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“Suberb”

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ITC Maurya, New Delhi
Ranked #13 of 716 Hotels in New Delhi
India
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Suberb”
Reviewed 23 June 2014

I never visited such a wonderful hotel in my life everythink is excellent, wonderful breakfast and dinner , only concern is the bath area is too small.
They will provide you whatever you want
Value for money

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HoneyHunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, Resident Manager - ITC Maurya at ITC Maurya, New Delhi, responded to this review, 26 June 2014
Dear Guest,

Thank you for your wonderful review. We are happy your enjoyed your 'Mauryan' experience and look forward to the pleasure of welcoming you back again.

Yours sincerely,
Shekhar Sawant
Resident Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,537 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (541)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
New Delhi, India
1 review
Reviewed 23 June 2014

Upon arriving at the hotel, I was made to wait 20 minutes before an attendant asked me for my room requirements. Apart from the initial delay, the stay at the hotel was good. I would like to talk to the General Manager of the hotel regarding some qualms I experienced during my stay, as I plan on coming again later next week..
Thank You.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anonymous982014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, Resident Manager - ITC Maurya at ITC Maurya, New Delhi, responded to this review, 26 June 2014
Dear Guest,

Thank you for your valuable feedback. We apologize for the inconvinience caused due to the delay in your check-in.

Could we request you to share your contact details with us, and we will get in touch with you to understand your concerns.

We look forward to your next stay with us and assure you of our best service

Yours sincerely,
Shekhar Sawant
Resident Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 23 June 2014

I arranged a dinner for a very close friend in New Delhi. Being from London I rang the hotel and the following people:

Nitika and Jatin

Showed a lot of effort and excelency in the service!

This was a suprise dinner for my friend, and they made it so special!

Hearing from my friends, they mentioned how Ankit was looking after them at the table and he also showed fabulous service skills!

I had to make sure they tipped them high!

Thank you for all your help and the service ITC Maurya. Whenever i come to Delhi next, i will definitely come and visit you!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ritu B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, Resident Manager - ITC Maurya at ITC Maurya, New Delhi, responded to this review, 26 June 2014
Dear Guest,

Thank you for so much for sharing your wonderful review about ITC Maurya. We are most pleased and grateful to read your delightful appreciation for our service and our associates, and have shared your comments with them.

We all look forward to the pleasure of welcoming you back soon at our hotel.

Yours sincerely,
Shekhar Sawant
Resident Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 June 2014

I had been to this hotel for many times and totally experienced true hospitality in all respect. Good locality, super food, friendly staff, good value for money, true reward scheme, upgrades on arrival with out any fuss. Totally satisfied.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eskay2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, Resident Manager - ITC Maurya at ITC Maurya, New Delhi, responded to this review, 26 June 2014
Dear Guest,

Thank you for your delightful feedback for ITC Maurya. We are pleased to hear your wonderful appreciation for our hotel location, service and restaurants.

It is a pleasure to have loyal guests such as yourseleves, and look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Shekhar Sawant
Resident Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Makati, Philippines
Level 6 Contributor
71 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 21 June 2014

Upon arriving at the airport, the pick up service staff is already waiting for us, do note that unlike any other pick up service that they let the car go in front of the airport to pick you up, they let you walk to the parking area which is quite hard for us because we are carrying 2 luggages each person. It was a smooth ride going to the hotel and staffs are very nice from helping us with our luggage and assisting us for check in. Dechen is very friendly and since we requested a room from the eve floor (women only floor), there was a separate check-in counter.

The room is quite big, there's even a massage chair which is really really relaxing. The room is quite classic in terms of design but they also have modern technological touches. There's an Ipad provided in the room which controls the television, lights, AC, etc; and it's quite cool. For lady travelers, I suggest that you get a room from the Eve floor because all the amenities provided are specially for women. For breakfast, it's a buffet style restaurant. Staffs are very attentive, however, there are not much choices for food. Also, they don't have free wifi which is a bit disappointing considering the price of the room is not that cheap either, they should atleast include the wifi.

As for dinner, we had it at Bukhara, and the restaurant is very very good indeed. Our server Bernard even toured us inside the kitchen and showed us the dal and the kebabs. Amazing.

Upon check-out the staff was a bit unaccommodating but that's the only downside on our entire stay. Overall, our stay was amazing and I would definitely go back here for our future stay.

Room Tip: For female travelers choose the Eve floor.
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank time_traveller123_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, Resident Manager - ITC Maurya at ITC Maurya, New Delhi, responded to this review, 26 June 2014
Dear Guest,

Thank you for taking out time to share your wonderful review for ITC Maurya. At our hotel, we strive to offer a comfortable and indigenous experience to our guests through warm service, and we are glad that we were successful in our endeavors.

We have also noted your comments regarding the inconvenience caused at the time of your check out, and apologise for the same.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Shekhar Sawant
Resident Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 19 June 2014

Buchara is rated as Asia's 25th best restaurant and I have to say that Buchara never fails my expectations! I have been their every time I visit Delhi and the food is excellent and service outstanding, allways!thank you Ashok, for Your attentive, allways friendly , outstanding service!
You can pick up anything from the menu, everything is delicious; prawns, lamb, chicken, paner tikka, butter naan Your dal buchara.... Just waiting for my next visit to Buchara!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matkailija2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, Resident Manager - ITC Maurya at ITC Maurya, New Delhi, responded to this review, 21 June 2014
Dear Guest,

We are always happy to hear from loyal guests like yourself. Thank you so much for taking out time to write such a wonderful review for Bukhara. We look forward to welcoming you back soon for yet another amazing Bukhara experience.

Yours sincerely,
Shekhar Sawant
Resident Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
Reviewed 18 June 2014

Visited Maurya for lunch at the Pavilion as we had some coupons for the same ..the painted roof of the lobby -by Krishnan Khanna -is quite artistic...each of it very intricately done up!! The traditional "Namaste " welcome as it also stands in their logo..all very deep rooted of our tradition ..thanks to the Restro team for a lovely meal & Guest Relation team staff - Ms Gurbani for being so enthusisatic in introducing Maurya not only as a hotel,but also a property of art !! cheers.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank sunil270279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, Resident Manager - ITC Maurya at ITC Maurya, New Delhi, responded to this review, 21 June 2014
Dear Guest,

Thank you for your wonderful review for ITC Maurya. It is a delight to hear your appreciation for the rare art collection that is showcased at our hotel, along with the warm and indigenous service that we endeavor to offer.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Shekhar Sawant
Resident Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Maurya, New Delhi

Property: ITC Maurya, New Delhi
Address: Sardar Patel Marg, New Delhi 110021, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in New Delhi
#9 Spa Hotel in New Delhi
#10 Business Hotel in New Delhi
#10 Family Hotel in New Delhi
#11 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 438
Official Description (provided by the hotel):
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 438 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more. ... more   less 
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Maurya Delhi
Itc Mourya Delhi

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