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“A lovely introduction to Indian Hospitality”

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Taj Diplomatic Enclave, New Delhi
Ranked #7 of 715 Hotels in New Delhi
Certificate of Excellence
Reviewed 7 December 2013

The hotel is situated in "the" part of New Delhi - with embassies/consulates all around. A number of interesting sites are also in the local area, although you will need a taxi or tuk tuk to get around as they are just out of walking distance. The rooms are a good size and comfortable with all amenities including Wifi. On check-in, the service was so great that we thought that we must be getting a huge suite and that we were mistaken for somebody else - but no, it was their usual service as we found out. The five restaurants are good, and as outside restaurants are cabs away, it is worth dining within the hotel.
Although taxis are metered, the driver would rather negotiate a rate. We wanted to go down to the shops, markets, and a few tourist sites when we were out, and we negotiated 1000 rupees ($17) for the round trip which took half a day. It was comforting that our driver was always handy when we were ready to move on to the next stop. Waiting time was 30 rupees ($0.50) per hour.
The hotel caters for conferences and weddings, but they are usually held in the lower level and does not disturb the guests much at all.

Room Tip: Ask for a room close to the lifts if you have trouble walking as the hotel is quite large.
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  • Stayed: November 2013, travelled as a couple
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Thank AntarcticBound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Diplomatic Enclave, New Delhi, responded to this reviewResponded 13 December 2013

Dear Guest,

Greetings from Taj Palace, New Delhi!

At the outset, we would like to thank you for your feedback in the Trip Advisor. It is only your valuable comments and suggestions that help us in our continuous endeavor to make improvements.

We thank you for your compliments for our hotel with respect to its service, rooms and it’s location and the same has been communicated to our team. Taj Palace is ideally located for those seeking a calm, serene and green surroundings as we are surrounded by reserve forest cover on two sides and Embassies on the other. We are well located for those in search of calm and serene environment in a safe and clean and the greenest part of the city there is probably no equal to our unique location.

We thank you for your kind patronage of Taj Palace and look forward to welcoming you back soon.

With best regards,

Taljinder Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,888 - 1,894 of 2,887 reviews

Reviewed 6 December 2013

This is a big hotel with a great deal to offer. It is not my favorite hotel in Delhi but it is nice and has a variety of excellent restaurants. The rooms are nice but have a corporate feel to them and the service is good but not exceptional. The hotel is always busy with events, weddings etc and it has a buzz to it. Again this is not my favorite hotel in Delhi but it is nice.

  • Stayed: September 2013, travelled as a couple
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Thank VoxVolpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Diplomatic Enclave, New Delhi, responded to this reviewResponded 13 December 2013

Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for your kind compliments for the hotel and its restaurants. We have also noted the shortcomings mentioned by you.

Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.

It was indeed a pleasure having you at the Taj Palace and we look forward to welcoming you again.

With best regards,

Taljinder Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2013

The hotel was very attractive with spacious rooms. The beds were extremely comfortable. Breakfast was in a light airy room with a good choice. All food was well presented and varied. The only disappointment was that there were no places of interest that one could walk to and the hotel didn't suggest any taxi's or tuck tucks both of which we later found were available. They seemed to want you to stay within the hotel.

  • Stayed: November 2013, travelled as a couple
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1  Thank zenia10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Diplomatic Enclave, New Delhi, responded to this reviewResponded 13 December 2013

Dear Guest,

Greetings from Taj Palace, New Delhi!

At the outset we would like to thank you for your kind compliments for the rooms and the variety and presentation of food.

We have also noted your comments that the hotel did not recommend taxis for your visits outside the hotel. Our concierges are Les Clefs d’Or accredited and they are normally known to be very keen to assist and should not have hesitated in calling a regular cab for your requirements. I am therefore not sure which front desk member was spoken to and perhaps this associate could not communicate or was lacking in his / her keenness to assist you. We deeply regret this. At the same time may I add that due to concerns for safety, the hotel does not recommend tuk tuks (three wheelers) as they do not exactly conform to international standards of vehicle safety.

Thank you for your kind patronage of Taj Palace, New Delhi and look forward to welcoming you back.

With best regards,

Taljinder Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2013

Located in the consulate area in Delhi. This is an amazing property. Great rooms, good food. Loved the music and crowd at the lounge while I was there. The room service at times was slow.But overall an excellent place to stay..

  • Stayed: November 2013, travelled solo
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Thank KishanV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Diplomatic Enclave, New Delhi, responded to this reviewResponded 3 December 2013

Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for your feedback.

I am very grateful for your note complimenting the hotel, rooms, food, and the music in the lounge.. Positive feedback from our guests is always a strong motivation to all of us to continuously provide high level of services to our guests. We have also noted that you found our room service to be slow at times. The same has been conveyed to the head of the concerned department to take corrective steps.

Thank you once again and I look forward to welcoming you back to Taj Palace in the near future.

