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“Good Friendly Service” 4 of 5 bubbles
Review of The Lalit New Delhi

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The Lalit New Delhi
Ranked #44 of 706 Hotels in New Delhi
Certificate of Excellence
Anaheim, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Friendly Service”
4 of 5 bubbles Reviewed 29 July 2013

I enjoyed my stay at the hotel. My room was clean and spacious. Most hotel staff members were very friendly. Specially, I was very impressed by Ms. Kanya Kataria, who was very professional and amicable. I will be more than happy to stay here again in the future.

  • Stayed July 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Sumit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek-Shukla, General Manager at The Lalit New Delhi, responded to this review, 5 August 2013
Dear Guest:

Namaskar !

Thank you very much for your wonderful feedback of your recent stay with us at The LaLiT New Delhi, India.

Your kind words of appreciation about the various hotel services and facilities would certainly go a long way in boosting the morale of the team especially Kanya to even do better and excel in everything they do on a day to day basis to make sure our esteemed guests like yourself are more comfortable and well looked after.

Please write me a mail at vshukla@thelalit.com the next time you are visiting New Delhi so that we can really look after you well.

We look forward to your support and patronage to The LaLiT New Delhi and also welcome you back to your home.

Warmest regards

Vivek Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (693)
Date | Rating
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English first
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 27 July 2013

I've stayed three times here and enjoyed it each time. Nicely appointed rooms are spacious and stylish, but perhaps beginning to show their age. The location is hard to beat - easily walkable to Connaught Place if you choose to, but taxis are plentiful. Pool area is nice, as is the gym and the bar area. The breakfast buffet is a good spread - staff there are variable in efficiency and friendliness but generally good and professional, and the food and choice is excellent. It doesn't blow me away as a hotel, but given its location and general quality I find it very good value. I am always happy with my experience at the Lalit and all in all I think it is a great choice in Delhi.

Stayed May 2013, travelled on business
Helpful?
Thank Dan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek-Shukla, General Manager at The Lalit New Delhi, responded to this review, 5 August 2013
Dear Guest:

Namaskar !

Thank you very much for your feedback of your recent stay with us at The LaLiT New Delhi, India.

Your kind words of appreciation about the various hotel services and facilities would certainly go a long way in boosting the morale of the team to even do better and excel in everything they do on a day to day basis to make sure our esteemed guests like yourself are more comfortable and well looked after.

Please write me a mail at vshukla@thelalit.com the next time you are visiting New Delhi so that we can really look after you well.

We look forward to your support and patronage to The LaLiT New Delhi and also welcome you back to your home.

Warmest regards

Vivek Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalyan, Maharashtra, India
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 25 July 2013

my most preferred hotel in delhi. great hospitality with traditional and genuine namaskar by every staff member. nice spacious clean rooms. great choice of foods served in different restaurants. i love balluchi and woks on rooftop.

  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mpundalik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek-Shukla, General Manager at The Lalit New Delhi, responded to this review, 28 July 2013
Dear Guest:

Namaskar !

Thank you very much for your wonderful feedback of your recent stay with us at The LaLiT New Delhi, India.

Your kind words of appreciation about the various hotel services and facilities would certainly go a long way in boosting the morale of the team to even do better and excel in everything they do on a day to day basis to make sure our esteemed guests like yourself are more comfortable and well looked after.

Please write me a mail at vshukla@thelalit.com the next time you are visiting New Delhi so that we can really look after you well.

We look forward to your support and patronage to The LaLiT New Delhi and also welcome you back to your home.

Warmest regards

Vivek Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jaipur, India
Level Contributor
80 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 21 July 2013

This is one of the best properties we have stayed on. Starting from the check-in process to friendly bell boys to spick & span clean room to hotel ambience.... every thing was amazing. The breakfast had mind blowing variety of international dishes.

Would rank it as one of the best hotel experiences in New Delhi. 5/5 all the way.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Siddharth_Balasaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek-Shukla, General Manager at The Lalit New Delhi, responded to this review, 28 July 2013
Dear Guest:

Namaskar !

Thank you very much for your wonderful feedback of your recent stay with us at The LaLiT New Delhi, India.

Your kind words of appreciation about the various hotel services and facilities would certainly go a long way in boosting the morale of the team to even do better and excel in everything they do on a day to day basis to make sure our esteemed guests like yourself are more comfortable and well looked after.

Please write me a mail at vshukla@thelalit.com the next time you are visiting New Delhi so that we can really look after you well.

We look forward to your support and patronage to The LaLiT New Delhi and also welcome you back to your home.

