We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Value for every penny spent”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
ITC Maurya, New Delhi
Ranked #14 of 716 Hotels in New Delhi
Mumbai (Bombay), India
Level 5 Contributor
76 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Value for every penny spent”
Reviewed 12 February 2014

No matter how many times I stay at this hotel, there is no way i can stop myself from writing a compliment for them.

Right from the service of the hotel staff, the food, the ambience, the restaurants, the decor of the room, everything is perfect and this is the ultimate in luxury according to me.

If you have the money and want to enjoy your vacation in style, do not hesitate a moment further.

Room Tip: All as good. Am sure the suite would be better.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naveen13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 20 February 2014
Dear Guest,

Thank you so much for your wonderful feedback for ITC Maurya.
We are truly delighted and grateful to hear your appreciation for our staff, restaurants and ambiance, and to know that you enjoy the memorable experience that we endeavor to provide at our hotel.

We are pleased to have loyal guests such as yourself, and look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,543 reviews from our community

Traveller rating
    1,719
    548
    166
    55
    55
See reviews for
382
387
193
1,294
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (543)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New Delhi, India
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 February 2014

I was on a visit to the hotel for only 1 day. Awesome food , nice service. Fast and nice valet parking. everything was just perfect. Recommended for anyone who visits Delhi. Full marks for everything.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ria27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 20 February 2014
Dear Guest,

Thank you for your delightful review for ITC Maurya.
We are pleased to know that you enjoyed the warm and comfortable experience that we endeavor to offer at our hotel. and are grateful that you would like to recommend us to others.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chicago
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 11 February 2014

Had booking for this hotel for 5 nights in Jan.
After we arrived, we were happily greeted by door staff and ushered to private checking for ITC one category booking.
Good that I asked to be able to see the room before checking in. The room was not at all upto the expectations. Cheap hardwood floors ( I do not think they were actual hardwood, it felt more like leminated ) failed to impress us. The lobby is good ( I wouldn't say it is out the world though ), "good" stops right here.
As soon as you exit the elevator, you see that floors are out dated. Even the new sections that they showed us were far from looking new.
The managers ( Anand and Neelam ) did try to do the best to show us various options for different kinds of rooms, but none was able to take our breath away. After spending about 2 hours, we decided that there was no hope and asked if we could try other area hotels. Both managers agreed to let us out without any panelty or any charge and cancel our reservation.
We were so glad as we got out of there and tried near by Leela Palace...real outstanding and " out of the world " kind of facility. Saperate review is written for that.
The most disappointment came after I checked my credit cards. 3 various charges for about $340!....Here we go, started email corrospondence with billing department and got all credits back! It took 2 weeks and quite a bit persistance to get that money back though.

No way, will never consider ITC Maurya or any other ITC properties anymore.
Will stick will standards of Leela and Taj.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chicago072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 20 February 2014
Dear Guest,

Thank you for sharing your valuable feedback for ITC Maurya.
We are concerned to hear about the disappointment expressed for your experience at our hotel, and to know that the accommodation was not upto your expectations.

We have noted some of your important insights and will try to address them as best as possible. We do hope you choose to stay with us again and look forward to welcoming you back.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kochi (Cochin), India
Level 6 Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 11 February 2014

I was hear almost 9 years back.
Great Ambiance, and excellent staff
Food was absolutely great. The room was well done and is certainly a home away from home.
The staff was very courteous, and friendly.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VinodPonoth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 20 February 2014
Dear Guest,

Thank you for your delightful comments for the ambiance, staff and services at ITC Maurya. At our hotel, we strive to offer a warm and memorable experience to our guests, and we are pleased to know that we were successful in our endeavors.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brea, California
Level 6 Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 February 2014

We only stayed at the hotel for one night. The hotel room was very comfortable and clean. The buffet breakfast is a mix of Indian and Western food. The location of the hotel is quiet and nice because you are surrounded by embassies of different countries. Security is tight as with any high end hotels in India. I recommend staying here.

Room Tip: Any room is great.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EvelinM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 20 February 2014
Dear Guest,

Thank you for your delightful feedback for ITC Maurya.
We are pleased to hear your appreciation for our hotel location and accommodation, and that you enjoyed staying with us.

We are grateful that you would like to recommend our hotel to others, and look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level 6 Contributor
102 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 9 February 2014

a hotel so well located in the heart of the capital with good ambiance as you enter the main gate, you get the feel of being at home away from home. A well dressed attendent opens the door of your car and greets you in impeccable English.

Room Tip: rooms located facing the road are a Little disturbing
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank venu21277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 11 February 2014
Dear Guest,

Thank you for your delightful comments for ITC Maurya.

We are glad to hear that you enjoyed the indigenous experience that we offer our hotel through warm ambiance and service, and look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
120 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 8 February 2014 via mobile

This is a perfectly ok hotel, good facilities and a good selection of restaurants. However, my experience didn't live up to its reputation, price or 5* billing. Check in was chaotic, with up to six staff behind the counter managing, through some hard to fathom system, to serve one person at a time. The first person I spoke to didn't seem to have my booking. The second person found it but explained that there were only smoking rooms available, nothing else was at all possible. Apparently these were 'recently refreshed' so, despite my protestations about this not really being on, I was ushered to the room (incidentally, any discount was out of the question). When I got to the room it actually stank of smoke (what to expect from a hotel owned by Indian Tobacco Corporation?) to the extent that I started to feel nauseous within a few minutes. Resolved to fight on, I complained a second time and was rehoused pretty quickly, in a very nice, smoke free, room by the duty manager. Quite why that couldn't have been done the first time, I don't know...

Stayed January 2014, travelled on business
Helpful?
Thank Tpw101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 11 February 2014
Dear Guest,

Thank you for your valuable review for ITC Maurya. We have noted your important feedback and are concerned to know that your stay with us was not reflective of the quality experience that we endevaor to offer.

While we apologise for the reported incovenience, we request you to consider this as an aberration to the quality standards which we work towards at all times, and are capable of delivering.

We do hope you choose to stay with us again and look forward to the pleasure of welcoming you back.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Delhi hotels
1.5 mi away
The Leela Palace New Delhi
The Leela Palace New Delhi
#1 of 716 in New Delhi
2,799 reviews
0.2 mi away
Taj Palace Hotel
Taj Palace Hotel
#6 of 716 in New Delhi
2,746 reviews
3.1 mi away
Le Meridien New Delhi
Le Meridien New Delhi
#17 of 716 in New Delhi
2,728 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
The Imperial Hotel
The Imperial Hotel
#10 of 716 in New Delhi
2,910 reviews
3.2 mi away
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
#30 of 716 in New Delhi
2,698 reviews
3.1 mi away
Taj Mahal Hotel
Taj Mahal Hotel
#9 of 716 in New Delhi
2,039 reviews
Show Prices
Show Prices
Show Prices

Been to ITC Maurya, New Delhi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ITC Maurya, New Delhi

Property: ITC Maurya, New Delhi
Address: Sardar Patel Marg, New Delhi 110021, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in New Delhi
#10 Spa Hotel in New Delhi
#10 Family Hotel in New Delhi
#10 Business Hotel in New Delhi
#12 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 438
Official Description (provided by the hotel):
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 438 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Expedia, Booking.com, Hotels.com, Starwood APAC, Ebookers, Agoda, Priceline, Southall Travel, Ctrip TA, TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your ITC Maurya, New Delhi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Maurya Delhi
Itc Mourya Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing