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“Another great Taj experience”
Review of Taj Palace Hotel

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Taj Palace Hotel
Ranked #5 of 713 Hotels in New Delhi
Certificate of Excellence
London, United Kingdom
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Another great Taj experience”
Reviewed 8 February 2014

Stayed here overnight, having travelled up from Mumbai where I stayed at the Taj Land's End. The service was great, meeting the same high standards I enjoyed in Mumbai. The bar was a great place to relax and unwind, with attentive bar staff; and the gym was well maintained with plenty of treadmills and equipment at hand. I'd definitely recommend the Taj to anyone stay in Delhi on business.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Palace Hotel, responded to this review, 15 February 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for your valuable feedback in the Trip Advisor.

We have noted your kind compliments with respect to the service standards, the bar and the gym. While we thank you for the same, we have communicated your kind words of appreciation to the concerned associates.

We thank you for your kind patronage of Taj Palace and look forward to welcoming you back.

With best regards,


Taljinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (489)
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Mumbai (Bombay), India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 February 2014

just cannot describe in words the royal treatment we had. hotel & room so well designed with minute details just left us with an awe. one of the best quality food I every had in any of the Taj franchise.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raseshruti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Palace Hotel, responded to this review, 10 February 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

We thank you for sparing your valuable time and sharing with us your feedback.

It is certainly very encouraging to get this feedback from you with respect to the hospitality and services extended to you during your stay at our hotel which indeed goes a long way to improve and exceed our services to meet the expectations of our esteemed guests such as you.

Thanking you once again and looking forward to your continued patronage of the Taj Palace.

With best regards,

Taljinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 February 2014

When we checked in to Taj Palace , we were informed that they were also hosting the visit of the Prime Minister of Japan, traffic was obviously crazy. By the end of our week long stay - it was more relaxed . We were treated like royals - be it the warm welcome or the palatial decor, excellent room service, courteous staff or the amenities offered at the hotel - it was truly very TAJ style. We dined at Blue Ginger, the sea bass was cooked so tastefully. I remember requesting for Vietnamese Pho though it wasn't included in the room service menu - the receptionist (Ankita) was able to get the chef to make it for us. That was sweet , I was quite impressed.
I'd like to take a minute to specially thank the Manager, Mr Vinay for delighting us with his hospitality and entertaining conversations. Mr Ravi Bhatia, Sous Chef at Kafe Fontana and his colleagues Mani and Bhuwan made sure we had a power packed tastefully made breakfast each morning.
Our only regret is that we didn't have more time to spend at the hotel. But we will come back soon. Thanks for the warm hospitality !

Room Tip: Rooms overlooking the pool area are quite serene and peacful
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FrancinaJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Palace Hotel, responded to this review, 10 February 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

We have noted your feedback in the Trip Advisor and thank you for sparing your time and sharing with us your valuable feedback.

We thank you for all your kind words of appreciation for the warm welcome, the room service, courtesy of the staff and your satisfaction with the amenities offered in the room. You have also mentioned that you dined at our Vietnamese restaurant - Blue Ginger and thank you for your feedback about the sea bass which has been communicated to our Chefs at the Blue Ginger.

We have noted your compliments for Ankita at the reception and for our Kafe Fontana team - Vinay, Chef Ravi Bhatia, Chef Mani and Chef Bhuwan and thank you very much for the same. These words have been communicated to all the associates.

Thank you for your kind patronage of Taj Palace and look forward to welcoming you back soon.

With best regards,

Taljinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Netherlands
Level Contributor
374 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 4 February 2014 via mobile

First of all, this is a truly 5 star hotel, in the outskirts of Delhi, so a bit less smog then in the city centre. 20 minutes from the airport, pick up by nice hotel car with driver in uniform. We were upgraded and had amazing rooms at the executive floor. Check in was also at that floor, everything was alrready prepared before we arrived. Lots of complementary stuff, such as high tea, cocktails. Room was good, great shower, large tv, nicely decorated. Breakfast was good, not that extensive at the executive floor but maybe the one at the groundfloor had more options. Complementary internet was slow and room had two beds instead of king one. Large pool, 9 hole putting green, 4 restaurants and a great bar with good, loud music, maybe because it was Saturday, but we liked it.

