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“Excellent Hotel and Excellent Staff”

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Imperial Apartments
Ranked #418 of 708 Hotels in New Delhi
London, United Kingdom
1 review
“Excellent Hotel and Excellent Staff”
5 of 5 bubbles Reviewed 8 August 2014

We stayed at this hotel for 2 months and were treated like we were at home. The staff were just super, from the moment we entered the hotel to the day we left, we were looked after with no issues at all. Anytime we had a issue it was resolved in minutes with no problems.
The rooms are clean and serviced daily with excellent facilities.
The food was super as we are vegetarian, the chef were super and made us stuff that was not even on the menu.
Quality of the food was just excellent.
Just want to say a massive thanks to all the staff at Imperial Apartments for the excellent service they provided.
Would 1000% recommend the place no problems

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Devendra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 reviews from our community

Traveller rating
    8
    11
    2
    2
    3
See reviews for
8
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10
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
London, United Kingdom
Level Contributor
88 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 bubbles Reviewed 25 June 2014

Initially planned to stay here for a month or so. Mandeep and Harmeet the 2 guys who supposedly were acting like two honchos like poor car salesmen convinced me.
Was staying with family so safety was paramount. Initial stay went well then as with a lot of other isssues in India, they showed their true colours. Constant cost cutting measures were started with breakfast, car parking not available due to metro station work going on and had to park the car in a service lane, where it was ultimately vandalised by someone (probably these guys?) and had to file a police complaint. Staff attitude was at its zenith when they cut off the electricity to our room only! with the next door rooms fully functional. What are the chances of that happening?

I had had enough of this nonsense and moved out. But not before complaining to the relevant authorities like Delhi tourism and the police. But I doubt anything will be done due to the poor compliance of authorities on issues like this. However, I would not waste any more of my time and effort on a bunch of loosers who are totally unprofessional.

So people stay away from this place especially families. This place is not safe for you.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank dream77boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New Delhi hotels

Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 19 June 2014 via mobile

Centrally located and well connected by bus/ taxis and soon by metro.
Very courteous staff.
As mentioned in other reviews, dont let the approach road scare you.
The metro construction clwhen completed could improve the road frontage.

Stayed June 2014, travelled on business
Helpful?
Thank Marshall E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 30 March 2014 via mobile

I went with my wife and son . Lovely place as very close to centeral market . Good food veg and non veg . But it needs improvement in. Toilet taps.nala Dan Irkutsk du seri va sola da . I loved the place lovely rooms good to stay . Goods supervising . Nice tv frid and others in the hotel . We can go to the market by a ricksha . I think so you should go there.000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

Stayed March 2014, travelled with family
Helpful?
Thank Raj C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorhat, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 March 2014

Well maintained rooms even though the exterior is not that appealing due to the metro construction near by. Hotel Staff are very polite. Location is good but the approach road is a matter of concern. A very quite & comfortable stay.

Room Tip: All rooms are well maintained
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mustafajrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 27 February 2014

The hotel is well maintained and quite clean and the service staff are always smiling and helpful. I like the modern decor of the rooms with good beds and air-conditioning. Very important to have both when in india.

However, they desperately need to improve the road/lane that leads to the hotel. Its a pot-hole ridden dirt road more than a lane. The hotel deserves a better entrance. Lack of signage also makes it difficult to find from the main road.

Room Tip: Check out the Central Market for shopping and enjoy meals at Golden Phoenix restaurant or Haldirams...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NPasricha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 5 February 2014

although currently the location is not the best considering the Metro work going on right in front of the Hotel, the moment u enter inside u quickly forget about it. The room is well done up. It has a small kitchenette which was of great use to me. The breakfast served in the room was good. The staff are friendly. It has all the basics right, so I have to give it a thumbs up.

Room Tip: rooms away from the main road are more quiet.
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  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aaronsoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Imperial Apartments

Property: Imperial Apartments
Address: Site No 13, New Delhi 110002, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #418 of 708 Hotels in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Imperial Apartments 3*
Number of rooms: 21
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