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“The Pavilion - ITC Maurya” 5 of 5 bubbles
Review of ITC Maurya, New Delhi

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ITC Maurya, New Delhi
Ranked #11 of 706 Hotels in New Delhi
Certificate of Excellence
Ahmedabad, India
2 reviews
“The Pavilion - ITC Maurya”
5 of 5 bubbles Reviewed 12 June 2014

I am a regular visitor to ITC Maurya since many years. During my stay at the hotel, I found service, quality, cleanliness etc. excellent. Rooms are so beautiful and one can have the feelings at home. Behaviour of the staf is also excellent.

Room Tip: Everything found fine.
See more room tips
  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dndpower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 19 June 2014
Dear Guest,

It is a delight to hear from loyal guests such as yourselves, and to know that we make you feel at 'home'. Thank you for sharing your wonderful appreciation for our warm service and accommodation.

We look forward to the pleasure of welcoming you back soon at our hotel.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,381 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (516)
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English first
Chandigarh, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

We went to Maurya for my b'day celebration along with our 5 month old daughter. Their hospitality was grand and made our trip worthwhile. Location is excellent, especially of u are in New Delhi for shopping.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jaskaran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 19 June 2014
Dear Guest,

Thank you for choosing ITC Maurya for this wonderful occasion, and for sharing your review with us. We are glad we could make your celebration more special through our warm service and hospitality.

We look forward to the pleasure of welcoming you back soon.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

ITC Maurya. truly deserves the 5 stars it has. Excellent place to stay, great hospitality and superb food. What more can you ask? I particularly enjoyed the lunch and dinner spread in their 24 hour dining 'Pavilion'.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Padam_Bhushan_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 19 June 2014
Dear Guest,

Thank you for sharing your wonderful feedback for ITC Maurya. At our hotel, we strive to offer a warm and memorable experience to our guests, and we are happy to know that you enjoyed staying with us.

We look forward to the pleasure of welcoming you back soon.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

It was time to celebrate our 45 years of togetherness with the family. Humble House was chosen as the right place ;' . The ambiance created by the staff was amazing.Flower Bouquet was presented to my wife and a bottle of champagne was opened with compliments from the management and a chocolate cake was the icing on cake at the end of our dinner. Overall it was an experience to be remembered for long time to come..

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ash0kah00ja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 19 June 2014
Dear Guest,

Thank you for choosing My Humble House, ITC Maurya for this wonderful occasion. We are truly delighted to hear that you had a memorable experience with us and enjoyed the special endeavors we made to make your celebration more delightful!

We look forward to the pleasure of welcoming you back soon.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
1 review
5 of 5 bubbles Reviewed 9 June 2014

In the middest of many issues during my stay, the only thing what really delighted me is my break fast at West View.

The food is good and the staff is courteous enough to start my day in a good note.

Special thanks to Rajeev Bajaj for greeting me everyday with a great smile.

Please convey my thanks to all your staff in west view.

  • Stayed May 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cprabhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 19 June 2014
Dear Guest,

Thank you for sharing your valuable feedback about ITC Maurya, and your appreciation for West View. While we are happy to know that you particularly enjoyed your breakfast experience, we are concerned to hear that there were several issues during your overall stay.

We have conveyed your special compliments to our team. May we also request you to kindly share your contact details so we may get in touch with you and understand your concerns.
We look forward to the pleasure of welcoming you back.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 7 June 2014 via mobile

Dear General Manager,
I had a 24 hour stay at this unique hotel. One can feel the vibrance on entry into the lobby, squeaky clean ambience , welcoming staff, cleanliness everywhere and anticipation level of staff were amazing. As a part of airline crew I have stayed with many hotels internationally and I must say that F & B staff at the Golf lounge near concierage were professional and friendly unlike many lounges of that level in other hotels. Mr. Mohan Paliwal, Mr.Himanshu, Mr.Sandeep and Mr. Zac, we're so outspoken and friendly and the ambience of the place is multiplied by their presence. I wish to thank your entire team as well as hotel as a whole in exhibiting the true spirit of Indian hospitality.
Matthew S.T.

Stayed June 2014, travelled on business
Helpful?
Thank Ace L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 19 June 2014
Dear Guest,

Thank you for sharing your wonderful review about ITC Maurya. I am truly delighted to hear that you had a unique experience at our hotel, and enjoyed the warm service that we endevor to offer.
We have also shared your special compliments with the Golf Bar team, and they are truly grateful for the same.

We all look forward to the pleasure of welcoming you back soon.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

I had a marvellous stay in ITC Maurya New Delhi . Wonderful interiors and beautiful paintings. Rooms were very clean and needed amenities were provided.Very efficient , responsible , helpful and courteous staff. Specially Miss Sentina ,she was very approachable , genuine and welcoming .she assisted me to my room and provided me with all the information that I inquired. And really appreciate the staff courtesy at the front desk . Thank you for making my experience wonderful.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank isabell w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, 19 June 2014
Dear Guest,

Thank you for sharing your wonderful review about ITC Maurya. We are most pleased to read your delightful appreciation for our service associates, and to know that you had a wonderful stay with us.

We look forward to the pleasure of welcoming you back soon at our hotel.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Maurya, New Delhi

Property: ITC Maurya, New Delhi
Address: Diplomatic Enclave, Sardar Patel Marg, New Delhi 110 021, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in New Delhi
#8 Romantic Hotel in New Delhi
#9 Luxury Hotel in New Delhi
#10 Family Hotel in New Delhi
#10 Business Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 438
Official Description (provided by the hotel):
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 438 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more. ... more   less 
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Mourya Delhi
Itc Maurya Delhi

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