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“Very nice hotel in Delhi”
Review of Eros Hotel

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Eros Hotel
Ranked #26 of 777 Hotels in New Delhi
Certificate of Excellence
Reviewed 23 April 2014

The Eros hotel, former Hilton, is a very nice and enjoyable hotel. Nice swimmingpool; friendly people, big rooms and situated in a good place. This five star hotel is well protected and secured and a good place to stay.

  • Stayed: April 2014, travelled on business
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Thank Jan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErosNP, Manager at Eros Hotel, responded to this reviewResponded 28 April 2014

Dear Guest,

What a delightful review to read! Thank you for your generous feedback!

Indeed the hotel is strategically located to both leisure and commercial districts of Delhi/NCR, and a metro station just a few steps away adds to convenience in all possible ways.

Once again thanks for your compliments. The team enjoyed reading your review and we all look forward to welcoming you, should your return back to New Delhi.

Warm regards,

Arindam Chakraborty
Director -- Food and Beverage

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Reviewed 19 April 2014

The Eros is a second home for me. I have stayed there over 14 times and would never consider anywhere else. From the second you walk in it feels like family. The amenities are wonderful, the restaurants are amazing and the staff are amazing.

Every member of the staff is helpful, attentive and professional. Prerna and Roopa are excellent duty managers, beautiful ladies with exceptional attitudes. I love this place!

Stayed: April 2014, travelled on business
Thank davejlewis20011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErosNP, Manager at Eros Hotel, responded to this reviewResponded 22 April 2014

Dear Guest,

Thanks for sharing such a positive review of your experience at our hotel.

Our team endeavour to deliver a level of service that is customised to the needs of each of our guests, so your feedback here gives us pride for the work that we do and is also such an encouragement for all of us.

Prerna and Roopa are excited to hear about the compliments and thank you in return.

We look forward to welcoming you back to your home away from home soon!

Warm Regards,

Arindam Chakraborty
Director -- Food and Beverage

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Reviewed 17 April 2014

Our daughters wedding was hosted in the hotel ballroom , which was a lavish affaire because of the big and elegantly decorated ballroom area, with a open huge balcony for the vedi; banquet service was excellent; food deserves a special mention- as i have had an opportunity to sample food in many different five star properties(Excellent food); I have to mention the team who had put together our accomodation pakage- all guests had a good time and very accomodating housekeeping,and reservations staff.I personally wish to thank Mr. gaurav, Mr. girish from corporate sales, Miss aparna from banquet, Mr. Ravi from Sing Sahib; Lastly my appreciation shall be incomplete if i don`t mention CHEF RAGHUNANDAN who was the first person who interacted with us, on our first visit to the hotel and who impressed us so much so , that on the spot we decided that if all personel of the hotel were so warm we will have our daughters wedding in this hotel.It was because of him we held our function here, and he completely took over deciding our menu, coordinated and advised our other small functions and thanks to him we went away as satisfied as anybody could be. Thank you all . Sanjay Makhija

Room Tip: All rooms are good
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  • Stayed: April 2014, travelled with family
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Thank sanjay151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErosNP, Manager at Eros Hotel, responded to this reviewResponded 22 April 2014

Dear Guest,

Thank you for your kind compliments and appreciation! Marriage is indeed the most special occasion in any person's life and we are delighted to hear that we could make it even more special and perfect for your daughter and you.

Our F&B team is thrilled to hear that you really enjoyed their services and food alike. We constantly endeavour to deliver the highest standards of service to our guests and compliments such as yours motivate us to do even better and best.

We have recently launched new menus at Singh Sahib, Empress of China and Blooms. Our Chefs put their heads together to get the very best right off their shelves. It will be our pleasure to serve you rich new delicacies from our new menus.

Once again, Thank you for your generous compliments and best wishes for the newly weds from our entire staff. The team shall look forward to welcoming your here again.

Warm Regards,

Arindam Chakraborty
Director - Food and Beverage

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Reviewed 13 April 2014

As we arrived last April 3, 2014 in New Delhi and we had a reservation in Eros Hotel, Ms. Sachi is the one who accompanied us and entertain us very well. She was the assigned on the front desk that night, We ask if where is the restaurant and have something to eat for late dinner and she brings us at the Empress of China and the food are so good. We have a great time and enjoyed a lot while staying at the Eros Hotel. It is a great experience feels like we are at home during our stay especially Ms. Sachi are very responsive on our questions about places and restaurants because it is our first time in India. We would like to share the great experience on staying at the Eros Hotel. Thank you very much Ms. Sachi for taking care of us during our stay. From: Erick Pangilinan, Mrs. Rowena Uy, Mr. Ferdinand Uy.

