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“Decent”

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The Ashtan Sarovar Portico
Ranked #92 of 708 Hotels in New Delhi
Mumbai
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Decent”
3 of 5 bubbles Reviewed 13 January 2014

Conveniently located and with nice friendly staff, this already makes you feel comfortable when you walk in. add to it the nice water dispensers at the lobby that have fresh fruits in them making the drink even more refreshing and a nice sight.
Rooms are comfortable, not much of a view but with all the modern amenities.
Food at the restaurants is homely.
Will visit again and recommend to others too.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sienasoares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GPPO, General Manager at The Ashtan Sarovar Portico, responded to this review, 3 April 2014
Dear Guest,

We are delighted to know that your stay was comfortable and will choose the Ashtan Sarovar Portico for your next visit.

We look forward to your next stay with us.

Kind Regards,

Vishal Kr Prasad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

358 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
93 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 11 January 2014

A very compact Hotel, the best thing is its proximity to the Green Metro Park Station. This makes it very easy to access from anywhere, as it is also just off Ring Road. Good Business Hotel for short stays

However, the options for Breakfast are very limited and quality of food is also average. The rooms are small and can get claustrophobic, considering that the sealed windows are also frosted, limiting light and visibility.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eddieU84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GPPO, General Manager at The Ashtan Sarovar Portico, responded to this review, 12 January 2014
Dear Guest,

Thank you for your valuable feedback. We have taken a note of your comments regarding the buffet breakfast and food quality and will address and rectify the issues highlighted.

We hope to be of service to you again in the future.

Kind Regards,

Vishal Kr Prasad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 January 2014

Small hotel, but well located. The hotel is relatively small but has fantastic rooms. Very new and modern amenities. Would recommend to anyone in delhi. Very good value for money, would definitely choose again when back.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RohanM626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GPPO, General Manager at The Ashtan Sarovar Portico, responded to this review, 12 January 2014
Dear Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Kind Regards,

Vishal Kr Prasad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 22 December 2013

Ashtan Sarovar is 30 minutes drive from the International airport and is in heart of the city.The hotel is connected with Green Park Metro station which is 5 minutes by walk and has good restaurants and shopping area nearby.The rooms are very classy and comfortable and the breakfast is very good with choice for both vegetarians and nonvegetarians. Very friendly staff and a good family stay hotel.

Room Tip: The rooms do not have any views to the road but are quiet and very comfortable
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nvrnathan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GPPO, General Manager at The Ashtan Sarovar Portico, responded to this review, 12 January 2014
Dear Guest,

We extend our gratitude towards your patronage.

Your positive feedback will motivate us to do better.

We look forward to welcome you back at The Ashtan Sarovar Portico.

Best Wishes!

Vishal Kr Prasad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 December 2013

I had the opportunity to stayed at this hotel twice while traveling around India this summer.
The hotel is perfectly located in the Green Park with fast and easy access to the metro station (green park).
The room was extremely spacious and comfortable with all the amenities you expect in a high category hotel. Actually, it was even better than expected. King-size bed with fresh linen, 10-foot ceilings, super-clean huge bathroom and large window with heavy curtains. The free breakfast buffet was loaded with delicious western and Indian dishes always served fresh and home cooked.
Despite the greatness in presentation, cleanliness, sleep quality , food, value and location this hotel has, the best part was the staff. They were always more than willing and able to lend a hand with any matters related to your travels.
I had a bit of a setback during this trip with a travel agent, long story short, I felt that the travel agent was taken more money from me than he was supposed to, I panicked a bit, and the hotel staff helped me fix the situation. The manager on duty Tejeshwar Yadav, actually accompanied me to the travel agency office and negotiated for me the travel package i had bought, and got me my money back. He seriously went above and beyond the call of duty to make sure that my first time in India went without a hitch. He was extremely friendly to all the guests, and didn't hesitate to go out his way to help you out.
Overall, the entire staff was always there with smile when you needed them. This was my first solo trip in India and this hotel was my first and last stop during a 2-month stay in India. I became attached to it, and the staff helped me feel right at home.
I definitely recommend staying in this hotel. I still miss it, actually. It was truly a home away from home, and it made my trip around India better, I always had somewhere to go to in case I felt lost...

