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“The best!”
5 of 5 bubbles Review of The Imperial Hotel

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The Imperial Hotel
Ranked #9 of 707 Hotels in New Delhi
Certificate of Excellence
Bemtota
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“The best!”
Reviewed 2 December 2013

It is one of the best hotels I was living. First of all, very friendly staff, nice breakfast in patio and richly surrounding with big ammount of pictures and ornamentation. Thanks to that, you can feel like in Palace. Apartement was also the best with the nice view. This hotel is not very cheap, but the it is worthly the price.
I really advice you to spend a few days in this hotel.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aldona D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VWanchoo, Sr. Exec. VP & General Manager at The Imperial Hotel, responded to this review, 10 December 2013
Dear Guest,
Thank you for taking time out to write about your wonderful experience at The Imperial.
It’s extremely satisfying to note that you had a memorable stay with us and we are grateful for your kind acknowledgement of the same. I'm glad to note that you enjoyed the rich surroundings and friendliness of the staff. Your positive comments are a great motivation for the team.
We value your patronage and look forward to welcoming you back home soon.
Thank you
Vijay Wanchoo
Sr. Exec. Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,834 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (484)
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English first
Oxted, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2013

This is a very beautiful, very grand hotel. However, petty though it may sound, it irritated us immensely that we had to not only pay extra for access to the internet, but that the login process was so user friendless. At 150 rupees for 30 minutes, it was bad enough, but every time I tried to log in I had to re-do it several times before it accepted my details. I really think a hotel of this sophistication can do better. In modern times, access to emails and ability to check-in flights etc should be a given, particularly in a hotel of this calibre. We also felt that some of the staff had hands out for tips before they had actually offered a service.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PML174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VWanchoo, Sr. EVP & GM at The Imperial Hotel, responded to this review, 6 December 2013
Dear Guest,
Thank you for your wonderful feedback about The Imperial. I am pleased to inform you that we are introducing free wifi from next week itself, which has resulted based on feedback from patrons like you. We believe in offering a wonderful experience to all our guests and do not wish to inconvenience them in any manner. Hence, feedback, such as yours, is effectively used to improve our standards of service and enhance the Imperial experience.
We thank you for your patronage and look forward to welcoming you back home.
Best regards,
Vijay Wanchoo
Sr. Executive Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Murren, Switzerland
Level Contributor
187 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 30 November 2013

this is a delightful hotel, the staff, rooms and facilities all excellent. the grounds are splendid and whilst we only had breakfast we enjoyed it enormously. acess to the hotel is through a building site and the roads in delhi seemed to be under repair or maybe thats what they are always like. never quite knew were i was in relation to the rest of delhi. would go back without hesitation.

  • Stayed October 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weemacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 November 2013

Wonderful hotel, great service and enjoyed our stay thoroughly.
Pool was vast, gym area lovely and good bars and restraunts.
Highlight was the beautiful breakfast but only complaint was having to pay for wifi!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hezzaa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VWanchoo, Sr. EVP & GM at The Imperial Hotel, responded to this review, 6 December 2013
Dear Guest,
Thank you for your encouraging feedback. I am pleased to inform you that we are introducing free wifi from next week itself, which has resulted based on feedback from patrons like you. We thank you for your patronage and look forward to welcoming you back home.
Best regards,
Vijay Wanchoo
Sr. Executive Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 November 2013

Good hotel but to have semi functioning wifi and still charge no good and wonder why in spite of reviews no change? Other small things indicate that mgn
more short than long term and few employees really interested in guests but rather tipping.not 5 stars! Pool very noisy! Much exist better in Delhi

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cg D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VWanchoo, Sr. EVP & GM at The Imperial Hotel, responded to this review, 6 December 2013
Dear Guest,
I am pleased to inform you that we are introducing free wifi from next week itself, which has resulted based on feedback from patrons like you. Regarding the tipping, we have a centralized tipping policy and there’s absolutely no mandate on tipping at all. We usually receive fabulous feedback on the calmness of the pool area. But I do regret to note that you felt otherwise, and apologize for the inconvenience.
We look forward to welcoming you back.
Best regards,
Vijay Wanchoo
Sr. Executive Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bussum, The Netherlands
Level Contributor
172 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 November 2013

When coming back to Delhi you make yourself a promise: Next time I will stay in the Imperial to indulge India and part of its heritage. So we stayed in the Imperial and enjoyed every second of it.
Rooms, restaurants, swimming pool, Spa, Fitness, Massage were all superb. Breakfast is a special treat as you can only dream of.
The famous 1911 bar is a must! Do order the double GT.
Unfortunately the white Rum was finished for two days....and that in a 5 star hotel? Come on guys, that should not have happened!!

Room Tip: All rooms are splendid! All restaurants the best in town.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Efwee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VWanchoo, Sr. EVP & GM at The Imperial Hotel, responded to this review, 6 December 2013
Dear Guest,

It is extremely encouraging to see your wonderful feedback about The Imperial and its various facilities. I regret to note that you were inconvenienced due to non availability of white rum in the hotel. Unfortunately the same was not in stock with any of our listed vendors, I assure you that this was a rare situation which has not ever happened and we shall make sure that such inconvenience is not encountered by our guests. Thank you for your patronage.

We look forward to welcoming you back soon.

Best regards,

Vijay Wanchoo
Sr. Executive Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marlborough
Level Contributor
244 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 26 November 2013

The Imperial is one of India's and the world's great hotels. We cannot afford to stay here, but equally cannot resist dropping in for a drink. Grand bars, great service, glamorous guests....what more could one want to start a great night out in Delhi.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Arnoldbakers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Imperial Hotel

Property: The Imperial Hotel
Address: 1 Janpath, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in New Delhi
#7 Romantic Hotel in New Delhi
#7 Luxury Hotel in New Delhi
#8 Business Hotel in New Delhi
#12 Family Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Imperial Hotel 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Imperial Hotel New Delhi
Imperial New Delhi
Imperial Hotel Delhi
The Imperial Hotel Delhi
Grand Imperial Hotel
Hotel Imperial
The Imperial Palace Hotel
The Imperial New Delhi

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