  • Stayed: April 2014, travelled on business
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Thank Erick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErosNP, Manager at Eros Hotel, responded to this reviewResponded 22 April 2014

Dear Guest,

Thank you for sharing your recent experience at the Eros Hotel New Delhi. It is truly heartwarming to hear from our patrons. We endeavor to create memorable experiences for all of our guest and comments such as yours motivates us to continue doing so. Empress of China has special midnight buffet and we are delighted to hear that you could take advantage of it. Our team is thrilled to know that you enjoyed the food and also your over all stay at the hotel.

Ms Sachi is indeed a valued team member of Eros Hotel New Delhi and we are truly proud to have her. She was indeed happy to hear that she could entertain you so well and make you feel at home here in Delhi.

We already look forward to welcoming you here again, whenever your travels bring you to Delhi again!

Warm regards,

Arindam Chakraborty
Director -- Food and Beverage

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Reviewed 9 April 2014

Delhi is not for the light-hearted! Neither is much of India. It was nice to return to the comfort of the Eros Hotel in New Delhi after exploring the city. Service is excellent, food is fine, rooms are quiet. Would return anytime!

Room Tip: Ask for a non-smoking room and make sure there is no smell of smoke before settling in.
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  • Stayed: March 2014, travelled with friends
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1  Thank JGG2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErosNP, Manager at Eros Hotel, responded to this reviewResponded 22 April 2014

Dear Guest,

Thank you for taking out time to write us a review. It was indeed a pleasure to host you here at the Eros Hotel New Delhi. We are glad to hear that we could make your stay in Delhi comfortable.
We constantly endeavour to ensure the best standards of service for our guests and we are thrilled to learn that we have scored well on all parameters. Our team is happy to hear that you found our service excellent!

We look forward to your next visit, should your travels bring you to New Delhi.

With Regards,

Arindam Chakraborty
Director - Food and Beverage

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Reviewed 7 April 2014 via mobile

Visited The Chinese food restaurant Empress of China on for dinner and exprienced the finest of Hospitality and excellent choice of Menu.
The ordered quantities were generous helpings and food was so authentic yet suitable to our Indian Taste.
The tea was offered with the compliments of the restaurant and that too multiple servings. Overall experience was a great one and would love to repeat my visit for express Lunch which i was told is a super deal and absolute value for money.
Happy to share this post, with you all.
Puneet Kampani

  • Stayed: February 2014
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2  Thank kampanis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErosNP, Manager at Eros Hotel, responded to this reviewResponded 17 April 2014

Dear Guest,

Thank you posting your recent experience at the hotel, it is truly heart warming to hear from our happy patrons.

We put in our best to deliver the right experience and we are glad that you enjoyed the food and the services. To add here we have also introduced an express meal 'Sahib Lunches" at our signature restaurant Singh Sahib with the intention to give our guests home-style cooked dishes, quality quick service, healthy and flavorful options. This one too is a value deal.

Once again thank you for your generous compliments and the team shall look forward to welcoming you back.

Warm Regards,

Arindam Chakraborty
Director -- Food and Beverage

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Reviewed 5 April 2014

We spent three nights here. The hotel does show it's age but in a classic way. Older but high quality fixtures. Water pressure was great, hot water abundant. The entire hotel was spotless. The indoor/outdoor restaurant had the best selection and quality of food we encourage tree do our trip. Both Indian and continental dishes. Even smoked salmon as breakfast! The hotel staff were very helpful getting us connected to people we were visiting before our tour began. You pay for wifi but the connection was good. There were off site restaurants (including McDonalds, Starbucks, KFC) close by. If you are staying here you will be pleased.

Stayed: March 2014, travelled as a couple
3  Thank gilladj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErosNP, Manager at Eros Hotel, responded to this reviewResponded 8 April 2014

Dear Guest,

Pleasure was ours to be at your service, thank you very much for your compliments.

The team enjoyed reading your comments and we are already looking forward to welcoming you to the Eros Hotel, should your travel bring you to New Delhi.

Warm Regards,

Sanjay Keswani
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Eros Hotel

Address: American Plaza, New Delhi 110019, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in New Delhi
#21 Luxury Hotel in New Delhi
#40 Business Hotel in New Delhi
Price Range: £71 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eros Hotel 5*
Number of rooms: 218
Official Description (provided by the hotel):
Eros Hotel New Delhi Nehru Place is perfectly placed for both the business and leisure traveler, with a prime location at the center of the city's business and commercial districts. With over 100 international business houses located in the immediate vicinity, we offer our corporate guests the convenience of having most of your business needs at our doorstep. ... more   less 
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Also Known As:
Intercontinental New Delhi
Intercontinental Hotel New Delhi
New Delhi Intercontinental
Hotel Intercontinental
Nehru Place Intercontinental
InterContinental Nehru Place

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