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank schono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GPPO, General Manager at The Ashtan Sarovar Portico, responded to this review, 17 December 2013
Dear Guest,

We are extremely humbled and delighted with your feedback. These encouraging words are priceless for the entire team.

The team is our strength, and your appreciation motivates them to strive harder towards creating memorable experiences for our guests.

I have conveyed your feedback to Tejeshwar.

Thank you once again. We look forward to welcoming you back soon.

Best Wishes!

Vishal Kr Prasad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 9 December 2013

Stayed here for one night whilst touring the golden triangle. Lovely clean room, free wifi. A little odd having only a pane of glass between the sleeping area and the bathroom, however not a big problem. Very clean and comfortable beds. Nice staff. Good breakfast. Overall enjoyed our stay and would stay here again.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lenawilks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GPPO, General Manager at The Ashtan Sarovar Portico, responded to this review, 17 December 2013
Dear Guest,

Thank you for the encouraging words. The hotel team joins me in extending our gratitude towards your patronage of The Ashtan Sarovar Portico.

We look forward to your next visit.

Best Wishes!

Vishal Kr Prasad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 6 December 2013 via mobile

Stayed here for way too long (12 nights). Useless staff at reception. Useless staff in the restaurant, if it can be called that. Fire alarm going off on average once per night (if you're lucky it won't go off; if unlucky it will go off 3 times).

Factors that couldn't be controlled by the hotel management are the noise from the street; nighttime barking from street dogs and wedding parades (with marching bands) at weird hours.

You'd think that after 10 days the restaurant staff may have warmed up to me or attempted to give me some kind of decent service. No. Walk in, choose your own seat, serve yourself with everything, including tea/coffee and they may just notice you're there and realise that they should actually be serving you. Only one of the staff actually seemed to care and realise I was a "regular" and didn't have to ask me for my room number.

Reception staff don't care and just don't understand anything. If you try calling them you may be told they're busy with a customer (which they likely are because there's only one staff on duty) and they'll call you back. Don't expect that callback. If you're in front of them at the desk and they receive a phone call they'll take the phone call and you'll be told to wait. Basically don't expect any sort of decent service from them, or any at all.

The drivers are good. If there's a car available and they can drive you somewhere they are on time and courteous. Something good about the awful hotel. The car service is overpriced but that is to be expected.

Stayed November 2013, travelled on business
Helpful?
1 Thank Jollyjollygood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GPPO, General Manager at The Ashtan Sarovar Portico, responded to this review, 10 December 2013
Dear Guest,

We have noted with deep concern your experiences at the hotel during your stay with us.

We sincerely apologise for all the inconveniences caused.

We have given a very poor account of our services, however your feedback is an opportunity for the hotel team to rectify mistakes and raise our service standards to a level you expect and rightfully deserve.

We hope you will not hold this experience against us and will offer us another opportunity to look after you.

Best Wishes!

Vishal Kr Prasad
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ashtan Sarovar Portico

Property: The Ashtan Sarovar Portico
Address: C2 | Green Park Extension, New Delhi 110016, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#42 Spa Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Ashtan Sarovar Portico 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Located in the upmarket commercial and residential hub of South Delhi, The Ashtan Sarovar Portico offers quality 3 star services and facilities to its guests. The hotel is situated adjacent to the Green Park Metro Station and is only 10kms from T1 of Indira Gandhi International Airport and 12 kms from New Delhi railway station.Hotel services include a multi-cuisine restaurant, business center, wifi, currency exchange, concierge, travel desk, laundry service and 24 hour room service. ... more   less 
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Also Known As:
The Ashtan Sarovar Portico Hotel New Delhi

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