The downside: immense numbers of staff that all have theor own task, instead of taking care of a requestand it goes slow. Example, at the pool, where there was nearly no other quests. We ordered a coke and a beer. The guy overseeing the pool could not take our order, went to call his colleague, who took our order, after 15 minutes the drinks came, but not the bill. Took another 15 minutes for that. Very inefficient and not client friendly. Lots of other examples in this two days.

Next to that, very expensive because of all the unexpected taxes that are added.

Stayed January 2014, travelled on business
Helpful?
Thank Golfandtravelfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Palace Hotel, responded to this review, 10 February 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for taking the time to write your feedback in the Trip Advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services.

I am glad to get your acknowledgement about the hospitality and services extended to you during your stay at our hotel. It is certainly very encouraging to get this feedback from you, which indeed goes a long way to improve and exceed our services to meet the expectations of our esteemed guests.

At the same time we are concerned regarding the shortcomings during your stay with respect to the speed of internet and also the service at the poolside which was not up to the Taj standards.

While we deeply apologize for the inconvenience caused to you and wish to state that we will take all measures to rectify the shortcomings, which are being taken up with the concerned departments. Hope you will forgive us these lapses and give us another chance to make amends.

It was indeed a pleasure having you at the Taj Palace and we look forward to welcoming you again.

With best regards,

Taljinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 February 2014

From the airport transfer in the vintage Jaguar, to the in-room checkin, to the fantastic club room, to the relaxing spa, everything was 5 star at the Taj Palace. The service was faultless and they went above and beyond to make us feel relaxed and welcome.

The stand out had to be dessert and drinks in the beautiful Orient Express restaurant. My mouth is watering just thinking about it now.

Room Tip: The Club Room is well worth the extra cost
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMT_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Palace Hotel, responded to this review, 10 February 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for taking the time to give us your feedback. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services.

We have noted your satisfaction with respect to our services and facilities and are delighted to know that you felt relaxed and welcome and your special appreciation for our European restaurant – Orient Express has also been noted.

These comments are highly encouraging and have been communicated to all the concerned.

Thank you for choosing Taj Palace and look forward to your continued visits.

With best regards,

Taljinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, USA
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 February 2014

Most solicitous, respectful, helpful staff anyone could ask for. In both hotel and restaurants. They anticipate every need and execute every service in the friendliest of manner. Physical facilities and location are beautiful.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovetotravel201022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Palace Hotel, responded to this review, 3 February 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for your feedback.

I am very grateful for your feedback complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

Thank you once again and I look forward to welcoming you back Taj Palace in the near future.

With best regards,


Taljinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jhansi, India
Level Contributor
96 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 31 January 2014

This is one of the finest properties of the Taj group, beautifully furnished with marble flooring, rich carpets and brass fittings.

The room turned out to be somewhat small, but it was elegantly furnished – as you can see from my photo. The bed was soft and fluffy with snow white sheets and a variety of pillows. The bathroom – though small – was well equipped and brightly lit.

There was a wide variety of dishes – both Indian and Western – at the buffet breakfast. I found the staff to be polite and attentive, living up to the Taj pedigree.

A special word of appreciation for Khazana, the gift shop: there was an excellent range of products and the prices were quite reasonable. The salespeople were helpful, but unobtrusive – allowing one to browse at leisure without feeling compelled to buy something.

My only regret is that I could not stay longer!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank atulya_sinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Palace Hotel, responded to this review, 3 February 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for sparing your valuable time to share your feedback on your recent stay at Taj Palace.

I am pleased to note your appreciation for the furnishings in the room and the bathroom, your compliments for the buffet breakfast and also for our gift shop - Taj Khazana has been noted . Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.

With best regards,

Taljinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Taj Palace Hotel

Property: Taj Palace Hotel
Address: | Sardar Patel Marg, Diplomatic Enclave, New Delhi 110021, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in New Delhi
#3 Romantic Hotel in New Delhi
#7 Family Hotel in New Delhi
#9 Business Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Taj Palace Hotel 5*
Number of rooms: 402
Official Description (provided by the hotel):
Modern crescent-shaped hotel situated on 6 acres in the diplomatic enclave, 15 minutes from city center. ... more   less 
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Also Known As:
Taj Palace New Delhi
Hotel Taj Palace
Taj Mahal Hotel New Delhi
Taj Mahal Hotel Delhi
The Taj Mahal Hotel Delhi
Hotel Taj Mahal Palace
The Taj Mahal Hotel New Delhi

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