I have stayed at the Imperial for over the past 10 years during my visits to Delhi. The standard and quality of service is by far one of the best I have ever experienced in any hotel around the world. I have also stayed at the Oberoi and Taj in Delhi, and while those are both excellent hotels as well, the Imperial surpasses them by far, by giving you an intimate, boutique hotel setting with personable service, combined with all the facilities of a business hotel.
To give you some examples:
Front desk staff are extremely helpful and generous; I arrived on my birthday to find a room upgrade and a birthday cake in my room!
The business centre is open 24 hours, which is great for business travellers. The staff are extremely knowledgeable and helpful; I had to have a document printed urgently - I just sent it to them by email and they delivered it to my room.
The restaurant service is attentive and the food is excellent and fresh. I have a nut allergy, and it seemed this was communicated to all of them, as every time I ordered any food or room service, the waiters would always confirm that there were no nuts, which saved me the hassle of having to tell them every time. The room service staff are extremely efficient, as well as lovely people.
The hotel itself is like a museum of amazing art and prints; I often wander the hallways just looking at all the beautiful historical paintings and prints of India that it houses. The building is also a beautiful piece of art deco architecture.
The one thing that I always found missing at the Imperial has now been rectified, which is the opening of the Spa. The architecture of the Spa, the decor, the staff, the treatments all surpassed my expectations. It is by far one of the best spas I have ever been to.
For female business travellers like myself, the Imperial also opened a wing which is just for women. At first, I didn't think much of the idea when I read about it, but having stayed in this wing, I can confirm, that it really is a thoughtful idea - only female staff serve you (which is great when you have to work late in your pyjamas), there are extra amenities which are lovely, and there is a security camera outside your door where you can monitor who is there. Even though the entire hotel is very safe, there is an added sense of security being a woman and staying on this floor.
Of course, all of this doesn't come without a price. The Imperial is expensive, but it is no more than the other 5 star hotels in Delhi. And what you get for that price, I can confirm, is much more on all fronts.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Odigeo, TripOnline SA, Ebookers and Cancelon so you can book your The Imperial Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Imperial Hotel New Delhi
- Imperial New Delhi
- Imperial Hotel Delhi
- The Imperial Hotel Delhi
- Hotel Imperial
- The Imperial New Delhi
- Grand Imperial Hotel
- The Imperial Palace Hotel