We stayed at this hotel for 6 nights. We had the bell hop /Car valet called us a Taxi. Taxi arrived and we go in it. We moved forward about 20 feet down a ramp and Cab lost its brakes and we crashed into a concrete and brick wall on the hotel property. Hotel did not want to call police without us being forceful, would not allow us to take pictures of the scene. The hotel staff did assurer that we were removed from the scene. The offered medical help to one of us not the other. Doctor did not ask any questions just said your OK. When pushed for x rays they took us for them . The hotel did not help in any other way. It was so disappointing that a hotel would treat us that bad. They also told the taxi drivers that we were out to get them by suing the hotel and kicked the cabs off the property putting our lives at risk, as we started to get calls from the cabbies.
As a business guy who travels on a regular basis this was the worst experience ever. You think the Manager or General Manger would call and ask on our condition. But No the did not.More
- Free Parking
- Breakfast included