the Indian taste. If you ask for cheese, they consider it extra.
Manager usually disappears when there is a problem.
Room doors are made of very thin wood, that you can hear anything happens in the corridors, and slamming doors is a very annoying noise.

Room Tip: rooms at the end of the corridor are a bit better noise wise.
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sherif S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calcutta, West Bengal, India
1 review
1 of 5 bubbles Reviewed 15 August 2013

Going to this place for frequent business trips since last 3 years.Booked 2 rooms for 2nights- 10th. and 11th.August 2013, But surprisingly when we went there they asked us to shift to a different property nearby citing hotel was full.We flatly refused.Luckily we managed a different hotel.Had to go and stay at Hilton,Nehru Place as it was a very important Family trip.Imagine if we did not have that option.Very very embarrassing it was as even our friends were with us. If they can do this to a KNOWN customer what can they do to strangers is unimaginable.Otherwise hotel is very comfortable at least for a business traveler.

Stayed August 2013, travelled with family
Helpful?
Thank rajnigania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alpina Hotels & Suites

Property: Alpina Hotels & Suites
Address: E - 506 2'nd Road, New Delhi 110048, India
Region: India > National Capital Territory of Delhi > New Delhi > Greater Kailash II
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #157 of 708 Hotels in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Alpina Hotels & Suites 3*
Number of rooms: 32
Official Description (provided by the hotel):
Enjoy yourself in the vibrant, upscale center of New Delhi at the Alpina Hotel. This boutique hotel is located in the heart of New Delhi's party, eating and business district. Relax in the plush rooms with personalized services. Take a walk across the street to experience fine multi-cuisine restaurants, bars and lounges. ... more   less 
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Also Known As:
Alpina Hotels And Suites
Alpina Hotel New Delhi

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