So many of our friends have raved about The Imperial Hotel in New Delhi ,that we just HAD to include it on our three and a half week grand tour of India this month, and I must say I had mixed feelings about our stay
.After so many glorious arrivals, of rose petals, blessings,and fresh squeezed juices (including at the JW Marriot at the New Delhi Airport) our arrival went unnoticed.
After we checked into our small, standard double room (everywhere else in India we had the finest accommodations, so I am not sure why this was so ordinary, with rumpled drapes and claustrophobic space.. as my travel agent had booked a premium room)
We walked in exhausted, and I was struck by the overpowering smell of bug repellent,although slightly disguised as Jasmine oil…. I found the diffuser next to my bed and actually stuck my finger in it to make sure it wasn't just an aromatic oil… it wasn't! I then went into the bathroom ran a deep tub and looked up to see a big black ring of mold circling the tub (granted someone wouldn't have noticed this ,just cleaning it … you had to get IN the tub) along with a stray hair or two…. okay ..fine… the good news is, I picked up the phone and complained and within minutes three men were airing out my room, removing the bug repellent and recaulking the Tub!!!
Kudos to the great service!!!!
Unlike the previous reviewer, however , no attempt was made to upgrade our room, and frankly we were too tired to even think about that. So the rest of the two night visit went fairly smoothly, other than complete and utter chaos trying to book a spa session (system was down) or to call the front desk from our room (phone was dead)… Under the category of "things are actually getting funny!" I opened the minibar to discover someone had taken a swig out of one of the bottles of vodka and replaced it on the shelf. Reporting that little moment involved a beautiful dressed Sikh "inspector" who came with a large magnifying glass to examine the evidence. Back to the lobby, I realized the diffusers that theoretically smell like Jasmine to some , bug repellant to others ,are every ten or fifteen feet over the entire hotel…. thinking about this smell overkill, I went and sat by the gorgeous ,huge pool to take a great swim in the warm water and sitting by the edge, ordering my lunch was struck by the noxious odors wafting over the fence (see previous reviewers similar comment)…. hence probably the impulse to fill the hotel with diffusers.
Overall, I am still glad I stayed at The Imperial, certainly anyone who is "anyone" still stays there,as evidenced by the Chanel suits at breakfast and the glamorous people I sighted at the delicious dinner we had at "Spice" (the in house thai restaurant). However , when we wandered into the bar/casual restaurant , my nose once more kicked into overdrive with the mold smell this time, and my husband proclaimed it "creepy"….. so over all a mixed review… I mean it is the "Grande Dame "of New Delhi hotels, so you probably need to stay there at least once, but for these two tired travelers at the end of three and a half weeks of FABULOUS Indian palaces and exceptional properties, we found it disappointing.
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- Also Known As:
- Imperial Hotel New Delhi
- Imperial New Delhi
- Imperial Hotel Delhi
- The Imperial Hotel Delhi
- Grand Imperial Hotel
- Hotel Imperial
- The Imperial Palace Hotel
- The Imperial New Delhi