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“excellent..!!”

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ITC Maurya, New Delhi
Ranked #14 of 715 Hotels in New Delhi
Reviewed 15 May 2014

travelling wid crew of severalnationalities n staying here , making them experiencethe indian hospitality n culture through the people of Maurya , is quite an elated feeling of belonging here...such warmth offered at evry step ( be it front desk , housekeeping ..... etc)
West view as suggested by the executive , Gurbani , for dinner was such an apt place to enjoy in this rainy weather. She suggested several other restros of the hotel too , but was a gud decision to abide by her liking ! thanks a tonn!! hope to be bk soon to try the other restaurants n b pampered.

  • Stayed: May 2014, travelled on business
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Thank Prerna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 21 May 2014

Dear Guest,

We are truly delighted to read your wonderful compliments for the warm service that we endeavor to offer at our hotel.

It is also a pleasure to know that you chose to dine at Wesst View on the recommendation of our service associate, and enjoyed your meal there.

We look forward to the pleasure of welcoming you back soon.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

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1,427 - 1,433 of 2,641 reviews

Reviewed 14 May 2014

We were due to stay at the ITC for 3 nights but ended up leaving after 2. Our first room which was unrefurbished was to a 3* standard - walls peeling with paint, no view, curtains covering plain walls instead of windows and tiny. I was travelling with my mother and asked for a different room. The staff were very very accommodating and moved our room. Service was very good. The lobby gets quite busy and the concierge who was excellent, is continually busy. The pool is very old school - needs refurbishing. Half the room have undergone a transformation so ask for one of those..... its a classic scenario of being allocated the worst rooms by default unless you ask for something different. The indian restaurant Bukhara is excellent but be sure to book. I wouldn't stay here again.

  • Stayed: April 2014, travelled with family
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Thank Nadia2671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 16 May 2014

Dear Guest,

Thank you for sharing your valuable review. Whilw we are happy to read your appreciation for our staff and particularly Bukhara, we are concerned to hear about the disappointment expressed for your overall stay with us.

We have noted your important inisights regarding the room refurbishment and will look into the same. While we apologise for the inconvenince caused, may we request you to kindlly share your contact details with us so we can get in touch with you.

We do hope you choose to stay with us again and look forward to welcoming you back,
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

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Reviewed 13 May 2014

We had a wonderful experience at pavillion coffee shop because of Mr. Kawaljit Singh who's always been polite, kind and happy to help out people. He's been quite informative about the menu available. if there is need of special food, Kawaljit Singh is there to help you out and get organized food according to your specific requirement. once i had stomach infection. i wanted to have khichri. Kawaljit Singh got khichri made for me without any wrinkle on his face. i pay my high regards to Kawaljit Singh.

  • Stayed: May 2014, travelled as a couple
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Thank ospahwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 16 May 2014

Dear Guest,

Thank you for your wonderful comments particularly for The Pavilion at ITC Maurya. We have shared your special compliments with our service associates, who are equally delighted and grateful for the same.

We all look forward to the pleasure of welcoming you back soon.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

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Reviewed 13 May 2014

Excellent from all the points of view. Very convenient location, very kind personell, standard rooms are not very large but with all the needed confort. Excellent multicultural cousine. Amazing hall. Nice fitness and massage services. In some occasions over the year ITC proposes very good special prices!

Stayed: December 2013, travelled with family
Thank Carltasso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 16 May 2014

Dear Guest,

Thank you so much for appreciating ITC Maurya as the best in the world. We are truly delighted and grateful for your wonderful comments, and your appreciation for our services and restarants.

We look forward to the pleasure of welcoming you back soon.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

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Reviewed 11 May 2014

It really has been an experience out of the ordinary to stay at itc maurya New Delhi. The level of hospitality has been extra ordinary the level of service has been great. Out of all the things the staff of the hotel is well trained and exceptionally warm not to forget Aditya sharma one fo the butlers he was great. Thanks to all the staff in the hotel to make my stay a memorable one.

  • Stayed: May 2014, travelled with family
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Thank adityasurpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 16 May 2014

Dear Guest,

Thank you for sharing your wonderful review for ITC Maurya. It is a delight to know that you enjoyed the comfortable & memorble experience that we strive to offer here through our warm accommodation and service.

We all look forward to the pleasure of welcoming you back soon.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

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Reviewed 8 May 2014

Well, it was a fun time at ITC Maurya , New Delhi we enjoyed our stay and dining ...the rooms are amazing and the food as luscious as can be..of course an ITC brand...every thing perfect ....be it a start up with a welcome greeting by Ms. Gurbani from the guest relations ....as sweet and chirpy that could be. Thank you Gurbani , for your kind hospitality ...it made our day...and we wish to see you again and again.... Thank you ITC for such trained professionals... and the ambience ..the gallery walk..its all amazing... well done cheers...

With best regards,

Gaganpreet

  • Stayed: May 2014, travelled with family
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Thank Gaganpreetanand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 12 May 2014

Dear Guest,

Thank you for sharing your delightful review for ITC Maurya. It is a pleasure to know that you enjoyed the comfortable experience that we offer here through our warm service and accommodation.

We look forward to the pleasure of having you stay with us again.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

Big and grand and it delivers on service and facilities. I was generously upgraded as the room I was first assigned had a strange chemical smell. The upgrade was to a newer room in the executive section. A very pleasant room, nice bathroom with a rainwater shower. Special thanks to Aprayita, the Guest Relation Executive who helped me with the upgrade and overall check-in.

Of a hotel this size I judge it by the quality of the breakfast and the facilities and the ITC Maurya did not disappoint. The breakfast was excellent with many choices, sweet and savoury. The gym was pretty good, a little bit crammed but still enough choice. The Spa offers a sauna, steam room and jacuzzi. The pool area looked very nice, though I did not have time to use it.

There was also plenty of choice for dinning.

I will look at staying at more ITC's if I return to India.

Stayed: May 2014, travelled solo
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 12 May 2014

Dear Guest,

Thank you for your delightful feedback about ITC Maurya.
It is a pleasure to know that you enjoyed the comfortable experience that we offer here through our warm service, accommodation & choice of restaurants.

We look forward to the pleasure of welcoming you back on your next visit to New Delhi.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Maurya, New Delhi

Address: Sardar Patel Marg, New Delhi 110021, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in New Delhi
#10 Business Hotel in New Delhi
#10 Family Hotel in New Delhi
#10 Spa Hotel in New Delhi
#12 Luxury Hotel in New Delhi
Price Range: £177 - £316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 438
Official Description (provided by the hotel):
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 438 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more. ... more   less 
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Mourya Delhi
Itc Maurya Delhi

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