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Sheraton New Delhi
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Reviews (1,868)
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1,148
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1,622 - 1,627 of 1,868 reviews
Reviewed 4 February 2012

Pros - Location walking distance to large shopping centres, 40 min from the airport, good selection at breakfast however pastries were not fresh, bedding was very comfortable

Cons - Wifi is a RIP OFF, about 20euro an hour! (there is a business centre where you ca use the internet for half an hour for free but in this day and age, I think free wifi is expected especially in a 5 star hotel), not enough english tv channels, therefore value for money was scored down.

  • Stayed: January 2012, travelled as a couple
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1  Thank iloveholidays4eva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this reviewResponded 9 February 2012

Dear Guest,
thank you for your feedback on the quality of pastries. We assure you that stringent measures are in place to ensure no food items are served beyond their expiry period.
Yours sincerely,
Benita Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2012

This hotel has luxury enterance, restorants, rooms, And helpful staff. The rooms are large and full of luxury, but for my room there was no view from the window except a lage ugly building, i dont know what about view from other rooms. The breakfast buffet is very good and its viewing the nice natural swimming pool. The management was very generous and accept our late check out at 6PM, without exra charges. The hotel is away from city center but with our rented car with driver this was not annoying. We had dinner at the more than fantastic indian restorant of the hotel, the food was great, the decoration luxurious and the staf was fantastic, and the price was reasnable.

Room Tip: Look for an executive room with view if this is available
  • Stayed: January 2012, travelled with friends
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Thank SamehLabib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this reviewResponded 20 March 2012

Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2012

We had an amazing stay here for two nights. We had high expectations and the hotel lived up to them - the rooms were perfect, staff were friendly and helpful and the food was excellent. Definitely would recommend it if you want to get away from the hubbub of Delhi.

  • Stayed: January 2012, travelled as a couple
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Thank Edward H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this reviewResponded 2 February 2012

Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2012

Planned a 1 night stay here as I had to shop in nearby malls for a couple of days. The start wasn't good - The room we were allocated kept getting drilling noise. After repeated requests, the room was changed. The new room wasn't prepared for 2 occupants - We had to again call the reception and get all the amenities.

After this, the stay was smooth. We had a good sleep. Amazing south Indian food in breakfast and dinner. Their specialty restaurant for south Indian food is probably among the best in Delhi.

The service quality was somewhat lethargic - Probably not what you expect from an ITC / SPG hotel !!!

  • Stayed: December 2011, travelled as a couple
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1  Thank Parijat_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this reviewResponded 9 February 2012

Dear Guest,
Thank you for your constructive feedback. I assure you that you will note the difference on your next visit.
Yours sincerely,
Benita Sharma
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2012

Pan Asian and Dakshin are easily the gems of this beautiful property located in South Delhi.
The staff is warm and welcoming and go the extra mile to ensure one's comfort.
I stayed only 2 nights but will definitely visit again to ensure I can soak up more of the lovely ambience at the Sheraton!

Room Tip: The rooms facing the pool a better option - have a nicer view and are far removed from the hustle and bustle of the mall that adjoins the hotel property
  • Stayed: December 2011, travelled with friends
    • Value
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Thank Nikhil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenitaNewDelhi, Manager at Sheraton New Delhi, responded to this reviewResponded 2 February 2012

Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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