I stayed from 21st April to 24th April.
1. Excellent staff throughout, from housekeeping to butler service to restaurants/bar. Special thanks to Mr. Dilbar, Mr Dival, Mr. Puran, Night shift butler (forgot name) , club level receptionists.
2. Fantastic club level suite rooms. Thanks for the complimentary wine.
3. Airport pickup in Jaguar!!
4. From arrival at hotel, straight to room and quick in-room check in (only for club level)
5. One of the best turndown service, beautiful bubble-bath, chocolates, good night message with flower, AMAZING!!!
6. Spa is beautiful, although not Jiva brand, marble hot jacuzzi!!
7. Swimming pool is huge(not heated), staff is very caring, bringing water and sun block even before u ask for it.
8. Lavish buffet at Kafe Fontana with many veg options. Club lounge buffet spread was limited as compared to KF.
9. Bose surround sound system, order a movie from given list (pretty extensive list) and butler brings you popcorn and beverage too. Such a wonderful gesture.
THE NOT SO GOOD
1. No free airport drop even for club suites!!
2. No free wifi. C'mon not even for club level rooms???
3. Limited drinks menu at club lounge, no cocktails. Please expand the menu, add cocktails. Whats the use of club lounge otherwise???
4. Security staff is not very friendly, behaved rudely with my business associate. No smiles, no greeting, kind of hostile.
5. Not a Jiva brand Spa.
6. Why not provide the KF buffet spread even at club lounge? We vegetarians would love that.
7. Only club floor rooms are good, other rooms need refurbishment very badly. Stayed one night in suite 157, not for my taste. Old indian furnishings.
Ask for odd numbered rooms, they are pool facing, the view from even numbered rooms is nothing special.
- Official Description (provided by the hotel):
- Modern crescent-shaped hotel situated on 6 acres in the diplomatic enclave, 15 minutes from city center. ... more less
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- Also Known As:
- Taj Palace New Delhi
- Hotel Taj Palace
- Taj Mahal Hotel New Delhi
- Taj Mahal Hotel Delhi
- The Taj Mahal Hotel Delhi
- Hotel Taj Mahal Palace
- The Taj Mahal Hotel New Delhi