With best regards,

Taljinder Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2013

Traveled with my family - 6 of us total - through India and this is where we stayed while in Delhi. We stayed here for 6 nights and the staff was AMAZING!!! The pool was well maintained and the staff was very attentive to our family's needs. The breakfast was delicious and the staff not only recognized us - they knew what we all preferred and had someone take special care of us EVERY single morning. Talk about service!! I HIGHLY recommend this hotel - the location, staff, service, amenities, rooms, - everything was great.

On our first day - no fault of the hotel - the A/C stopped working on the floor above us and they moved us right away, proactively - due to the noise of the repair - which we greatly appreciated. They moved our two rooms to two larger rooms - one being a larger suite to accommodate our family which had a dining room, sitting area and two entries - so it was definitely a plus.

My only feedback is to ask if the room was recently renovated - b/c one of the rooms we were moved into - although larger was a bit outdated (vs. our previous room) - but we overlooked that since it was larger for our family and truly enjoyed our time at the hotel.

Room Tip: Ask for a room overlooking the pool.
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  • Stayed: November 2013, travelled with family
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Thank famtrav05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Diplomatic Enclave, New Delhi, responded to this reviewResponded 4 December 2013

Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for your feedback in the Trip Advisor and your compliments which are highly encouraging for all of us. You are right in your assessment about the suite that you had been shifted to, as the suite has been slated for renovation in April, 2014. All other floors of the hotel have either been renovated or recently refurbished. We are however, very happy that you and your family were comfortable and enjoyed your visit to India.

Thank you for your kind patronage of Taj Palace and look forward to welcoming you back soon.

With best regards,

Taljinder Singh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2013

We stayed during Diwali, so the hotel was decorated with lights during our stay. It is not over ostentatious, but elegant and stylish. However, what remains with me most of all is the wonderful staff, so kind, friendly enough that you remember them as individuals but always professional. We were always given the impression that they really cared (my daughter was ill whilst we were there - nothing to do with the hotel, it wasn't their fault - but they checked on her regularly, brought her suitable drinks and when she was feeling better enough to want to eat made her kitchari especially).
And how on earth do they remember guests' names, when there are hundreds of us passing through?
Taj Palace is located in a fairly quiet location, but within 10 minutes walk (if you choose to do so) from the metro's recently re-opened airport line, so within easy reach of the airport and also the rail station, connaught place etc.

Room Tip: We stayed in a club room, which gave us access to the club lounge. Although not essential it gives y...
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  • Stayed: November 2013, travelled with family
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Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Diplomatic Enclave, New Delhi, responded to this reviewResponded 3 December 2013

Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for your very kind and thoughtful feedback. We have noted your compliments for the Diwali decoration and above all for the staff who took care of your daughter who was ill. While we thank you for your kind words, please be assured that we have communicated the same to all the concerned associates. Needless to say, it is only such feedback that encourage us in enhancing our efforts to provide the best in hospitality and service.

It was indeed a pleasure having you at the Taj Palace and we look forward to welcoming you back soon.

With best regards,

Taljinder Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2013

When you enter in one hotel of the Taj chain in India you know that you will have an unforgettable experience. The kindness of the staff and its professionalism give you the impression that the entire hotel is there for you. The common areas are grand and welcoming. Rooms are always well maintained, nicely decorated and with all you need. The Taj Mahal confirms all these attributes and add the grandeur of one of the top hotel in town. The restaurants are also excellent, both the buffet as well as the Blue Ginger.

  • Stayed: June 2013, travelled on business
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Thank baol1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Diplomatic Enclave, New Delhi, responded to this reviewResponded 3 December 2013

Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for sparing your valuable time to share your feedback on your recent stay at Taj Palace.

I am pleased to note that our services and facilities were up to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.


With best regards,

Taljinder Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Taj Diplomatic Enclave, New Delhi

Address: | Sardar Patel Marg, Diplomatic Enclave, New Delhi 110021, India (Formerly Taj Palace Hotel)
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in New Delhi
#6 Luxury Hotel in New Delhi
#7 Family Hotel in New Delhi
#9 Business Hotel in New Delhi
Price Range: £110 - £290 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Taj Diplomatic Enclave, New Delhi 5*
Number of rooms: 403
Official Description (provided by the hotel):
The luxurious Taj Diplomatic Enclave, New Delhi, is spread out over six acres of lush gardens in the heart of India’s capital city. It is an oasis of calm while still being right in the middle of the city’s action. Not surprisingly, then that our 403 rooms and suites have played gracious host to princes, heads of state, corporate czars and high-powered conferences and the grandest of weddings for close to four decades. ... more   less 
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Also Known As:
Taj Palace New Delhi
Hotel Taj Palace
The Taj Mahal Hotel New Delhi
Taj Mahal Hotel New Delhi
Hotel Taj Mahal Palace
Taj Mahal Hotel Delhi
The Taj Mahal Hotel Delhi

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