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“Great Experience!”

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ITC Maurya, New Delhi
Ranked #14 of 727 Hotels in New Delhi
Reviewed 27 August 2014

I recently visited the coffee shop at Maurya with a few friends for a quick chat over some snacks and coffee, met this young girl called Aparajita from their staff who assisted us, generally recommended options and even showed us around the hotel! Was nice to see such friendly staff even today... even when she knew we were only there for the coffee!

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
Thank RishabhPNair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 30 August 2014

Dear Guest,

Thank you for sharing your delightful comments about ITC Maurya. At our hotel, we strive to offer a warm experience to all our guests and we we are glad you enjoyed the special endeavors of our service associates!

We look forward to the pleasure of having welcoming you back.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,373 - 1,379 of 2,682 reviews

Reviewed 26 August 2014

Got a chance to visit the hotel to attend an event at the hotels ball room 'Kamal Mahal'. The lobby is absolutely amazing with a great theme, so are the restaurants and the shopping arcade, all thanks to Isha who took out time to show us the property.

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank jammeenakshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 30 August 2014

Dear Guest,

Thank you for your delightful feedback about ITC Maurya. We are pleased to hear that you had an exceptional and grand experience at Kamal Mahal and also enjoyed our warm service endeavors.

We look forward to the pleasure of welcoming you back at our hotel.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2014

My colleague and I stayed at the Maurya this past week during a business trip to Delhi. This was our 4th stay there in the last 12 months and we continue to be impressed with the overall experience with the service, restaurants and the facilities in general. Definitely world class and would highly recommend to all business and holiday travelers.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Service
Thank bhupstr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 30 August 2014

Dear Guest,

It is truly a delight to know that you and your colleague enjoy staying at ITC Maurya. Thank you so much for sharing your compliments about the service, accomodation and restaurants at our hotel.

We are grateful to you for recommending us to others and look forward to the pleasure of welcoming you back soon!

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2014

Attended the jet-etihad party at kamal mahal.. Was greeted by Gurbani with warmth n remember complementing her for the uniform.. Very colourful lobby, lavish layout of the food, nice decor of the banquet.. Thoroughly enjoyed evry bit of it.

  • Stayed: July 2014, travelled with friends
    • Value
    • Service
Thank AkhilK7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 30 August 2014

Dear Guest,

Thank you for your delightful feedback for ITC Maurya. It is a pleasure to read your appreciation for our warm and spacious banquet venue - Kamal Mahal, and and also for our service.

We look forward to welcoming you back at our hotel.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2014

Stayed in this hotel which is located in diplomatic area. view from the room given to me was not so rosy. But the restaurants in this hotel are still better. The range of food provided in the complimentary Breakfast are also varied. And they have a very good Gym too.

Room Tip: Rooms facing the ridge are better.
See more room tips
  • Stayed: August 2014, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank TravelAddictVagabond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 25 August 2014

Dear Guest,

Thank you for sharing your feedback about ITC Maurya. At our hotel, we strive to offer a warm experience to all our guests. We we are glad you had a comfortable stay with us, and also particularly liked our restaurants and breakfast.

We look forward to the pleasure of having you stay with us again.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

I stayed here after a while since I gave up on the Taj Palace which is in my view a 5 star hostel. The service at Maurya is good but the restaurants are even better. One dinner at the West View was great with a fantastic choice of grilled food and even better service. The next night at Dum Pukht was very very good in terms of the food. I had an initial hiccup with on overbearing hostess who thought she was allowing me to enter the Kingdom of ITC but once we sorted that out service was great. I would recommend this place for the restaurants and the service.

Room Tip: The new wing has great rooms.
See more room tips
  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank rudetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 25 August 2014

Dear Guest,

Thank you for sharing your delightful reviewabout ITC Maurya. We are happy to know that you had a comofortable stay with us, and particularly enjoyed the dining options that we offer at our hotel!.

We are grateful to you for recommending us to others, and look forward to the pleasure of welcoming you back soon.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

I arrived at this hotel, having discovered that my sponsors had placed me in a less than satisfactory venue. So I walked in. Not the best thing to do in India these days with the heightened security as you cannot simply book a room.

However the Duty Manager, allowed me to call the reservations centre and book, which all felt a little silly if honest, and rules for rules sake..... but when in India I suppose...

The experience has been well worth it. The staff are outstanding the venue terrific and food out of this world. What sums up this experience is that even though I've been to India many, many times, the waiter for breakfast kept bring me tastes of the region of india, so even the breakfasts was exciting. PS the food for breakfast, the quality, the selection, the service is outstanding.

The gym and pool, if a little small is also really good and for a gym addict like me, it was great to be able to workout properly.

If you pre-book this hotel, you've made a great choice.

Room Tip: ask for a room with a pool view.
See more room tips
  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank DrPThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this reviewResponded 25 August 2014

Dear Guest,

Thank you for so much for sharing this wonderful review about your stay at ITC Maurya! We are truly happy to know that you had a great experience with us with us and particularly enjoyed the service at our hotel.

We look forward to the pleasure of welcoming you back soon.
Yours sincerely,
Anil Chadha
General Manager - ITC Maurya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Maurya, New Delhi

Address: Sardar Patel Marg, New Delhi 110021, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in New Delhi
#10 Family Hotel in New Delhi
#10 Spa Hotel in New Delhi
#10 Business Hotel in New Delhi
#12 Luxury Hotel in New Delhi
Price Range: £175 - £315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 438
Official Description (provided by the hotel):
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 438 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more. ... more   less 
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Maurya Delhi
Itc Mourya Delhi

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