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“5 Star quality, value for money”
Review of WelcomHotel Dwarka

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WelcomHotel Dwarka
Ranked #45 of 716 Hotels in New Delhi
Certificate of Excellence
Canberra
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“5 Star quality, value for money”
Reviewed 27 April 2014

Pros : This hotel is totally worth the money, if affordable, do choose it. I flew in on a late night flight and stayed till check out. I've stayed in a lot of 4-5 star hotels in South East Asia and Australia but this one is my favourite due to the outstanding service of their staff, right from the security guards and doorman to the reception, restaurant managers and the ladies in the lobby. They took care of all the details including the fact that I was a single lady travelling with kids. All the amenities they mention were available and of good quality. Their breakfast buffet was extensive and even though I had chosen the option that came without breakfast, they waived the fee and didn't charge me for it. The pillow and mattress were very comfortable.The airport about 20-25 minutes away. Cons : Nothing worth mentioning.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Muddyblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 29 April 2014
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (242)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
Mumbai (Bombay), India
Level 4 Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 April 2014

Once again stayed at WELCOM Dwarka, and got satisfied by very comfortable & cosy stay with tasty food.

This time I was nicely taken care by front-desk and allotted me room with bath-tub ! Really all staff at reception are extremely co-operative and well mannered.

Enjoyed food at PAVALION 77 restaurant.

I have a feel of getting cheated when, I took parcel from PAVALION 77 and found very less quantity of food dish I ordered. This is quite surprising to me, as I know the quantity they serve in restaurant.

I hope designated manager will take note of this to avoid repetition of such incidence with me or with any of the guest.

Room Tip: Best to take top floor with METRO Train view
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TIRODKAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 24 April 2014
Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

We have taken note of your feedback regarding packed order amongst others. Please be assured that necessary corrective action has been initiated in order to enhance our services.

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

I recently, on the 21st of April, 2014, hosted my sister's marriage party at the Viceroy Hall in this wonderful hotel and was pleased to say the least with everything organised by them! The staff was really warm and properly took care of the needs of each and every guest of mine. The food too was impeccable and enjoyed by all! The hall was pretty huge and people were able to move around freely without troubling others. Moreover, the music and the stage too were done up in a very impressive manner indeed. Out and out, I am really very happy with the WelcomHotel Dwarka and will very staunchly recommend one and all to give these hospitable people a chance to serve you whenever you plan a gathering or a party next time. I surely am coming back! Kudos! ;) :)

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank VikasKhatwani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 24 April 2014
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 April 2014 via mobile

I am frequently staying in this hotel. Excellent tasty food and rooms are good. South indian food is so tasty. Excellent hospitality. Generally very comfort stay in the hotel. Warm welcome is being given at the reception. Swimming pool is being maintained in good condition

Stayed March 2014, travelled solo
Helpful?
2 Thank PTMOHAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 23 April 2014
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southend-on-Sea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 April 2014

This was the most wonderful place to land, not only is the hotel beautiful but the staff will go to any lengths to make people feel welcome and comfortable. I have stayed in many hotels around the world and this is truly one of the best. I was travelling alone and it was my first visit to India. I felt safe and they helped me plan everything that I wanted to do. The staff are professional and courteous and always welcomed me with a smile. I personally would never need to look for anywhere else to stay in Delhi. Thank you so much, I am not naming staff members personally as I wouldn't want to leave anyone out, as this applies to each and every person I encountered during my stay. Paula Mayura.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PaulaMayura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 23 April 2014
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2014

Hi, everyone, I stayed in this hotel in March 2014. It's located very near to Metro station and near to the airport. But the most impressive of all is the professional and very friendly staff. We enjoyed the stay there with the warmest welcome to celebrate the Holi. Special thanks to Neha Koul, Neha Sharma and Deepika for their hospitality offered. There is a very nice india restaurants with candle light as decoration. Staff including Abhishek and Gagandeep Singh.

You will definitely feel the warmest welcome from this hotel!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ivanm196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 23 April 2014
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

Your appreciation has been conveyed to Nehal Koul, Neha Sharma, Deepika, Abhishek and Gagandeep Singh and I am sure that your recommendation will go a long way in encouraging them.

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level 6 Contributor
175 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 20 April 2014

Room 733
We stayed in this hotel for 5 nights in beginning of April 2014.
The hotel is situated about 20-30 mins drive from Indira Gandhi International airport New Delhi. The hotel is situated across from gate 1 of Metro trains station at Dwarka sector 10 that is very handy to link to the airport and the city centre.
The hotel is a 5 star property and is part of the ITC group.
All the staff at the hotel is very professional and friendly and the check in and check out is very efficient. The hotel has a good size restaurant that serves various cuisines to suit all and they would go out of their way to please you.
The hotel also has a swimming pool but not much maintained may be because they don't think it was the season for swimming even though it was v hot or may be as it is mainly a business and stopover hotel hence not many people were at the pool and also the spa area is under renovation.
The hotel is also linked with a mall in the middle of it which is very handy and is accessible through external side gates but doesn't jeopardise hotel's privacy or peace, you won't even think it is attached to the hotel. We loved it.
The ladies in the lobby were very welcoming and polite, reception services were efficient.
The restaurant staff were very attentive and food delicious.
On our early morning checkout we were offered packed breakfast on our request that was very tasty and still fresh that we had on our Train journey.
I would highly recommend this hotel and stay again.
House keeping service can be improved as the stock wasn't replenished fully daily so always had to ask to restock.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank upg_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 23 April 2014
Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

We have taken note of your feedback regarding swimming pool and housekeeping service on replenishment amongst others. Please be assured that necessary corrective action has been initiated in order to enhance our services.

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about WelcomHotel Dwarka

Property: WelcomHotel Dwarka
Address: 3 Plot No, New Delhi 110075, India (Formerly The Emporio Hotel)
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Luxury Hotel in New Delhi
#39 Romantic Hotel in New Delhi
#40 Family Hotel in New Delhi
#42 Business Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:5 star — WelcomHotel Dwarka 5*
Number of rooms: 394
Official Description (provided by the hotel):
Location: 20 minute drive from Indira Gandhi International Airport - Distance to Airport 13.00 Km. Easy access to the Delhi Metro System and the NH 8 Highway. Conveniently connected to the airport, the Hotel is in New Delhi (Dwarka), close to Dada Dev Mandir. Distance from City Center 22.00 Km. Conveniently located in Asia's largest sub-city Dwarka, WelcomHotel Dwarka New Delhi invites you to discover one of the world's most vibrant cities filled with a distinct culture, ancient traditions and a fascinating history. The hotel is an inclusive blend of contemporary design and International services standards, offering a unique experience to the discerning traveler. The Hotel offers a range of accommodation across its 393 elegant, well equipped rooms and suites. The cuisine offering, rich with ITC Hotels' brands, comprises of K&K - a speciality Indian restaurant and Pavilion 75, the all day dining restaurant. Soon to be launched are Ghungroo, a contemporary night club that provides an ideal ambience to unwind and Shanghai Club - a signature restaurant serving authentic Chinese cuisine. State-of-the-art conference facilities of close to 1600 meter square including two spacious banquet venues and two meeting rooms, provide ample room to deliberate or celebrate any occasion. The recreation, beauty and fitness facilities comprise of a Swimming Pool, Gymnasium, Beauty Salon and a Club lounge to relax and rejuvenate. The hotel is a perfect expression of the locale and evokes both the warmth and the cosmopolitan panorama of the Capital City. ... more   less 
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Also Known As:
Lebua New Delhi Hotel New Delhi

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