I usually don’t write many reviews, but our experience at staying at Le meridian in New Delhi was very exceptional. We went to Russia, India and Thailand for this trip in May, 2014 and stayed at various hotels including Marriott, Park Inn and Le Meridian in Chiang Mai. We found this hotel in New Delhi to be excellent in every aspect. Even though in general we perceived India as chaotic and messy, we thoroughly enjoy our experience there with a rich culture and nice people. And the wonderful staff in your hotel added the most to our positive feelings. To welcome us we received a personal letter addressed directly to me in the room. Among other things the hotel has an entire floor designated to SPG members and one floor for shopping. They provided six bottles of water and fresh fruit daily and as well as a bottle of wine in our room. It is very, very convenient for people coming from abroad and the necessity of having easy access to bottled water. I love the ambience of this hotel, and the decor is first class.
I especially want to mention two employees –Ms. Bera and Mr.Sharma. I wanted to do some sightseeing, and buy India gold jewelry and authentic gifts, and Latika was so patient and honest to show me the best places for these on the map, write the store names and even tell the driver where to take us. She made us feel that we had a true friend in India to turn to if there were issues that we need help with. We booked train tickets to Agra through the hotel and requested a porter to take us to the train station since we had heard of some difficult experiences by foreigners at the New Delhi train station. Not only did they provide excellent service to take us, in addition Mr. Sharma even tried to contact us in Agra to ask if we need to be picked up from the train station on our return. They really do care about the well-being of their customers.
I would highly recommend this hotel for the service, security, ambiance, location, food. What a great experience we had. In returning to India we will certainly stay there again and will as well recommend your fine hotel to our friends.
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- Also Known As:
- Le Meridien New Delhi Hotel New Delhi
- Meridien New Delhi
- Le Meridien Delhi
- New Delhi Le Meridien