Neon signboard not switched on, making it very difficult to locate the hotel during night. Building complex has multiple business outlets and the hotel reception is at the backside of the building without any signboard to guide you to the reception. Found cockroach inside my room, water pressure and temperature from shower kept fluctuating. Travel desk is nothing more than a commission agent, they get flat 30% commission on cab fares. I booked a cab to drop me at Mayur Vihar at 5:15 pm and then pick me up at 9:30 pm. But the driver was unwilling to pick me from Mayur Vihar, instead he advised me to take metro until Karkardooma and then call him. It's ridiculous. I advise not to bother the travel desk for anything. Better get a radio taxi or book a local cab from internet. This hotel is nothing like any other Ginger hotels that I have stayed. Rather it is more like a substandard non star hotel that one could get for 1500 per night.
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