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“Poorly Located”

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Regenta Hotel & Convention Centre
Ranked #379 of 715 Hotels in New Delhi
London, England, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Poorly Located”
Reviewed 10 December 2012

The hotel building and room itself is very nice, as was the breakfast, beyond that I would struggle to recommend it. The hotel lacked facilities expected of a 3.5-4 star hotel, and internet access needs to be bought which I found amazing as many bedsits provide it free. However my main problem with the hotel has to be its location. I found the accessiblity of the hotel a nightmare. Whilst the hotel is located near the airport, I did not realize that its location was that far from central Delhi, and whilst this would not be quite so much of a problem had it been near to a metro station, this is not the case. The hotel is located on the side of a motorway, making it impossible to walk up to a taxi, in the way I was used to doing in Mumbai and coming out of the New Delhi train station, meaning you either have to call a cab company or rely on the hotel staff to call a cab for you providing you agree on the extortionary price for the cost of the journey fixed by the staff in collaboration with the cab company.

  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Saqib_91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 reviews from our community

Traveller rating
    14
    20
    7
    5
    2
See reviews for
7
11
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19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Karlslunde, Denmark
1 review
Reviewed 2 December 2012

Well.. Nice hotel, when you get into the lobby. However first impressions do not always last. The staff was OK, but when somebody else was approaching the front desk or the phone was ringing, everybody turned their attention to the new hot item.. Really NO good customer service.

In the evening - I wanted to use Internet for work. Have to pay extra for that - but SLOW SLOW SLOW connection and 500 for 24 hours + tax.. Not good.

At my stay there was a wedding reception - so everybody was running around like chickens without any head. And when I went to the Restaurant and asked for the Wine List - they don't even have an alcohol license.. I asked them to call for a taxi... after 15 minuts of waiting they apporached me and asked when I needed the taxi.. I just cancelled the taxi, walked to 15 minutes distance to Radisson Blue and had a terrific dinner + wine....

No I must say - first and last visit... Now they ask for this review - however I doubt that any one is reading this and least of all do something about the things that can be done..

And one final note.. Here you can see that Hotel is called Regenta Hotel & Convention Centre - but this is not the fact.. it is called "Orchid - Regenta etc..." that took about 15 minutes extra car driving for the driver to find this hotel - and in best Indian way - ask locals three-four times, before anybody knew what Hotel we where looking for..

Please comon.. At least you can write your Hotel name correctly on Hotels and other services..

OK.. one good thing... Beds where excellent.. thats it!

Morten Reitoft
Denmark

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reitoft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2012

I stayed at the Delhi Regenta and the one at Chandigarh in this trip and was happy with the overall experience, the most important aspect of any hotel stay is not just the rooms and amenities but the hospitality provided and I must say I truely felt like a guest at both these places, the proximity to the airport makes Regenta an ideal option for any business trip.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank satzpatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level 6 Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
Reviewed 22 November 2012

This is one of the best hotel I have stayed with. The rooms are very clean and comfortable.
And the architecture is amazing. The hotel staff was very friendly and helpful.
The only thing that this hotel lacks is a Bar. It has a good restaurant but it needs a bar.
The rooms are well designed and the sleep quality is perfect and peaceful.
I would like to book this hotel again in my next visit.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
3 Thank HardikSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
1 review
Reviewed 21 November 2012

I enjoyed my stay as the staff remembered my all liking which has given me to have feeling of my home. I have been cared a lot by every one. The food at Limelight Restaurant was appreciated by my family members a lot. They told that they will be becoming the lifelong member of Royal Orchid Group to feel like Royal. The attitude of the staffs are very presentable and acceptable in all kind of situations. Thank you Front Office who made my check-in and stay comfortable. Wish you all the best to all Restaurant people who made my family feel beautiful. We were wondering about Spa and amusement for my Family but it was not available. BAR needs to be added as it will be a spark to your hotel.

Room Tip: Rooms are beautiful towards Pool View.
See more room tips
  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank a_shankar22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern Wales, United Kingdom
Level 4 Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 November 2012

Stayed only one night before flying out of Delhi airport. Very near to the airport as it took only 15mins by cab.
Check in was very good indeed. Receprtion staff were very friendly & very helpful.
Room was very clean & spacious with lots of the usual small shampoos, shower gels etc....
Food in the restaurant was excellent & very reasonably priced. The flavours of the curries were so good. Staff very friendly indeed & so helpful. On a down side was the fact that they do not have an alcohol licence as of yet. We were told that it has been applied for but as always in India the red tape prevails. This hotel really would benefit from a good lounge where you can sit & have a beer or two. However do not let this put you off using the hotel.
Breakfast was also very good with plenty of fresh fruit & fresh shakes. Again staff were so friendly & helpful.
Outdoor pool that was very clean. We did not use it as it is not heated.
Very good value if you book through travel agents or online through one of the many websites out there. If you go direct to the hotel the price is higher!!
Excellent hotel.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PhilnDebs11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 November 2012

We stayed at the Regenta Hotel hotel for 2 days and it was a very good experience. I liked everything about this place starting from the very friendly support staff, great ambiance, a Convenient Location and to top it all the flawless hospitality. The food was equally good and it deserves all the positive reviews it is getting.

I am very much impressed by the services and will surely try to repeat the experience whenever possible. 5 stars for sure.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PrasanthChandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regenta Hotel & Convention Centre

Property: Regenta Hotel & Convention Centre
Address: National Highway 8 | Rajokori, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #379 of 715 Hotels in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Regenta Hotel & Convention Centre 4*
Number of rooms: 52
Official Description (provided by the hotel):
Regenta Hotel and Convention Centre is the first luxury brand of Royal Orchid Hotels. We are 21 hotels in and India. The best Resort & Convention Centre around, the hotel is strategically located 10 minutes away from International & domestic airport in Delhi. ... more   less 
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