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“Wish I could give it more than 5 Stars......” 5 of 5 bubbles
Review of ITC Maurya, New Delhi

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ITC Maurya, New Delhi
Ranked #11 of 706 Hotels in New Delhi
Certificate of Excellence
India
Level Contributor
72 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Wish I could give it more than 5 Stars......”
5 of 5 bubbles Reviewed 2 May 2009

This is the first time I am staying at the Maurya & I am overwhelmed. Firstly & most importantly by their service. If the hallmark of a fine hotel is to make you feel welcome and at a home away from home the Maurya Sheraton excels in fulfilling this perquisite by a mile.
Every member of the staff is helpful, kind, compassionate & cheerful. They go out of their way to make you feel welcome & comfortable. I just requested housekeeping for a firmer mattress for my back problem & the A. Manager of Housekeeping Mr. Kishore Kumar personally landed up to make sure that I was satisfied & comfortable with the arrangements.
The rooms are large spacious and well done up. They are certainly better than the ones in the Taj Mansingh & the Oberois. The spa is fantastic & so is the swimming pool.
Last but not the least is the amazing food that one can savor in the Maurya. The Dum Pukht & Bukhara are easily two of the finest restaurants for Indian cuisine in Delhi. Even the in room dining at the Maurya is one the finest I have ever experienced.
The warm service, fine dining & comfortable accommodation are only some of the reasons why I would love to give the Maurya Sheraton more than 5 stars & strongly recommend it to my fellow travelers on Trip Advisor.

  • Liked — The hospitality & amazing food.
  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Bijay1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,382 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (516)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Eindhoven, The Netherlands
Level Contributor
60 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 2 May 2009

An awesome Mughal Experience... This is what I call Dining in Style... The food tastes so delicious here at this restaurant that people should be careful not to eat their own fingers!!

  • Stayed March 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Shreyas2415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Gallen
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 May 2009

spent 3 nights there while on a wedding ceremony in Delhi & Kathmandu. Staff is professional and very keen to help you. Many nice details, i.e. room staff can see from outside if room is occupied, there is european plug on the desk, no need for adapters! food is excellent, though we only had breakfast from the huge buffet and one dinner - all other nighs we were out of the hotel.
Only criticism: Lobby is too cold and so is the restaurant. If you sit close to an AC outlet you have to wear winter clothes.

  • Stayed April 2009
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sailaway62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surat
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 30 April 2009

I just have three words to say for this hotel.. Excellent, Fabulous and Magnificent.. Amazing food in Bukhara restaurant. I just love its speciality - Dal Bukhara. Very good brand shops are also available in the hotel for shopping. It is one of the poshest restaurant of New Delhi. Most of the foreign country ministries stays there during their visit to India. Hotel is landmark of luxury. And honestly speaking, one cannot raise a finger against their service. Its ambience has copious alluring content. I am also fully gratified by their serivce.

  • Liked — Pool on the back side and cafeteria
  • Disliked — Nothing as such
  • Stayed November 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Dhaval99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
1 review
5 of 5 bubbles Reviewed 26 April 2009

I have stayed at this hotel a few times in the past several months and its service and quality of rooms seems to impress me more on each visit.
The attention to detail in each room is perfect. Nothing is there that does not work, and everything you need is in place from the get go - including the simplest need of an iron and board.
The room rate may be high, the restaurants on the expensive side, but the hotel does not overcharge for items such as the internet or the laundry (compared to other 5+ star hotels around the world).
The service is impeccable and totally reliable - pleasant and courteous staff go out of their way to make your stay a memorable one.

  • Liked — Service and room quality
  • Disliked — Nothing
  • Stayed April 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank mspjsvjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 23 April 2009

It is one of the most comforting hotes with nice rooms and excellent food. It always nice to come and visit the hotel

Stayed December 2006
Helpful?
Thank Riddham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 23 April 2009

On check-in they directed me to a club room which was stinking of cigar smoke. On complaining they shifted me to a non-smoking room, but it was not a club room. I didn't argue with the front desk as the room was comfortable enough. The whole check-in process delayed my schedule by nearly an hour. The room was well-equipped with all amenites.
The restaurants in this hotel are excellent. Ate one night at My Humble House, which is part of the Tung Lok Group, which have many award winning restaraunts in Singapore and Taipei. Great ambience and superb food, but frightfully expensive. A more reasonable option is the West View Grill which had an impressive Grill Buffet, with excellent variety of seafood and meats, besides a decent salad bar. I would probably stay here again purely for the dining options, as this hotel also houses the famed Bukhara and Dum Pukt restaraunts, the best known Indian restaraunts in India.

  • Liked — Great Restauants.
  • Stayed March 2009, travelled on business
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank divend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ITC Maurya, New Delhi

Property: ITC Maurya, New Delhi
Address: Diplomatic Enclave, Sardar Patel Marg, New Delhi 110 021, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in New Delhi
#8 Romantic Hotel in New Delhi
#9 Luxury Hotel in New Delhi
#10 Business Hotel in New Delhi
#10 Family Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 438
Official Description (provided by the hotel):
Nestled in greenery in the heart of Delhi, ITC Maurya - a premier luxury hotel, is acknowledged as the preferred 'Residence for World Leaders and Global Icons' for over 30 years. The 438 room property epitomizes the luxury hotel experience with exemplary service and warm hospitality soaked in Indian traditions. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, world renowned restaurants, banqueting facilities, spa, wellness and more. ... more   less 
Reservation Options:
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Mourya Delhi
Itc Maurya Delhi

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