Warmest regards

Vivek Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai
Level Contributor
64 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 20 July 2013

I stayed at the Lalit on the 16th and 17th of July when I visited Delhi for business. I really liked the helpfulness of the front desk executive. The meeting rooms were at the basement so there was an issue with getting mobile phone signals, but in a way it was good since we could work on without any disturbance. My room was on the 25th floor. It had a great view of the Connaught Place, and the round structure of the shops nearby looked magnificient from the height.

The 24*7 coffee shop is good and so is room service. Specially liked the grilled club sandwiches.It has a happening nightclub called Kitty Su. The best advantage with this hotel is its proximity to almost everything. It is only about half an hour's drive from Terminal 1D and about 45mts away from T3. The railway station is just a stone's throw from here.

In the evenings, one can walk down to the Bengali market for sweets, chaats or shopping. The shops of Connaught place and Palika Bazar are also not very far from here.

Usually my mornings are busy with catching up on emails, taking business calls etc. In the past, hotels like ITC and Taj have brought me up some food from the breakfast buffet on request. However, when I placed a request, Lalit was unable to help. I had to literally hurry down to grab some food before running in for my first meeting of the day.

We were dropped back to the airport by a driver (I think his name was Makhan Singh) who had just won an award for best customer service. Well that was great...however, he was going for an overkill. When we reached the airport, we were in a hurry to check in. However, he would not allow us to get off the car till such time we were met by the Lalit airport manager. Twice when my colleague tried to open the passenger door, he shut it right back, which was extremely annoying. We had no business with the airport manager and were keen on checking in on time...so much so for customer service!!!

Overall a good experience.

  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank priyabaskar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek-Shukla, General Manager at The Lalit New Delhi, responded to this review, 28 July 2013
Dear Guest:

Namaskar !

Thank you very much for your wonderful feedback of your recent stay with us at The LaLiT New Delhi, India.

Your kind words of appreciation about the various hotel services and facilities would certainly go a long way in boosting the morale of the team to even do better and excel in everything they do on a day to day basis to make sure our esteemed guests like yourself are more comfortable and well looked after.

We have also noted your feedback with regards to the breakfast and driver issue and the same has been taken up with the concerned head of departments for immediate corrective action. We apologize for the inconvenience caused to you.

Please write me a mail at vshukla@thelalit.com the next time you are visiting New Delhi so that we can really look after you well.

We look forward to your support and patronage to The LaLiT New Delhi and also welcome you back to your home.

Warmest regards

Vivek Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 20 July 2013

Our room was in the corner of the hotel with very limited light coming in. The bedsheets were stained and the bathroom had not been cleaned properly. There is a £10 charge for internet which rarely works.

  • Stayed July 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank Bhav M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek-Shukla, General Manager at The Lalit New Delhi, responded to this review, 28 July 2013
Dear Guest:

Namaskar!!

At the outset let me thank you for your feedback wherein you have outlined the dissatisfying experience you had at The Lalit New Delhi during your stay with regards to Housekeeping services.

Please accept our most sincere and profound apologies for the annoying and dissatisfying experience caused to you.

This incident is unfortunate and regrettable and we understand the anguish and dissatisfaction experienced by you.

We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.

Please write me a mail at vshukla@thelalit.com the next time you are visiting New Delhi so that we can really look after you well.

I hope to welcome you back to The LaLit New Delhi in near future.

Warmest regards

Vivek Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
solan
Level Contributor
52 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 19 July 2013

I stayed in this hotel for the nights of 25 and 26 june 2013. The hotel is just an average five star hotel nothing to boast off much. I had booked my room through their website and upon check in time the receptionist asked for deposit about 25% more than the room tariff, when i asked her to charge only the room tariff and extras will be paid upon check out , she was very confused and said its their policy to hold and amount over and above room tariif which i failed to understand ,asif i was running away without making payment.
i asked if my driver can be accomodated in any dormatiory, her reply was no five star hotel in delhi offers dormaitory to drivers, as if i have never stayed in a five star earlier.

The room allotteed to me was on 12 th floor and was stinking with a bad view from window , i asked for change of room , her reply was i will come to room and see to myself and if am satisfied that there is smell only then room will be changed, its only after that i told her that will speak to your General Manager she shifted me to better room on higher floor with pool view.

Room service is slow and my order took more than 40 minutes. Service was too slow in their restaurant baluchi,where i had.
my dinner on the first day, after this i did not had any food in the hotel.

i recall my stays in the hotel when Mr. suri was alive the standard has gone far below now.

The only plus point of this hotel is this that it is centrally located near bengali marked and cp. As many options available in delhi, i will prefer to stay somewhere else next time.

