We expected more from this hotel having read the reviews on Trip Advisor and accepting it's stated 5* rating.
The breakfast buffet food was good although the service was poor, it was a challenge to get tea and coffee and the noise levels in the restaurant prohibited coherent conversation.
The rooms look good, clean and modern on the surface, but the bedding is not comfortable. Our air conditioning was broken, not cooling the room and the machinery was loud. The fridge was warm and the drinks the same. Both were aledgedly fixed on day 2 after we reported problems but the fridge problem was not resolved. Bath robes were not in the room when we arrived, they were presented on request but on day 2 they disappeared and we had to request them again. The speakers on our new flat screen tv were faulty.
We consulted the consierge as to the cost of transport to a shopping area we wanted to go to. They quoted us a price 5 times more expensive than we eventually got by using a Delhi City Taxi - the same for the Airport transfer. Luckily we had the confidence to checkout the perfectly good black city taxi service.
They charge exorbitant rates for Internet Access and the worst experience we had was in their 'Grill Restaurant' on the 27th Floor. This restaurant advertises a mouth watering meditteranean menu. We ordered a starter and main course each and a bottle of wine and paying €100 for the priveledge, found the food to be practically unidentifiable, inedible and the wine was of bucket standard, not worth €5 retail in Europe and they charged €45 for the bottle of substandard plonk.
We made a point at the end of out trip of informing the Duty Manager, Ashish Singh Bhau about our experience. His eyes glazed over and blankly offered to provide us with an upgrade on our next visit - a visit we can assure you, we will not be making. Pay a little more for an authentic 5* experience or pay the Lalit prices and accept that you are actually getting a 3 and maybe 4* experience. This place is all surface and no substance. An illusion and ultimatley a rip off!
- Official Description (provided by the hotel):
- The LaLiT Hotels in Delhi, one of the best luxury hotels in Delhi India, stands tall right in the middle of city’s premier business and commercial district – Connaught Place. Being the central luxury business hotel in Delhi, it is located right next to lively shopping centres, office complexes and colourful streets, the hotel is 24 kms from the international airport and just minutes away from government offices, cultural centres and international trade fairgrounds. With the largest room sizes amongst all luxury hotels Delhi, The LaLiT New Delhi offers a total of 461 five star hotel rooms. The bedrooms are all well tailored to the needs of both a business traveler as well as a vacationer and accompanied by hotels modern amenities and elegant decor. Guests at our luxury hotels, have an option of choosing from a Deluxe Rooms, LaLiT Luxury Rooms and the suites. Serving cuisines from both the world of east and west, The LaLiT, hotels New Delhi offers four fine dining restaurants serving food to suit all types of palate. For those enjoying traditional Oriental food, The Woks serve authentic Oriental food while The Grill serves European food. And if guests want to taste food prepared in the traditional Indian way, we invite them to try our Indian cuisine at Baluchi while our multi-cuisine restaurant and Bar – 24/7 is the best place for guests who enjoy food while also interacting with chefs of the restaurant. At 24/7 guests have an option of choosing variety of food at the buffet or being selective through the elaborate a-la-carte menu. At The LaLiT, luxury hotel Delhi, guests can be at comfort both at work as well as leisure. Ideal for all types of events, The LaLiT New Delhi offers a total of six banquet hall. Guests can organize all types of events with us - from small top-notch corporate events to private party events and from big conference meeting to huge wedding ceremony. Enough to accommodate upto 800 people, hotels' banquet facilities are added advantage amongst all hotels in Delhi. So whether the event is corporate or if it is a planning a wedding at hotels, The LaLiT New Delhi hotels offers just the right kind of banquets and meeting space for the hotels in New Delhi. Other world class hotel facilities at this 5 star luxury hotels Delhi include 24 hour Business Centre, Hotels Concierge Desk, Foreign Exchange, Limousine Service, 24 hour In-room Dining, Laundry Service, Valet Car Parking, Shopping Arcade, Doctor on Call, Rejuve – The Spa and a well equipped Gymnasium so that the business traveler feels more productive and rejuvenated. At Connaught Place, the center of the city - is The LaLiT New Delhi - an 18 story edifice with easy access to the city’s commercial complexes, conference centers, shopping hubs and historic sights. Wonderful interiors, immaculate service and fine cuisine combine to make The LaiLiT New Delhi is an eventful address of the city. Amongst other five star hotels Delhi this luxury hotel is within close proximity to historical landmarks like India Gate, Jama Masjid and Red Fort. Located at the city center, The Lalit New Delhi is just 35 minute drive from the airport and is merely 5 minute from the railway station. The city is well connected through air and rail links apart from two of the national highways which connect New Delhi to all the major cities in the country. The Hotel is also 10 minute drive from the trade fair ground and merely 15 minute drive from several embassies. ... more less
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- Also Known As:
- The Lalit New Delhi Hotel New Delhi
- Lalit Hotel New Delhi
- Lalit New Delhi
- Hotel The Lalit Delhi
- Lalit Intercontinental Hotel
- Intercontinental Lalit Hotel
- The Lalit Hotel New Delhi
- Lalit Hotels Delhi
- Hotel The Lalit New Delhi
- Intercontinental Grand New Delhi