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“Jay Moodley "Amazing Hotel and Staff"”
Review of Sheraton New Delhi

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Sheraton New Delhi
Ranked #15 of 777 Hotels in New Delhi
Certificate of Excellence
Reviewed 3 June 2014

The service we received from this hotel was excellent! The rooms were very clean and neat. It was located close to all services we needed. The hotel staff was very friendly and attentive, especially Farana, Shalini and Poonam. Compliments for the exceptional breakfast.

  • Stayed: May 2014, travelled with friends
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Thank JayMoodley02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenitaSharma, General Manager at Sheraton New Delhi, responded to this reviewResponded 6 June 2014

Dear Guest,
I would like to take this opportunity to thank you for your feedback. We are delighted to know that you had an outstanding experience at the hotel. We hope that WelcomHotel Sheraton New Delhi remains your preferred hotel and look forward to your next visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,091 - 1,097 of 1,750 reviews

Reviewed 1 June 2014

Really great service, very friendly and efficient staff n food is best. I really want to mention their service again. It was very good. I really recommend this to all my friends and family. It has become our family get together hang out now.

  • Stayed: May 2014, travelled with family
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Thank vdatta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenitaSharma, General Manager at Sheraton New Delhi, responded to this reviewResponded 3 June 2014

Dear Guest,
I would like to take this opportunity to thank you for your feedback. We are delighted to know that you had an outstanding experience at the hotel. We hope that WelcomHotel Sheraton New Delhi remains your preferred hotel and look forward to your next visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

I had the unfortunate experience of having to rushed to hospital during my recent stay but the hotel staff could not have been more helpful or concerned for my well-being. Special mention needs to go to Rajesh, Virendra and Kamal-what a team. There can not be a better bunch of guys at any hotel anywhere.
Having said this I do have to say I have stayed at the Taj group of hotels in India and they are better. The buildings are better designed and the food is just as good but not at such stupid prices-guys you cannot charge London prices for food that is not up to London standards. I mean £17.00 for a curry in India when you could buy the same thing {better cooked } just down the road for £4.00.

  • Stayed: May 2014, travelled on business
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Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

Staying in this hotel is a MUST for those planning to visit Delhi,if you're looking for a cozy hotel with beyond 5 star service & exceptional breakfast.Compliments to the chefs.These guys take service & cuisine to another level ! The hotel is nicely situated with many good malls around. The rooms are well decorated and clean. The staff member Shalini was extremely helpful, professional, and simply always offering help - many of the 5 Star hotels I have stayed in can learn from her! Special thanks to Shalini! We Will be back defnitely!

  • Stayed: April 2014, travelled with family
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Thank KaysonN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenitaSharma, General Manager at Sheraton New Delhi, responded to this reviewResponded 3 June 2014

Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is our endeavor to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience. Thank you once again for your recognition and we look forward your continued visits.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

Always such a pleasure to stay at this hotel where the staff can't do enough for you. Special shout out to the fab concierges Kamal and Virendra who will do their utmost to help with whatever you require.

Stayed: April 2014, travelled on business
Thank Emma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenitaSharma, General Manager at Sheraton New Delhi, responded to this reviewResponded 3 June 2014

Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Such a treat!!! The grounds and the rooms were extraordinary but the staff makes this hotel exceptional! The pool, the spa, the workout room, the beds, the food... all top notch! We are so thrilled we stayed at this hotel for our week long stay and we will definitely stay with this group if we return! Bravo Sheraton Saket!!

  • Stayed: May 2014, travelled as a couple
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1  Thank lramos090911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenitaSharma, General Manager at Sheraton New Delhi, responded to this reviewResponded 30 May 2014

Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We look forward to welcoming you back.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

We stayed in the Sheraton for three weeks and it was truly like a home away from home. The staff across all areas were warm, attentive, welcoming and courteous. I cannot single out one area as all the staff made us feel welcome and went out of their way to assist us with any requirement no matter how big or small. Our room was always cool and clean and our bottled water supply always plentiful. The Gym and Pool area were very clean and well maintained. The food in the Bayview Restaurant and in-room dining was consistently good and delicious, with the buffet breakfast always the dining highlight of our day. We cannot praise the staff enough for their amazing service and for making our stay so pleasurable. It is with great fondness that we shall remember our stay at the Sheraton and hope to return when in India again.

  • Stayed: April 2014, travelled with family
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Thank mabrumale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenitaSharma, General Manager at Sheraton New Delhi, responded to this reviewResponded 30 May 2014

Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments. It is encouragement like this that helps us to strive for greater heights. We look forward to your future visits with us.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton New Delhi

Address: | District Centre, Saket, New Delhi 110017, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
Price Range: £102 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton Delhi
Hotel Sheraton Delhi
Maurya Sheraton New Delhi
Sheraton Maurya New Delhi
Sheraton Delhi
Sheraton Maurya Delhi

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