Room Tip: on upper floors rooms are renovated and good
See more room tips
  • Stayed June 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank amitpartap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek-Shukla, General Manager at The Lalit New Delhi, responded to this review, 28 July 2013
Dear Guest:

Namaskar!!

At the outset let me thank you for your feedback wherein you have outlined the dissatisfying experience you had at The Lalit New Delhi during your stay with regards to the Hotel services.

Please accept our most sincere and profound apologies for the annoying and dissatisfying experience caused to you. The feedback has been taken up strongly with the concerned head of departments for immediate corrective action.

We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.

We remain firmly committed to the ethos and values of hospitality and customer centricity and in accordance we look forward to working towards regaining your faith and confidence in our brand.

Please write me a mail at vshukla@thelalit.com the next time you are visiting New Delhi so that we can really look after you well.

I hope to welcome you back to The LaLit New Delhi in near future.

Warmest regards

Vivek Shukla
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lalit New Delhi

Property: The Lalit New Delhi
Address: Barakhamba Avenue | Connaught Place, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Family Hotel in New Delhi
#26 Spa Hotel in New Delhi
#30 Luxury Hotel in New Delhi
#41 Romantic Hotel in New Delhi
#45 Business Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Lalit New Delhi 5*
Number of rooms: 461
Official Description (provided by the hotel):
The LaLiT Hotels in Delhi, one of the best luxury hotels in Delhi India, stands tall right in the middle of city’s premier business and commercial district – Connaught Place. Being the central luxury business hotel in Delhi, it is located right next to lively shopping centres, office complexes and colourful streets, the hotel is 24 kms from the international airport and just minutes away from government offices, cultural centres and international trade fairgrounds. With the largest room sizes amongst all luxury hotels Delhi, The LaLiT New Delhi offers a total of 461 five star hotel rooms. The bedrooms are all well tailored to the needs of both a business traveler as well as a vacationer and accompanied by hotels modern amenities and elegant decor. Guests at our luxury hotels, have an option of choosing from a Deluxe Rooms, LaLiT Luxury Rooms and the suites. Serving cuisines from both the world of east and west, The LaLiT, hotels New Delhi offers four fine dining restaurants serving food to suit all types of palate. For those enjoying traditional Oriental food, The Woks serve authentic Oriental food while The Grill serves European food. And if guests want to taste food prepared in the traditional Indian way, we invite them to try our Indian cuisine at Baluchi while our multi-cuisine restaurant and Bar – 24/7 is the best place for guests who enjoy food while also interacting with chefs of the restaurant. At 24/7 guests have an option of choosing variety of food at the buffet or being selective through the elaborate a-la-carte menu. At The LaLiT, luxury hotel Delhi, guests can be at comfort both at work as well as leisure. Ideal for all types of events, The LaLiT New Delhi offers a total of six banquet hall. Guests can organize all types of events with us - from small top-notch corporate events to private party events and from big conference meeting to huge wedding ceremony. Enough to accommodate upto 800 people, hotels' banquet facilities are added advantage amongst all hotels in Delhi. So whether the event is corporate or if it is a planning a wedding at hotels, The LaLiT New Delhi hotels offers just the right kind of banquets and meeting space for the hotels in New Delhi. Other world class hotel facilities at this 5 star luxury hotels Delhi include 24 hour Business Centre, Hotels Concierge Desk, Foreign Exchange, Limousine Service, 24 hour In-room Dining, Laundry Service, Valet Car Parking, Shopping Arcade, Doctor on Call, Rejuve – The Spa and a well equipped Gymnasium so that the business traveler feels more productive and rejuvenated. At Connaught Place, the center of the city - is The LaLiT New Delhi - an 18 story edifice with easy access to the city’s commercial complexes, conference centers, shopping hubs and historic sights. Wonderful interiors, immaculate service and fine cuisine combine to make The LaiLiT New Delhi is an eventful address of the city. Amongst other five star hotels Delhi this luxury hotel is within close proximity to historical landmarks like India Gate, Jama Masjid and Red Fort. Located at the city center, The Lalit New Delhi is just 35 minute drive from the airport and is merely 5 minute from the railway station. The city is well connected through air and rail links apart from two of the national highways which connect New Delhi to all the major cities in the country. The Hotel is also 10 minute drive from the trade fair ground and merely 15 minute drive from several embassies. ... more   less 
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Also Known As:
The Lalit New Delhi Hotel New Delhi
Lalit Hotel New Delhi
Lalit New Delhi
Hotel The Lalit Delhi
The Lalit Hotel New Delhi
Hotel The Lalit New Delhi
Lalit Intercontinental Hotel
Lalit Hotels Delhi
Intercontinental Lalit Hotel
Intercontinental Grand New Delhi

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